Don wrote:You upload the .img file and not the .zip file. When you say it would not accept it what do you mean? What messages did you get?
Turbo NAS User Manual (http://docs.qnap.com/nas/en/index.html) wrote:
Before updating the system firmware, make sure the product model and firmware version are correct. Follow the steps below to update firmware:
- Download the release notes of the firmware from the QNAP website http://www.qnap.com. Read the release notes carefully to make sure it is required to update the firmware.
- Download the NAS firmware and unzip the IMG file to the computer.
- Before updating the system firmware, back up all the disk data on the NAS to avoid any potential data loss during the system update.
- Click “Browse” to select the correct firmware image for the system update. Click “Update System” to update the firmware.
The system update may take tens of seconds to several minutes to complete depending on the network connection status. Please wait patiently. The NAS will inform you when the system update has completed.
Was this the firmware upload during the initial installation, or already an update after having started with the firmware image provided ?on the CD-ROM?Ericnepean wrote:I just brought home a new TS419PII and for starters installed 1 Hitachi 2TB drive. I downloaded 3.7.1 to my computer, but the NAS would not accept the the zipped or the unzipped file. Tried downloading twice.
The logs are not volatile, without insight of the timing and the update process, it's hard to say. £However, the success/filure triggger for the GUI and the log entry is almost identical.Ericnepean wrote:Then I tried using live update in the NAS to upgrade to 3.7.1. I received a message that the update was not successful. ... The TS419 log said that the upgrade was successful, but now the TS419 system log won't display any messages anymore (even though it says there are 21 messages, including 3 errors).
In my optinion, there is a (lot) of room to enhance when it comes to the firmware update process. There is certain proof around, that things appear to be updated correct, but reality (ie. using some applications) unveiled things were not in sync. When a 3.7.x firmware update failed, it's possible the binaries and the libraies don't match. This can be fatal - as any further firmware install will struggle - regardless if this is an up- or donwgrade.Ericnepean wrote:Is this a known problem?
Well technically the release notes are actually downloaded if you're able to read them. Also when they as in this case are presented directly in the web browser.pwilson wrote:Step 1 is irritating, as QNAP does not provide a "downloadable" Release Notes file, but instructs us to download it.
No need - I've done the (not-so-hard) job for you :Ericnepean wrote:OK, thanks schumaku, I'll try to edit update.sh . I'll have to read up on vi first.
You are welcome to ask. I appreciate people inquiring first!Ericnepean wrote:If its not to much to ask, I have a few of questions.
thee is no "original" version stored on the NAS, no need to IMHO.Ericnepean wrote:If one executes the "advanced" reset that resets the NAS back to factory configuration, does this also set the firmware back to the original version?
Ericnepean wrote:You mention that I could overwrite the partition area with dd : do you mean to overwrite the partition table, or to overwrite the partition of the drive being used by the OS? I did try dd /help, but its not clear to me what arguments I would use for this action. (I don't have the facility to overwrite externally)
Well, this is an embedded system, the compleete firmware is ~150 MB - while a "complete" Linux distribution does span multiple DVD.Ericnepean wrote:Is it normal for the "man" and "info" commands to be not working i.e command not found?
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