We are a bunch of people who has spent around 300 euro on a device that is for the time beeing pretty much useless for us. If i wanted a device that could handle SD-video such as xvid/divx, youtube etc i would go for XBMC on an old X-Box or purchase a cheap device on my local supermarket. The reason that we purchased this device i that we want to watch HD-video flawlessly. The specifications cleary says that this device should be able to handle mkv-format, a filecontainter that is nowdays is a defacto standard. Well, the NMP-1000 can handle around 70-80% of the mkv-videos for the time beeing, this is a big shame since my three year old tvix4100sh handled 100% of my mkv-videos flawlessly and the ff/fd functionallity was perfect. I tested the new Western Digital TV HD live player a couple of days ago, this device is around 99 euro and it plays all the files flawlessly, youtube works as a charm and the ff/fd functionallity is perfect on this device aswell. For the time beeing i´m very dissapointed at the NMP, it feels more like NAS with some mediafunctionallity than a mediaplayer with NAS-functionallity. You at QNAP must understand that this is in fact a major major issue for many of your customers. When i pay extra for a premium product such as the NMP i expect service/support and perhaps the most important thing....keep an open dialogue with your customers. PLEASE let us know what is happening with this problem, dont just ignore us.
Some threads regarding this issue below, remember that it is only a small percentage of your customers who reports this kind of problems.
Most of the people doesnt say anything and stays dissapointed with their for the time beeing uselss product.viewtopic.php?f=176&t=24385viewtopic.php?f=176&t=24962viewtopic.php?f=176&t=24908viewtopic.php?f=176&t=20563