QNAP not accessable

[Johanba]

I have a Qnap 4 bay hardware item
it has 4 x 2 TB drive

I cannot access the drive, Tried some basic trouble shooting
Drive starts up but I have a constant RED light with constant orange light
Game me fisr 1 short beep and later 3 beeps

When loading qnap, I see the device but the name is gone and I cannot connect to it
Pressing configure it seems it want me to configure

We had a power out yesterday

Please help to get the devise back up, without loosing my info

Thanks

[aguayo]

I have the TS-419P+ and am having the same identical problem. It also is a 4 x 2TB setup. I have an alternating green/red lights, slow blinks, and an orange lights, fast blinks. Everything was fine until I had a power outrage, tried to reboot, ran into a new firmware alert, proceeded to upgrade, and having been able to get up and running since. The LCD states "QNAP Turbo NAS Welcome!", lights are blinking, and have been in this state for the last 28 hrs. The green hdd lights are solid. Of course, tried Finder but states QNAP isn't online nor accessible.

Any help would be greatly appreciated .....tks.

[pwilson]

:( I have the TS-419P+ and am having the same identical problem. It also is a 4 x 2TB setup. I have an alternating green/red lights, slow blinks, and an orange lights, fast blinks. Everything was fine until I had a power outrage, tried to reboot, ran into a new firmware alert, proceeded to upgrade, and having been able to get up and running since. The LCD states "QNAP Turbo NAS Welcome!", lights are blinking, and have been in this state for the last 28 hrs. The green hdd lights are solid. Of course, tried Finder but states QNAP isn't online nor accessible.

Any help would be greatly appreciated .....tks.

To use the LED's to check on your NAS System Status, please review: Check System Status (LED and Alarm Buzzer) section of the on-line manual.

You also might be advised to check out the: NAS Troubleshooting Guide (Guide is available in multiple languages).

Patrick.