DISK FULL & CANNOT DELETE DATA. NAS RESETTED.

fansolato · Post by **fansolato** » Fri Aug 28, 2015 11:27 pm

HI !

The NAS was full of data and I couldn't access in order to delete some of data files.
So, I made these steps:
1. Powered off the NAS.
2. Removed all the HDDs.
3. Powered on the NAS.
4. After a short beep, and then a long beep, hot-plugged all the HDDs into the NAS.
5. I MADE A GREAT MISTAKE:
I DIDN'T INITIALIZE THE NAS, BUT I RESETTED IT TO DEFAULT SETTINGS.
NOW THERE ARE DIFFERENT DIRECTORIES.
Is it still possible to recover my data and delete the minimum amount of files to gain the access ?
THANKS.

Operating System: Windows 8.1
NAS model: TS-859 Pro+
Firmware Version: 4.2.0
Drive Configuration: RAID-5
Number of drives: 8
Drive Model: five WD40EFRX + three WD30EZRX

pwilson · Post by **pwilson** » Fri Aug 28, 2015 11:49 pm

fansolato wrote:HI !
The NAS was full of data and I couldn't access in order to delete some of data files.
So, I made these steps:
1. Powered off the NAS.
2. Removed all the HDDs.
3. Powered on the NAS.
4. After a short beep, and then a long beep, hot-plugged all the HDDs into the NAS.
5. I MADE A GREAT MISTAKE:
I DIDN'T INITIALIZE THE NAS, BUT I RESETTED IT TO DEFAULT SETTINGS.
NOW THERE ARE DIFFERENT DIRECTORIES.
Is it still possible to recover my data and delete the minimum amount of files to gain the access ?
THANKS.

Please provide answers for the questions posed in article: When you're asking a question, please include the following.

Is your NAS operating at 0304 hrs (local time) on Wednesdays?

That was a drastic action to attempt. Yes it was a mistake.
Next time you do this to yourself:

Please review QNAP KnowledgeBase article: My NAS hard drives are full and can't access the data to delete anything.

fansolato · Post by **fansolato** » Sat Aug 29, 2015 3:05 pm

pwilson wrote:
fansolato wrote:HI !
The NAS was full of data and I couldn't access in order to delete some of data files.
So, I made these steps:
1. Powered off the NAS.
2. Removed all the HDDs.
3. Powered on the NAS.
4. After a short beep, and then a long beep, hot-plugged all the HDDs into the NAS.
5. I MADE A GREAT MISTAKE:
I DIDN'T INITIALIZE THE NAS, BUT I RESETTED IT TO DEFAULT SETTINGS.
NOW THERE ARE DIFFERENT DIRECTORIES.
Is it still possible to recover my data and delete the minimum amount of files to gain the access ?
THANKS.

Operating System: Windows 8.1
NAS model: TS-859 Pro+
Firmware Version: 4.2.0
Drive Configuration: RAID-5
Number of drives: 8
Drive Model: five WD40EFRX + three WD30EZRX
Please provide answers for the questions posed in article: When you're asking a question, please include the following.

Is your NAS operating at 0304 hrs (local time) on Wednesdays?

That was a drastic action to attempt. Yes it was a mistake.
Next time you do this to yourself:

Please review QNAP KnowledgeBase article: My NAS hard drives are full and can't access the data to delete anything.

I'm from Italy (GMT+2: legal hour included)
What should I have to do on Wednesdays ?
THANKS.

pwilson · Post by **pwilson** » Sun Aug 30, 2015 1:19 am

fansolato wrote:
pwilson wrote:
fansolato wrote:HI !
The NAS was full of data and I couldn't access in order to delete some of data files.
So, I made these steps:
1. Powered off the NAS.
2. Removed all the HDDs.
3. Powered on the NAS.
4. After a short beep, and then a long beep, hot-plugged all the HDDs into the NAS.
5. I MADE A GREAT MISTAKE:
I DIDN'T INITIALIZE THE NAS, BUT I RESETTED IT TO DEFAULT SETTINGS.
NOW THERE ARE DIFFERENT DIRECTORIES.
Is it still possible to recover my data and delete the minimum amount of files to gain the access ?
THANKS.

Operating System: Windows 8.1
NAS model: TS-859 Pro+
Firmware Version: 4.2.0
Drive Configuration: RAID-5
Number of drives: 8
Drive Model: five WD40EFRX + three WD30EZRX
Please provide answers for the questions posed in article: When you're asking a question, please include the following.

Is your NAS operating at 0304 hrs (local time) on Wednesdays?

That was a drastic action to attempt. Yes it was a mistake.
Next time you do this to yourself:

Please review QNAP KnowledgeBase article: My NAS hard drives are full and can't access the data to delete anything.
I'm from Italy (GMT+2: legal hour included)
What should I have to do on Wednesdays ?
THANKS.

The NAS automatically makes configuration backups every Wednesday @ 0304 hrs, so you might be able to get your configuration back. The hard part will be getting your RAID5 array operational. Your present configuration is very risky, as you are using RAID5 across 8 drives, and 3 of those drives are not suitable for use at all. Please replace those horrid WD Greens with more WD Reds are finances permit.

Lets see the status of your drives and volume. Please access your NAS via SSH, login as "admin" and run:

Code: Select all

#!/bin/sh
rm -f /tmp/nasreport
touch /tmp/nasreport
chmod +x /tmp/nasreport
cat <<EOF >>/tmp/nasreport
#!/bin/sh
#
# NAS Report by Patrick Wilson
# see: http://forum.qnap.com/viewtopic.php?f=185&t=82260#p366188
#
# 
echo "[code]*********************"
echo "** QNAP NAS Report **"
echo "*********************"
echo " "
echo "NAS Model:      \$(getsysinfo model)"
echo "Firmware:       \$(getcfg system version) Build \$(getcfg system 'Build Number')"
echo "System Name:    \$(/bin/hostname)"
echo "Workgroup:      \$(getcfg system workgroup)"
echo "Base Directory: \$(dirname \$(getcfg -f /etc/config/smb.conf Public path))"
echo "NAS IP address: \$(ifconfig \$(getcfg network 'Default GW Device') | grep addr: | awk '{ print \$2 }' | cut -d: -f2)"
echo " " 
echo "Default Gateway Device: \$(getcfg network 'Default GW Device')" 
echo " "
ifconfig \$(getcfg network 'Default GW Device') | grep -v HWaddr
echo " "
echo -n "DNS Nameserver(s):" 
cat /etc/resolv.conf | grep nameserver | cut -d' ' -f2
echo " "
echo " "
echo "HDD Information:"
echo " "
alpha='abcdefghijklmnopqrstuvwxyz'
drives=\$(getcfg Storage 'Disk Drive Number')
for ((i=1;i<=drives;++i)) ; do
	echo -n "HDD\$i -"
	if [ ! -b /dev/sd\${alpha:\$i-1:1} ] ; then
		echo "Drive absent"
	else
		hdparm -i /dev/sd\${alpha:\$i-1:1} | grep "Model"
		echo " "
		parted /dev/sd\${alpha:\$i-1:1} print
		echo " "
		/sbin/get_hd_smartinfo -d \$i
		echo " "
	fi
done
echo "Volume Status"
echo " "
mdadm -D /dev/md0 /dev/md1 2>/dev/null
echo " "
cat /proc/mdstat
echo " "
echo "Disk Space:"
echo " "
df -h | grep -v qpkg
echo " "
echo "Mount Status:" 
echo " "
mount | grep -v qpkg
echo " "
#echo "Contents of \$(dirname \$(getcfg -f /etc/config/smb.conf Public path)):"
#echo " "
#ls -lF \$(dirname \$(getcfg -f /etc/config/smb.conf Public path))/
echo " "
echo "Windows Shares:" 
echo " "
for i in \$(grep \] /etc/config/smb.conf | sed 's/^\[//g' | sed 's/\]//g' | grep -v global) ;do 
	echo -n "\$i:"
	testparm -s -l --section-name="\$i" --parameter-name=path 2>/dev/null 
done
#echo " "
#echo "QNAP Media Scanner / Transcoder processes running: "
#echo " " 
#/bin/ps | grep medialibrary | grep -v grep
#echo " " 
#echo -n "MediaLibrary Configuration file: " 
#ls -alF /etc/config/medialibrary.conf
#echo " " 
#echo "/etc/config/medialibrary.conf:"
#cat /etc/config/medialibrary.conf
echo " "
echo "iTunes Music Store: \$(getcfg -f /etc/config/mt-daapd.conf general mp3_dir)"
echo " "
echo "Memory Information:" 
echo " "
free | grep -v cache:
echo " "
echo "NASReport completed on \$(date +'%Y-%m-%d %T') (\$0)

"
echo " "
EOF
sleep 2
clear
/tmp/nasreport
#done
[/code]

Please cut&paste the output of the resulting NASReport back to this message thread.

fansolato · Post by **fansolato** » Sun Aug 30, 2015 1:32 am

pwilson wrote:
fansolato wrote:
pwilson wrote:
fansolato wrote:HI !
The NAS was full of data and I couldn't access in order to delete some of data files.
So, I made these steps:
1. Powered off the NAS.
2. Removed all the HDDs.
3. Powered on the NAS.
4. After a short beep, and then a long beep, hot-plugged all the HDDs into the NAS.
5. I MADE A GREAT MISTAKE:
I DIDN'T INITIALIZE THE NAS, BUT I RESETTED IT TO DEFAULT SETTINGS.
NOW THERE ARE DIFFERENT DIRECTORIES.
Is it still possible to recover my data and delete the minimum amount of files to gain the access ?
THANKS.

Operating System: Windows 8.1
NAS model: TS-859 Pro+
Firmware Version: 4.2.0
Drive Configuration: RAID-5
Number of drives: 8
Drive Model: five WD40EFRX + three WD30EZRX
Please provide answers for the questions posed in article: When you're asking a question, please include the following.

Is your NAS operating at 0304 hrs (local time) on Wednesdays?

That was a drastic action to attempt. Yes it was a mistake.
Next time you do this to yourself:

Please review QNAP KnowledgeBase article: My NAS hard drives are full and can't access the data to delete anything.
I'm from Italy (GMT+2: legal hour included)
What should I have to do on Wednesdays ?
THANKS.
The NAS automatically makes configuration backups every Wednesday @ 0304 hrs, so you might be able to get your configuration back. The hard part will be getting your RAID5 array operational. Your present configuration is very risky, as you are using RAID5 across 8 drives, and 3 of those drives are not suitable for use at all. Please replace those horrid WD Greens with more WD Reds are finances permit.

Lets see the status of your drives and volume. Please access your NAS via SSH, login as "admin" and run:
Code: Select all
#!/bin/sh
rm -f /tmp/nasreport
touch /tmp/nasreport
chmod +x /tmp/nasreport
cat <<EOF >>/tmp/nasreport
#!/bin/sh
#
# NAS Report by Patrick Wilson
# see: http://forum.qnap.com/viewtopic.php?f=185&t=82260#p366188
#
# 
echo "[code]*********************"
echo "** QNAP NAS Report **"
echo "*********************"
echo " "
echo "NAS Model:      \$(getsysinfo model)"
echo "Firmware:       \$(getcfg system version) Build \$(getcfg system 'Build Number')"
echo "System Name:    \$(/bin/hostname)"
echo "Workgroup:      \$(getcfg system workgroup)"
echo "Base Directory: \$(dirname \$(getcfg -f /etc/config/smb.conf Public path))"
echo "NAS IP address: \$(ifconfig \$(getcfg network 'Default GW Device') | grep addr: | awk '{ print \$2 }' | cut -d: -f2)"
echo " " 
echo "Default Gateway Device: \$(getcfg network 'Default GW Device')" 
echo " "
ifconfig \$(getcfg network 'Default GW Device') | grep -v HWaddr
echo " "
echo -n "DNS Nameserver(s):" 
cat /etc/resolv.conf | grep nameserver | cut -d' ' -f2
echo " "
echo " "
echo "HDD Information:"
echo " "
alpha='abcdefghijklmnopqrstuvwxyz'
drives=\$(getcfg Storage 'Disk Drive Number')
for ((i=1;i<=drives;++i)) ; do
	echo -n "HDD\$i -"
	if [ ! -b /dev/sd\${alpha:\$i-1:1} ] ; then
		echo "Drive absent"
	else
		hdparm -i /dev/sd\${alpha:\$i-1:1} | grep "Model"
		echo " "
		parted /dev/sd\${alpha:\$i-1:1} print
		echo " "
		/sbin/get_hd_smartinfo -d \$i
		echo " "
	fi
done
echo "Volume Status"
echo " "
mdadm -D /dev/md0 /dev/md1 2>/dev/null
echo " "
cat /proc/mdstat
echo " "
echo "Disk Space:"
echo " "
df -h | grep -v qpkg
echo " "
echo "Mount Status:" 
echo " "
mount | grep -v qpkg
echo " "
#echo "Contents of \$(dirname \$(getcfg -f /etc/config/smb.conf Public path)):"
#echo " "
#ls -lF \$(dirname \$(getcfg -f /etc/config/smb.conf Public path))/
echo " "
echo "Windows Shares:" 
echo " "
for i in \$(grep \] /etc/config/smb.conf | sed 's/^\[//g' | sed 's/\]//g' | grep -v global) ;do 
	echo -n "\$i:"
	testparm -s -l --section-name="\$i" --parameter-name=path 2>/dev/null 
done
#echo " "
#echo "QNAP Media Scanner / Transcoder processes running: "
#echo " " 
#/bin/ps | grep medialibrary | grep -v grep
#echo " " 
#echo -n "MediaLibrary Configuration file: " 
#ls -alF /etc/config/medialibrary.conf
#echo " " 
#echo "/etc/config/medialibrary.conf:"
#cat /etc/config/medialibrary.conf
echo " "
echo "iTunes Music Store: \$(getcfg -f /etc/config/mt-daapd.conf general mp3_dir)"
echo " "
echo "Memory Information:" 
echo " "
free | grep -v cache:
echo " "
echo "NASReport completed on \$(date +'%Y-%m-%d %T') (\$0) 
"
echo " "
EOF
sleep 2
clear
/tmp/nasreport
#done
[/code]

Please cut&paste the output of the resulting NASReport back to this message thread.

*********************
** QNAP NAS Report **
*********************

NAS Model: TS-859 Pro+
Firmware: 4.2.0 Build 20150819
System Name: NASC720CB
Workgroup: NAS
Base Directory: /share/MD0_DATA
NAS IP address: 192.168.10.55

Default Gateway Device: eth0

inet addr:192.168.10.55 Bcast:192.168.10.255 Mask:255.255.255.0
UP BROADCAST NOTRAILERS RUNNING MULTICAST MTU:1500 Metric:1
RX packets:7016 errors:0 dropped:36 overruns:0 frame:0
TX packets:15657 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:575576 (562.0 KiB) TX bytes:1952792 (1.8 MiB)
Interrupt:18 Memory:feae0000-feb00000

DNS Nameserver(s):192.168.10.1

HDD Information:

HDD1 - Model=WDC WD40EFRX-68WT0N0 , FwRev=82.00A82, SerialNo= WD-WCC4E3KJK897

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sda: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB linux-swap(v1) primary
3 1086MB 4000GB 3999GB ext4 primary
4 4000GB 4001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 8116 177 175 021 OK
004 Start_Stop_Count 92 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 100 253 000 OK
009 Power_On_Hours 1342 099 099 000 OK
010 Spin_Retry_Count 0 100 253 000 OK
011 Calibration_Retry_Count 0 100 253 000 OK
012 Power_Cycle_Count 70 100 100 000 OK
192 Power-Off_Retract_Count 7 200 200 000 OK
193 Load_Cycle_Count 371 200 200 000 OK
194 Temperature_Celsius 32 120 113 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD2 - Model=WDC WD40EFRX-68WT0N0 , FwRev=82.00A82, SerialNo= WD-WCC4E8RF5V0C

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdb: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB linux-swap(v1) primary
3 1086MB 4000GB 3999GB primary
4 4000GB 4001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 8116 177 176 021 OK
004 Start_Stop_Count 89 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 1300 099 099 000 OK
010 Spin_Retry_Count 0 100 253 000 OK
011 Calibration_Retry_Count 0 100 253 000 OK
012 Power_Cycle_Count 67 100 100 000 OK
192 Power-Off_Retract_Count 8 200 200 000 OK
193 Load_Cycle_Count 323 200 200 000 OK
194 Temperature_Celsius 32 120 114 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD3 - Model=WDC WD40EFRX-68WT0N0 , FwRev=82.00A82, SerialNo= WD-WCC4E1HHLVPS

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdc: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB primary
3 1086MB 4000GB 3999GB primary
4 4000GB 4001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 8341 173 171 021 OK
004 Start_Stop_Count 92 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 1327 099 099 000 OK
010 Spin_Retry_Count 0 100 253 000 OK
011 Calibration_Retry_Count 0 100 253 000 OK
012 Power_Cycle_Count 70 100 100 000 OK
192 Power-Off_Retract_Count 7 200 200 000 OK
193 Load_Cycle_Count 369 200 200 000 OK
194 Temperature_Celsius 32 120 113 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD4 - Model=WDC WD40EFRX-68WT0N0 , FwRev=82.00A82, SerialNo= WD-WCC4E5HTNH3R

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdd: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB primary
3 1086MB 4000GB 3999GB primary
4 4000GB 4001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 8133 177 174 021 OK
004 Start_Stop_Count 93 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 1372 099 099 000 OK
010 Spin_Retry_Count 0 100 253 000 OK
011 Calibration_Retry_Count 0 100 253 000 OK
012 Power_Cycle_Count 71 100 100 000 OK
192 Power-Off_Retract_Count 6 200 200 000 OK
193 Load_Cycle_Count 419 200 200 000 OK
194 Temperature_Celsius 31 121 114 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD5 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sde: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB primary
3 1086MB 4000GB 3999GB primary
4 4000GB 4001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 977 190 190 051 OK
003 Spin_Up_Time 8250 175 173 021 OK
004 Start_Stop_Count 58 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 537 100 100 000 OK
010 Spin_Retry_Count 0 100 253 000 OK
011 Calibration_Retry_Count 0 100 253 000 OK
012 Power_Cycle_Count 58 100 100 000 OK
192 Power-Off_Retract_Count 56 200 200 000 OK
193 Load_Cycle_Count 12 200 200 000 OK
194 Temperature_Celsius 32 120 111 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 100 253 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 100 253 000 OK

HDD6 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdf: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB linux-swap(v1) primary
3 1086MB 3000GB 2999GB primary
4 3000GB 3001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 9708 145 144 021 OK
004 Start_Stop_Count 649 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 2690 097 097 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 223 100 100 000 OK
192 Power-Off_Retract_Count 206 200 200 000 OK
193 Load_Cycle_Count 35310 189 189 000 OK
194 Temperature_Celsius 31 121 112 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 200 200 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 200 200 000 OK

HDD7 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdg: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB linux-swap(v1) primary
3 1086MB 3000GB 2999GB primary
4 3000GB 3001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 9591 148 148 021 OK
004 Start_Stop_Count 226 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 1744 098 098 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 122 100 100 000 OK
192 Power-Off_Retract_Count 121 200 200 000 OK
193 Load_Cycle_Count 30256 190 190 000 OK
194 Temperature_Celsius 31 121 112 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 200 200 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 200 200 000 OK

HDD8 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdh: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number Start End Size File system Name Flags
1 20.5kB 543MB 543MB ext3 primary
2 543MB 1086MB 543MB linux-swap(v1) primary
3 1086MB 3000GB 2999GB primary
4 3000GB 3001GB 510MB ext3 primary

001 Raw_Read_Error_Rate 0 200 200 051 OK
003 Spin_Up_Time 9408 151 151 021 OK
004 Start_Stop_Count 227 100 100 000 OK
005 Reallocated_Sector_Ct 0 200 200 140 OK
007 Seek_Error_Rate 0 200 200 000 OK
009 Power_On_Hours 1745 098 098 000 OK
010 Spin_Retry_Count 0 100 100 000 OK
011 Calibration_Retry_Count 0 100 100 000 OK
012 Power_Cycle_Count 123 100 100 000 OK
192 Power-Off_Retract_Count 122 200 200 000 OK
193 Load_Cycle_Count 29874 191 191 000 OK
194 Temperature_Celsius 32 120 111 000 OK
196 Reallocated_Event_Count 0 200 200 000 OK
197 Current_Pending_Sector 0 200 200 000 OK
198 Offline_Uncorrectable 0 200 200 000 OK
199 UDMA_CRC_Error_Count 0 200 200 000 OK
200 Multi_Zone_Error_Rate 0 200 200 000 OK

Volume Status

Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md8 : active raid1 sdh2[8](S) sdg2[7](S) sdf2[6](S) sde2[5](S) sdd2[4](S) sdc2[3](S) sdb2[2] sda2[0]
530128 blocks super 1.0 [2/2] [UU]

md13 : active raid1 sda4[0] sdd4[5] sde4[6] sdf4[7] sdg4[8] sdh4[9] sdc4[4] sdb4[3]
458880 blocks super 1.0 [8/8] [UUUUUUUU]
bitmap: 0/8 pages [0KB], 32KB chunk

md9 : active raid1 sdh1[14] sda1[0] sdg1[13] sdf1[12] sde1[11] sdd1[10] sdc1[9] sdb1[8]
530112 blocks super 1.0 [8/8] [UUUUUUUU]
bitmap: 2/9 pages [8KB], 32KB chunk

unused devices: <none>

Disk Space:

Filesystem Size Used Available Use% Mounted on
/dev/ramdisk 139.5M 129.5M 10.0M 93% /
tmpfs 64.0M 168.0k 63.8M 0% /tmp
tmpfs 494.5M 0 494.5M 0% /dev/shm
/dev/sda4 371.0M 237.0M 134.0M 64% /mnt/ext
/dev/md9 509.5M 108.3M 401.2M 21% /mnt/HDA_ROOT
tmpfs 1.0M 0 1.0M 0% /mnt/rf/nd

Mount Status:

/proc on /proc type proc (rw)
none on /dev/pts type devpts (rw,gid=5,mode=620)
sysfs on /sys type sysfs (rw)
tmpfs on /tmp type tmpfs (rw,size=64M)
tmpfs on /dev/shm type tmpfs (rw)
none on /proc/bus/usb type usbfs (rw)
/dev/sda4 on /mnt/ext type ext3 (rw)
/dev/md9 on /mnt/HDA_ROOT type ext3 (rw,data=ordered)
tmpfs on /mnt/rf/nd type tmpfs (rw,size=1m)

Windows Shares:

Multimedia:/share/MD0_DATA/Multimedia
Download:/share/MD0_DATA/Download
Recordings:/share/MD0_DATA/Recordings
Web:/share/MD0_DATA/Web
Public:/share/MD0_DATA/Public
homes:/share/MD0_DATA/homes
Qsync:/share/Qsync

iTunes Music Store: /share/Multimedia

Memory Information:

total used free shared buffers
Mem: 1012680 675380 337300 0 15824
Swap: 530124 0 530124
Total: 1542804 675380 867424

NASReport completed on 2015-08-29 17:30:18 (/tmp/nasreport) [/code]

[~] # #done

pwilson · Post by **pwilson** » Sun Aug 30, 2015 1:48 am

fansolato wrote:

Code: Select all

*********************
** QNAP NAS Report **
*********************

NAS Model:      TS-859 Pro+
Firmware:       4.2.0 Build 20150819
System Name:    NASC720CB
Workgroup:      NAS
Base Directory: /share/MD0_DATA
NAS IP address: 192.168.10.55

Default Gateway Device: eth0

          inet addr:192.168.10.55  Bcast:192.168.10.255  Mask:255.255.255.0
          UP BROADCAST NOTRAILERS RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:7016 errors:0 dropped:36 overruns:0 frame:0
          TX packets:15657 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:575576 (562.0 KiB)  TX bytes:1952792 (1.8 MiB)
          Interrupt:18 Memory:feae0000-feb00000


DNS Nameserver(s):192.168.10.1


HDD Information:

HDD1 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E3KJK897

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sda: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  4000GB  3999GB  ext4            primary
 4      4000GB  4001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8116     177 175 021 OK
004 Start_Stop_Count             92       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        100 253 000 OK
009 Power_On_Hours               1342     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            70       100 100 000 OK
192 Power-Off_Retract_Count      7        200 200 000 OK
193 Load_Cycle_Count             371      200 200 000 OK
194 Temperature_Celsius          32       120 113 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD2 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E8RF5V0C

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdb: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  4000GB  3999GB                  primary
 4      4000GB  4001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8116     177 176 021 OK
004 Start_Stop_Count             89       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1300     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            67       100 100 000 OK
192 Power-Off_Retract_Count      8        200 200 000 OK
193 Load_Cycle_Count             323      200 200 000 OK
194 Temperature_Celsius          32       120 114 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD3 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E1HHLVPS

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdc: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system  Name     Flags
 1      20.5kB  543MB   543MB   ext3         primary
 2      543MB   1086MB  543MB                primary
 3      1086MB  4000GB  3999GB               primary
 4      4000GB  4001GB  510MB   ext3         primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8341     173 171 021 OK
004 Start_Stop_Count             92       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1327     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            70       100 100 000 OK
192 Power-Off_Retract_Count      7        200 200 000 OK
193 Load_Cycle_Count             369      200 200 000 OK
194 Temperature_Celsius          32       120 113 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD4 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E5HTNH3R

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdd: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system  Name     Flags
 1      20.5kB  543MB   543MB   ext3         primary
 2      543MB   1086MB  543MB                primary
 3      1086MB  4000GB  3999GB               primary
 4      4000GB  4001GB  510MB   ext3         primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8133     177 174 021 OK
004 Start_Stop_Count             93       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1372     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            71       100 100 000 OK
192 Power-Off_Retract_Count      6        200 200 000 OK
193 Load_Cycle_Count             419      200 200 000 OK
194 Temperature_Celsius          31       121 114 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD5 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sde: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system  Name     Flags
 1      20.5kB  543MB   543MB   ext3         primary
 2      543MB   1086MB  543MB                primary
 3      1086MB  4000GB  3999GB               primary
 4      4000GB  4001GB  510MB   ext3         primary


001 Raw_Read_Error_Rate          977      190 190 051 OK
003 Spin_Up_Time                 8250     175 173 021 OK
004 Start_Stop_Count             58       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               537      100 100 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            58       100 100 000 OK
192 Power-Off_Retract_Count      56       200 200 000 OK
193 Load_Cycle_Count             12       200 200 000 OK
194 Temperature_Celsius          32       120 111 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD6 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdf: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  3000GB  2999GB                  primary
 4      3000GB  3001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 9708     145 144 021 OK
004 Start_Stop_Count             649      100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               2690     097 097 000 OK
010 Spin_Retry_Count             0        100 100 000 OK
011 Calibration_Retry_Count      0        100 100 000 OK
012 Power_Cycle_Count            223      100 100 000 OK
192 Power-Off_Retract_Count      206      200 200 000 OK
193 Load_Cycle_Count             35310    189 189 000 OK
194 Temperature_Celsius          31       121 112 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        200 200 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        200 200 000 OK

HDD7 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdg: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  3000GB  2999GB                  primary
 4      3000GB  3001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 9591     148 148 021 OK
004 Start_Stop_Count             226      100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1744     098 098 000 OK
010 Spin_Retry_Count             0        100 100 000 OK
011 Calibration_Retry_Count      0        100 100 000 OK
012 Power_Cycle_Count            122      100 100 000 OK
192 Power-Off_Retract_Count      121      200 200 000 OK
193 Load_Cycle_Count             30256    190 190 000 OK
194 Temperature_Celsius          31       121 112 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        200 200 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        200 200 000 OK

HDD8 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdh: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  3000GB  2999GB                  primary
 4      3000GB  3001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 9408     151 151 021 OK
004 Start_Stop_Count             227      100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1745     098 098 000 OK
010 Spin_Retry_Count             0        100 100 000 OK
011 Calibration_Retry_Count      0        100 100 000 OK
012 Power_Cycle_Count            123      100 100 000 OK
192 Power-Off_Retract_Count      122      200 200 000 OK
193 Load_Cycle_Count             29874    191 191 000 OK
194 Temperature_Celsius          32       120 111 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        200 200 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        200 200 000 OK

Volume Status


Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md8 : active raid1 sdh2[8](S) sdg2[7](S) sdf2[6](S) sde2[5](S) sdd2[4](S) sdc2[3](S) sdb2[2] sda2[0]
                 530128 blocks super 1.0 [2/2] [UU]

md13 : active raid1 sda4[0] sdd4[5] sde4[6] sdf4[7] sdg4[8] sdh4[9] sdc4[4] sdb4[3]
                 458880 blocks super 1.0 [8/8] [UUUUUUUU]
                 bitmap: 0/8 pages [0KB], 32KB chunk

md9 : active raid1 sdh1[14] sda1[0] sdg1[13] sdf1[12] sde1[11] sdd1[10] sdc1[9] sdb1[8]
                 530112 blocks super 1.0 [8/8] [UUUUUUUU]
                 bitmap: 2/9 pages [8KB], 32KB chunk

unused devices: <none>

Disk Space:

Filesystem                Size      Used Available Use% Mounted on
/dev/ramdisk            139.5M    129.5M     10.0M  93% /
tmpfs                    64.0M    168.0k     63.8M   0% /tmp
tmpfs                   494.5M         0    494.5M   0% /dev/shm
/dev/sda4               371.0M    237.0M    134.0M  64% /mnt/ext
/dev/md9                509.5M    108.3M    401.2M  21% /mnt/HDA_ROOT
tmpfs                     1.0M         0      1.0M   0% /mnt/rf/nd

Mount Status:

/proc on /proc type proc (rw)
none on /dev/pts type devpts (rw,gid=5,mode=620)
sysfs on /sys type sysfs (rw)
tmpfs on /tmp type tmpfs (rw,size=64M)
tmpfs on /dev/shm type tmpfs (rw)
none on /proc/bus/usb type usbfs (rw)
/dev/sda4 on /mnt/ext type ext3 (rw)
/dev/md9 on /mnt/HDA_ROOT type ext3 (rw,data=ordered)
tmpfs on /mnt/rf/nd type tmpfs (rw,size=1m)


Windows Shares:

Multimedia:/share/MD0_DATA/Multimedia
Download:/share/MD0_DATA/Download
Recordings:/share/MD0_DATA/Recordings
Web:/share/MD0_DATA/Web
Public:/share/MD0_DATA/Public
homes:/share/MD0_DATA/homes
Qsync:/share/Qsync

iTunes Music Store: /share/Multimedia

Memory Information:

              total         used         free       shared      buffers
  Mem:      1012680       675380       337300            0        15824
 Swap:       530124            0       530124
Total:      1542804       675380       867424

NASReport completed on 2015-08-29 17:30:18 (/tmp/nasreport)

[~] # #done

Your primary RAID5 array did not assemble/mount.

Please provide output for:

Code: Select all

mdadm -D /dev/md0
dmesg | tail -n 30
#done

fansolato · Post by **fansolato** » Sun Aug 30, 2015 1:56 am

pwilson wrote:

fansolato wrote:

Code: Select all

*********************
** QNAP NAS Report **
*********************

NAS Model:      TS-859 Pro+
Firmware:       4.2.0 Build 20150819
System Name:    NASC720CB
Workgroup:      NAS
Base Directory: /share/MD0_DATA
NAS IP address: 192.168.10.55

Default Gateway Device: eth0

          inet addr:192.168.10.55  Bcast:192.168.10.255  Mask:255.255.255.0
          UP BROADCAST NOTRAILERS RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:7016 errors:0 dropped:36 overruns:0 frame:0
          TX packets:15657 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:575576 (562.0 KiB)  TX bytes:1952792 (1.8 MiB)
          Interrupt:18 Memory:feae0000-feb00000


DNS Nameserver(s):192.168.10.1


HDD Information:

HDD1 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E3KJK897

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sda: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  4000GB  3999GB  ext4            primary
 4      4000GB  4001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8116     177 175 021 OK
004 Start_Stop_Count             92       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        100 253 000 OK
009 Power_On_Hours               1342     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            70       100 100 000 OK
192 Power-Off_Retract_Count      7        200 200 000 OK
193 Load_Cycle_Count             371      200 200 000 OK
194 Temperature_Celsius          32       120 113 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD2 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E8RF5V0C

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdb: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  4000GB  3999GB                  primary
 4      4000GB  4001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8116     177 176 021 OK
004 Start_Stop_Count             89       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1300     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            67       100 100 000 OK
192 Power-Off_Retract_Count      8        200 200 000 OK
193 Load_Cycle_Count             323      200 200 000 OK
194 Temperature_Celsius          32       120 114 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD3 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E1HHLVPS

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdc: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system  Name     Flags
 1      20.5kB  543MB   543MB   ext3         primary
 2      543MB   1086MB  543MB                primary
 3      1086MB  4000GB  3999GB               primary
 4      4000GB  4001GB  510MB   ext3         primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8341     173 171 021 OK
004 Start_Stop_Count             92       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1327     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            70       100 100 000 OK
192 Power-Off_Retract_Count      7        200 200 000 OK
193 Load_Cycle_Count             369      200 200 000 OK
194 Temperature_Celsius          32       120 113 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD4 - Model=WDC WD40EFRX-68WT0N0                    , FwRev=82.00A82, SerialNo=     WD-WCC4E5HTNH3R

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sdd: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system  Name     Flags
 1      20.5kB  543MB   543MB   ext3         primary
 2      543MB   1086MB  543MB                primary
 3      1086MB  4000GB  3999GB               primary
 4      4000GB  4001GB  510MB   ext3         primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 8133     177 174 021 OK
004 Start_Stop_Count             93       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1372     099 099 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            71       100 100 000 OK
192 Power-Off_Retract_Count      6        200 200 000 OK
193 Load_Cycle_Count             419      200 200 000 OK
194 Temperature_Celsius          31       121 114 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD5 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD40EFRX-68WT0N0 (scsi)
Disk /dev/sde: 4001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system  Name     Flags
 1      20.5kB  543MB   543MB   ext3         primary
 2      543MB   1086MB  543MB                primary
 3      1086MB  4000GB  3999GB               primary
 4      4000GB  4001GB  510MB   ext3         primary


001 Raw_Read_Error_Rate          977      190 190 051 OK
003 Spin_Up_Time                 8250     175 173 021 OK
004 Start_Stop_Count             58       100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               537      100 100 000 OK
010 Spin_Retry_Count             0        100 253 000 OK
011 Calibration_Retry_Count      0        100 253 000 OK
012 Power_Cycle_Count            58       100 100 000 OK
192 Power-Off_Retract_Count      56       200 200 000 OK
193 Load_Cycle_Count             12       200 200 000 OK
194 Temperature_Celsius          32       120 111 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        100 253 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        100 253 000 OK

HDD6 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdf: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  3000GB  2999GB                  primary
 4      3000GB  3001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 9708     145 144 021 OK
004 Start_Stop_Count             649      100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               2690     097 097 000 OK
010 Spin_Retry_Count             0        100 100 000 OK
011 Calibration_Retry_Count      0        100 100 000 OK
012 Power_Cycle_Count            223      100 100 000 OK
192 Power-Off_Retract_Count      206      200 200 000 OK
193 Load_Cycle_Count             35310    189 189 000 OK
194 Temperature_Celsius          31       121 112 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        200 200 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        200 200 000 OK

HDD7 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdg: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  3000GB  2999GB                  primary
 4      3000GB  3001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 9591     148 148 021 OK
004 Start_Stop_Count             226      100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1744     098 098 000 OK
010 Spin_Retry_Count             0        100 100 000 OK
011 Calibration_Retry_Count      0        100 100 000 OK
012 Power_Cycle_Count            122      100 100 000 OK
192 Power-Off_Retract_Count      121      200 200 000 OK
193 Load_Cycle_Count             30256    190 190 000 OK
194 Temperature_Celsius          31       121 112 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        200 200 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        200 200 000 OK

HDD8 - HDIO_GET_IDENTITY failed: Invalid argument

Model: WDC WD30EZRX-00MMMB0 (scsi)
Disk /dev/sdh: 3001GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt

Number  Start   End     Size    File system     Name     Flags
 1      20.5kB  543MB   543MB   ext3            primary
 2      543MB   1086MB  543MB   linux-swap(v1)  primary
 3      1086MB  3000GB  2999GB                  primary
 4      3000GB  3001GB  510MB   ext3            primary


001 Raw_Read_Error_Rate          0        200 200 051 OK
003 Spin_Up_Time                 9408     151 151 021 OK
004 Start_Stop_Count             227      100 100 000 OK
005 Reallocated_Sector_Ct        0        200 200 140 OK
007 Seek_Error_Rate              0        200 200 000 OK
009 Power_On_Hours               1745     098 098 000 OK
010 Spin_Retry_Count             0        100 100 000 OK
011 Calibration_Retry_Count      0        100 100 000 OK
012 Power_Cycle_Count            123      100 100 000 OK
192 Power-Off_Retract_Count      122      200 200 000 OK
193 Load_Cycle_Count             29874    191 191 000 OK
194 Temperature_Celsius          32       120 111 000 OK
196 Reallocated_Event_Count      0        200 200 000 OK
197 Current_Pending_Sector       0        200 200 000 OK
198 Offline_Uncorrectable        0        200 200 000 OK
199 UDMA_CRC_Error_Count         0        200 200 000 OK
200 Multi_Zone_Error_Rate        0        200 200 000 OK

Volume Status


Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md8 : active raid1 sdh2[8](S) sdg2[7](S) sdf2[6](S) sde2[5](S) sdd2[4](S) sdc2[3](S) sdb2[2] sda2[0]
                 530128 blocks super 1.0 [2/2] [UU]

md13 : active raid1 sda4[0] sdd4[5] sde4[6] sdf4[7] sdg4[8] sdh4[9] sdc4[4] sdb4[3]
                 458880 blocks super 1.0 [8/8] [UUUUUUUU]
                 bitmap: 0/8 pages [0KB], 32KB chunk

md9 : active raid1 sdh1[14] sda1[0] sdg1[13] sdf1[12] sde1[11] sdd1[10] sdc1[9] sdb1[8]
                 530112 blocks super 1.0 [8/8] [UUUUUUUU]
                 bitmap: 2/9 pages [8KB], 32KB chunk

unused devices: <none>

Disk Space:

Filesystem                Size      Used Available Use% Mounted on
/dev/ramdisk            139.5M    129.5M     10.0M  93% /
tmpfs                    64.0M    168.0k     63.8M   0% /tmp
tmpfs                   494.5M         0    494.5M   0% /dev/shm
/dev/sda4               371.0M    237.0M    134.0M  64% /mnt/ext
/dev/md9                509.5M    108.3M    401.2M  21% /mnt/HDA_ROOT
tmpfs                     1.0M         0      1.0M   0% /mnt/rf/nd

Mount Status:

/proc on /proc type proc (rw)
none on /dev/pts type devpts (rw,gid=5,mode=620)
sysfs on /sys type sysfs (rw)
tmpfs on /tmp type tmpfs (rw,size=64M)
tmpfs on /dev/shm type tmpfs (rw)
none on /proc/bus/usb type usbfs (rw)
/dev/sda4 on /mnt/ext type ext3 (rw)
/dev/md9 on /mnt/HDA_ROOT type ext3 (rw,data=ordered)
tmpfs on /mnt/rf/nd type tmpfs (rw,size=1m)


Windows Shares:

Multimedia:/share/MD0_DATA/Multimedia
Download:/share/MD0_DATA/Download
Recordings:/share/MD0_DATA/Recordings
Web:/share/MD0_DATA/Web
Public:/share/MD0_DATA/Public
homes:/share/MD0_DATA/homes
Qsync:/share/Qsync

iTunes Music Store: /share/Multimedia

Memory Information:

              total         used         free       shared      buffers
  Mem:      1012680       675380       337300            0        15824
 Swap:       530124            0       530124
Total:      1542804       675380       867424

NASReport completed on 2015-08-29 17:30:18 (/tmp/nasreport)

[~] # #done

Your primary RAID5 array did not assemble/mount.

Please provide output for:

Code: Select all

mdadm -D /dev/md0
dmesg | tail -n 30
#done

[~] # mdadm -D /dev/md0
mdadm: md device /dev/md0 does not appear to be active.
[~] # dmesg | tail -n 30
[ 198.581692] disk 3, o:1, dev:sdd3
[ 198.581697] disk 4, o:1, dev:sde3
[ 198.581702] disk 5, o:1, dev:sdf3
[ 198.581707] disk 6, o:1, dev:sdg3
[ 198.581712] disk 7, o:1, dev:sdh3
[ 198.597112] md/raid:md0: failed to run raid set.
[ 198.598759] md: pers->run() failed ...
[ 198.618915] md: md0 stopped.
[ 198.620588] md: unbind<sda3>
[ 198.627033] md: export_rdev(sda3)
[ 198.628928] md: unbind<sdh3>
[ 198.635023] md: export_rdev(sdh3)
[ 198.636727] md: unbind<sdg3>
[ 198.643022] md: export_rdev(sdg3)
[ 198.644674] md: unbind<sdf3>
[ 198.651017] md: export_rdev(sdf3)
[ 198.652635] md: unbind<sde3>
[ 198.659016] md: export_rdev(sde3)
[ 198.660636] md: unbind<sdd3>
[ 198.667016] md: export_rdev(sdd3)
[ 198.668635] md: unbind<sdc3>
[ 198.675017] md: export_rdev(sdc3)
[ 198.676634] md: unbind<sdb3>
[ 198.683016] md: export_rdev(sdb3)
[ 228.185100] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[ 254.251636] warning: `proftpd' uses 32-bit capabilities (legacy support in use)
[ 275.101999] rule type=2, num=0
[ 275.218319] Loading iSCSI transport class v2.0-871.
[ 275.241924] iscsi: registered transport (tcp)
[ 275.261858] iscsid (9549): /proc/9549/oom_adj is deprecated, please use /proc/9549/oom_score_adj instead.
[~] # #done

pwilson · Post by **pwilson** » Sun Aug 30, 2015 2:10 am

fansolato wrote:

Code: Select all

[~] # mdadm -D /dev/md0
mdadm: md device /dev/md0 does not appear to be active.
[~] # dmesg | tail -n 30
[  198.581692]  disk 3, o:1, dev:sdd3
[  198.581697]  disk 4, o:1, dev:sde3
[  198.581702]  disk 5, o:1, dev:sdf3
[  198.581707]  disk 6, o:1, dev:sdg3
[  198.581712]  disk 7, o:1, dev:sdh3
[  198.597112] md/raid:md0: failed to run raid set.
[  198.598759] md: pers->run() failed ...
[  198.618915] md: md0 stopped.
[  198.620588] md: unbind<sda3>
[  198.627033] md: export_rdev(sda3)
[  198.628928] md: unbind<sdh3>
[  198.635023] md: export_rdev(sdh3)
[  198.636727] md: unbind<sdg3>
[  198.643022] md: export_rdev(sdg3)
[  198.644674] md: unbind<sdf3>
[  198.651017] md: export_rdev(sdf3)
[  198.652635] md: unbind<sde3>
[  198.659016] md: export_rdev(sde3)
[  198.660636] md: unbind<sdd3>
[  198.667016] md: export_rdev(sdd3)
[  198.668635] md: unbind<sdc3>
[  198.675017] md: export_rdev(sdc3)
[  198.676634] md: unbind<sdb3>
[  198.683016] md: export_rdev(sdb3)
[  228.185100] e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[  254.251636] warning: `proftpd' uses 32-bit capabilities (legacy support in use)
[  275.101999] rule type=2, num=0
[  275.218319] Loading iSCSI transport class v2.0-871.
[  275.241924] iscsi: registered transport (tcp)
[  275.261858] iscsid (9549): /proc/9549/oom_adj is deprecated, please use /proc/9549/oom_score_adj instead.

Let try and assemble it manually, please try following the instructions in KnowledgeBase article: My NAS hard drives are full and can't access the data to delete anything.

fansolato · Post by **fansolato** » Sun Aug 30, 2015 2:26 am

When I arrive at point 7 the answer is different than the one expected:

[~] # config_util 1
Start to mirror ROOT part...
config_util: HD1 config Match serial_no of HD1.
config_util: HD2 config Match serial_no of HD2.
config_util: HD3 config Match serial_no of HD3.
config_util: HD4 config Match serial_no of HD4.
config_util: HD5 config Match serial_no of HD5.
config_util: HD6 config Match serial_no of HD6.
config_util: HD7 config Match serial_no of HD7.
config_util: HD8 config Match serial_no of HD8.
mdadm: /dev/md9 has been started with 8 drives.
Mirror of ROOT succeeded.
[~] # storage_boot_init 1
storage_boot_init 1 ...
[~] # mdadm: Defaulting to version 1.-1 metadata
mdadm: /dev/sda2 appears to be part of a raid array:
level=raid1 devices=2 ctime=Sat Aug 29 17:52:57 2015
mdadm: array /dev/md8 started.
[~] # storage_boot_init 2
storage_boot_init 2 ...
mdadm: /dev/md0 not identified in config file.
mdadm: stopped /dev/md0
mdadm: failed to RUN_ARRAY /dev/md0: Input/output error
mdadm: stopped /dev/md0
storage_boot_init.c: Stop raid device /dev/md0 succeeded
storage_boot_init.c: Stop raid device /dev/md0 succeeded
storage_boot_init.c: Start_Raid_Force failed on /dev/md0
storage_boot_init.c: /dev/md0 is not active, stop init!!
md5sum: /etc/config/proftpd.conf: No such file or directory
Restore default shares on vol[1]
storage_boot_init.c: check_last_degrade_error...
[~] # cd /share/MD0_DATA
[/share/MD0_DATA]

pwilson · Post by **pwilson** » Mon Aug 31, 2015 3:27 am

fansolato wrote:When I arrive at point 7 the answer is different than the one expected:

Code: Select all

[~] # config_util 1
Start to mirror ROOT part...
config_util: HD1 config Match serial_no of HD1.
config_util: HD2 config Match serial_no of HD2.
config_util: HD3 config Match serial_no of HD3.
config_util: HD4 config Match serial_no of HD4.
config_util: HD5 config Match serial_no of HD5.
config_util: HD6 config Match serial_no of HD6.
config_util: HD7 config Match serial_no of HD7.
config_util: HD8 config Match serial_no of HD8.
mdadm: /dev/md9 has been started with 8 drives.
Mirror of ROOT succeeded.
[~] # storage_boot_init 1
storage_boot_init 1 ...
[~] # mdadm: Defaulting to version 1.-1 metadata
mdadm: /dev/sda2 appears to be part of a raid array:
    level=raid1 devices=2 ctime=Sat Aug 29 17:52:57 2015
mdadm: array /dev/md8 started.
[~] # storage_boot_init 2
storage_boot_init 2 ...
mdadm: /dev/md0 not identified in config file.
mdadm: stopped /dev/md0
mdadm: failed to RUN_ARRAY /dev/md0: Input/output error
mdadm: stopped /dev/md0
storage_boot_init.c: Stop raid device /dev/md0 succeeded
storage_boot_init.c: Stop raid device /dev/md0 succeeded
storage_boot_init.c: Start_Raid_Force failed on /dev/md0
storage_boot_init.c:     /dev/md0 is not active, stop init!!
md5sum: /etc/config/proftpd.conf: No such file or directory
Restore default shares on vol[1]
storage_boot_init.c: check_last_degrade_error...
[~] # cd /share/MD0_DATA
[/share/MD0_DATA]

Please submit a ticket with the QNAP Helpdesk. I would never use RAID5 across 8 drives, even with RAID drives. I definitely would not use WD Greens in any form of RAID. WD Greens are not suitable for use in any RAID device (according to WD).

QNAP NAS Community Forum

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