difference of hard reset and soft reset for TS412U

[thaimic]

Hi all,

I intend to reset my qnap TS-412U become by factory default.
as I know, there are two kind reset.
- hard reset
- soft reset.
So, Are the two kinds different or same?
pleae teach me.

Thank in advance.

[pwilson]

Hi all,

I intend to reset my qnap TS-412U become by factory default.
as I know, there are two kind reset.
- hard reset
- soft reset.
So, Are the two kinds different or same?
pleae teach me.

Thank in advance.

There are actually more than two types of "reset" available.

Via the "QNAP Admin WebUI": “System Administration” > “Hardware”.


This method will wipe everything, including your data in /share/MD0_DATA (and/or /share/HDA_DATA).
It does however allow to to enable the reset button on the back of the NAS.

When using the reset button there are two types of reset available, including both a "basic system reset" and an "advanced system reset".
Check out the "Hardware" section of the manual for information on these.

I recently needed to do a Factory reset myself. I reviewed all the options, and eventually decided on the "advanced reset" method, as I wanted all the NAS configuration settings reverted to "factory default" but I did NOT want my data area (/share/MD0_DATA) destroyed.

I was very nervous doing it, as I definitely did not want to loose my data, but I proceeded with the "advanced system reset", and it did do what I wanted, Well it mostly did. It did not restore my Multimedia Station/Photo Station/Music Station functionality. I determined that it neglected to create a directory, so the Qhttpd.sh process was failing. I simply manually created the missing directory, and restarted /etc/init.d/Qhttpd.sh" manually. Now all is working as it should, including my Multimedia Station/Photo Station/Music Station functionality, which ironically enough, was the reason I required the reset in the first place.

Patrick.

[thaimic]

thanks pwilson