QNAP Finder cannot find my TS-409 Pro
Posted: Fri May 02, 2008 11:51 pm
I'm at a loss here - QNAP Finder (both 3.2.2 and 3.0.3), from two different Windows XP machines cannot find my TS-409 Pro NAS.
I can see on my router that it pulled IP address 192.168.200.15 via DHCP.
I can ping it OK.
I can open a browser to OK - but it gives me the "Please initiliaze the device first. Refer to Quick Install Guide." page. I can see that the NAS name is NASACC117, and I know that MAC 00:08:9b:ac:c1:17 got IP address 192.168.200.15 from my router log.
I can even nmap it from a linux box (about 7 or 8 ports open).
When I refresh the finder, the LAN activity light on the NAS blinks for about 5 seconds, then stops. A few seconds later, the Finder says it cannot find the NAS.
I have disabled Windows Firewall, and my 3rd party firewall - I see lots of UDP ports open by Finder.exe.
On the NAS, the HDD lights are solid green, and the system light is flashing green, and the LAN light is lit and blinks when I search for it.
I did put the HDDs in my computer to verify the drives are good and contain no partitions (empty).
Only think I can think of is if since I have everything connected with Gigabit LAN, does the TS409 default to Jumbo frames enabled? I do not use Jumbo frames. Perhaps I should plug it into a 100Mbps switch?
Otherwise I have no ideas - and am really disappointed that the setup of this device is restricted to a flaky little Windows app and most of my network is Linux based. Instead of searching for the device, can I please just tell it to talk to 192.168.200.15. I _KNOW_ that's the address of the TS-409!
QNAP really needs to ditch QNAP Finder. The device already has a default static IP address of 169.254.100.100 and can get one via DHCP, so why isn't the setup all Web based via IP:80 or via SSH???
I can see on my router that it pulled IP address 192.168.200.15 via DHCP.
I can ping it OK.
I can open a browser to OK - but it gives me the "Please initiliaze the device first. Refer to Quick Install Guide." page. I can see that the NAS name is NASACC117, and I know that MAC 00:08:9b:ac:c1:17 got IP address 192.168.200.15 from my router log.
I can even nmap it from a linux box (about 7 or 8 ports open).
When I refresh the finder, the LAN activity light on the NAS blinks for about 5 seconds, then stops. A few seconds later, the Finder says it cannot find the NAS.
I have disabled Windows Firewall, and my 3rd party firewall - I see lots of UDP ports open by Finder.exe.
On the NAS, the HDD lights are solid green, and the system light is flashing green, and the LAN light is lit and blinks when I search for it.
I did put the HDDs in my computer to verify the drives are good and contain no partitions (empty).
Only think I can think of is if since I have everything connected with Gigabit LAN, does the TS409 default to Jumbo frames enabled? I do not use Jumbo frames. Perhaps I should plug it into a 100Mbps switch?
Otherwise I have no ideas - and am really disappointed that the setup of this device is restricted to a flaky little Windows app and most of my network is Linux based. Instead of searching for the device, can I please just tell it to talk to 192.168.200.15. I _KNOW_ that's the address of the TS-409!
QNAP really needs to ditch QNAP Finder. The device already has a default static IP address of 169.254.100.100 and can get one via DHCP, so why isn't the setup all Web based via IP:80 or via SSH???