Hello!
have big trouble...
1. QNAP 470-pro
2. 3 6TB WD Red
3. RAID 5
4. LUN 8 TB
5. Server ESXI and ISCSI connected
all work fine few month
last weak in one moment i copy file to NAS
and progress bar stucked.....
1. go to http and see login and password, try login and STUCK
2. go to ssh and type login password, try login and STUCK too
3, i can't login to NAS anymore in this sate "STUCK"
4. poweroff button and Sutdown stuck too.....
5. remove powercord ....
after power on, QNAP sync RAID5 and all work normal
1. try copy TO NAS AGAIN and STUCK again
2. but now i can login via http or ssh
3. iscsi service or managment disk services don't know exactly stuck or hang
4. Reboot from web or ssh "hang system" and don't work only remove power cord
i try copy vmdk file from this bad RAID 5 ( LUN ) to anoter space, and 45% failed..... i can't copy vmdk file or copy files inside Guest operationg system
really dont know what to do.... i am in panic...
i can't recerate or recovery this raid cuz i dont have 3 6TB disks.....
i can't copy from lun anymore....
1. SMART TEST - ALL GOOD
2. Scan disk - ALL GOOD
3. When i only click to folder or open some text file, seems to be look all it's fine
4. try to copy anything throught few moment system stuck.... copyto or from NAS stuck system equally
what need to do??
all test in QNAP system = GOOD
really dont know what to do.....
QNAP stuck it's not cool
- Trexx
- Ask me anything
- Posts: 5393
- Joined: Sat Oct 01, 2011 7:50 am
- Location: Minnesota
Re: QNAP stuck it's not cool
I would recommend opening a ticket with QNAP HERE
Paul
Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350
Model:TVS-673 32GB & TS-228a Offline[/color]
-----------------------------------------------------------------------------------------------------------------------------------------
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq
Model: TS-877-1600 FW: 4.5.3.x
QTS (SSD): [RAID-1] 2 x 1TB WD Blue m.2's
Data (HDD): [RAID-5] 6 x 3TB HGST DeskStar
VMs (SSD): [RAID-1] 2 x1TB SK Hynix Gold
Ext. (HDD): TR-004 [Raid-5] 4 x 4TB HGST Ultastor
RAM: Kingston HyperX Fury 64GB DDR4-2666
UPS: CP AVR1350
Model:TVS-673 32GB & TS-228a Offline[/color]
-----------------------------------------------------------------------------------------------------------------------------------------
2018 Plex NAS Compatibility Guide | QNAP Plex FAQ | Moogle's QNAP Faq
-
- New here
- Posts: 2
- Joined: Fri Jul 31, 2015 1:10 am
Re: QNAP stuck it's not cool
thx for reply
i am use ddrescue for recovery my data....
1. start process ddrescue
2. work work work 900GB
3. 1 beep QNAP reload 2 beep
4. work work work 910GB
5. QNAP is hang... poweroff
6. Power on QNAP and progress up
7. it's hard but every time QNAP reload or hand when using ddrescue, but 3900GB recovery
8. Now QNAP hang again
9. Poweroff
10. When QNAP booting UP, no Storage Pool anymore..... status Unknow
11. BUT in LOG Storage Pool 1 Start Syncing
12. No more work ISCSI target on ESXI and i can't mount LUN
No Volume - No Storage Pool in Web
BUT
[~] # cat /proc/mdstat
Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md1 : active raid5 sdd3[0] sdb3[2] sdc3[1]
11701135232 blocks super 1.0 level 5, 64k chunk, algorithm 2 [3/3] [UUU]
[======>..............] resync = 33.8% (1981258240/5850567616) finish=432.8min speed=148989K/sec
md256 : active raid1 sdb2[2](S) sdc2[1] sdd2[0]
530112 blocks super 1.0 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk
md13 : active raid1 sdd4[0] sdb4[2] sdc4[1]
458880 blocks super 1.0 [24/3] [UUU_____________________]
bitmap: 1/1 pages [4KB], 65536KB chunk
md9 : active raid1 sdd1[0] sdb1[2] sdc1[1]
530112 blocks super 1.0 [24/3] [UUU_____________________]
bitmap: 1/1 pages [4KB], 65536KB chunk
unused devices: <none>
In WEB i can't see Storage Pool 1 or Volumes Error or unknow status BUT Syncing worked via SSH and in log i see about Syncingg starting on Storage Pool 1 but NO PRESIST in Web Storage Pool 1....
[~] # lvdisplay
--- Logical volume ---
LV Path /dev/vg1/lv544
LV Name lv544
VG Name vg1
LV UUID 7HN3KM-Sr85-ktQF-4Z2p-OHUA-afCm-KThPjc
LV Write Access read/write
LV Creation host, time NASE08DFC, 2015-03-22 11:30:03 +0300
LV Status NOT available
LV Size 20.00 GiB
Current LE 5120
Segments 1
Allocation inherit
Read ahead sectors 2048
--- Logical volume ---
LV Name tp1
VG Name vg1
LV UUID Uc2dSj-Wfp2-cjE8-dZcN-6rZP-W2ml-5XNz1O
LV Write Access read/write
LV Creation host, time NASE08DFC, 2015-03-22 11:30:10 +0300
LV Pool transaction ID 4
LV Pool metadata tp1_tmeta
LV Pool data tp1_tdata
LV Pool chunk size 1.00 MiB
LV Zero new blocks yes
LV Status NOT available
LV Size 10.86 TiB
Allocated pool chunks 0
Current LE 2847506
Segments 1
Allocation inherit
Read ahead sectors auto
--- Logical volume ---
LV Path /dev/vg1/lv1
LV Name lv1
VG Name vg1
LV UUID PwcJju-6Qlj-fIk0-IbaO-wPsk-FYsY-bNwIPt
LV Write Access read/write
LV Creation host, time NASE08DFC, 2015-03-22 11:30:10 +0300
LV Pool name tp1
LV Status NOT available
LV Size 10.86 TiB
Mapped sectors 0
Current LE 2847503
Segments 1
Allocation inherit
Read ahead sectors 2048
--- Logical volume ---
LV Path /dev/vg1/lv288
LV Name lv288
VG Name vg1
LV UUID 66Lmow-7WI4-0QND-tNiu-QN4Y-xCyJ-wgVHCF
LV Write Access read/write
LV Creation host, time HOMENAS, 2015-03-22 12:17:09 +0300
LV Pool name tp1
LV Status available
# open 1
LV Size 8.00 TiB
Mapped size 100.00%
Mapped sectors 17179869184
Current LE 2097152
Segments 1
Allocation inherit
Read ahead sectors 8192
Block device 253:3
i am use ddrescue for recovery my data....
1. start process ddrescue
2. work work work 900GB
3. 1 beep QNAP reload 2 beep
4. work work work 910GB
5. QNAP is hang... poweroff
6. Power on QNAP and progress up
7. it's hard but every time QNAP reload or hand when using ddrescue, but 3900GB recovery
8. Now QNAP hang again
9. Poweroff
10. When QNAP booting UP, no Storage Pool anymore..... status Unknow
11. BUT in LOG Storage Pool 1 Start Syncing
12. No more work ISCSI target on ESXI and i can't mount LUN
No Volume - No Storage Pool in Web
BUT
[~] # cat /proc/mdstat
Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath]
md1 : active raid5 sdd3[0] sdb3[2] sdc3[1]
11701135232 blocks super 1.0 level 5, 64k chunk, algorithm 2 [3/3] [UUU]
[======>..............] resync = 33.8% (1981258240/5850567616) finish=432.8min speed=148989K/sec
md256 : active raid1 sdb2[2](S) sdc2[1] sdd2[0]
530112 blocks super 1.0 [2/2] [UU]
bitmap: 0/1 pages [0KB], 65536KB chunk
md13 : active raid1 sdd4[0] sdb4[2] sdc4[1]
458880 blocks super 1.0 [24/3] [UUU_____________________]
bitmap: 1/1 pages [4KB], 65536KB chunk
md9 : active raid1 sdd1[0] sdb1[2] sdc1[1]
530112 blocks super 1.0 [24/3] [UUU_____________________]
bitmap: 1/1 pages [4KB], 65536KB chunk
unused devices: <none>
In WEB i can't see Storage Pool 1 or Volumes Error or unknow status BUT Syncing worked via SSH and in log i see about Syncingg starting on Storage Pool 1 but NO PRESIST in Web Storage Pool 1....
[~] # lvdisplay
--- Logical volume ---
LV Path /dev/vg1/lv544
LV Name lv544
VG Name vg1
LV UUID 7HN3KM-Sr85-ktQF-4Z2p-OHUA-afCm-KThPjc
LV Write Access read/write
LV Creation host, time NASE08DFC, 2015-03-22 11:30:03 +0300
LV Status NOT available
LV Size 20.00 GiB
Current LE 5120
Segments 1
Allocation inherit
Read ahead sectors 2048
--- Logical volume ---
LV Name tp1
VG Name vg1
LV UUID Uc2dSj-Wfp2-cjE8-dZcN-6rZP-W2ml-5XNz1O
LV Write Access read/write
LV Creation host, time NASE08DFC, 2015-03-22 11:30:10 +0300
LV Pool transaction ID 4
LV Pool metadata tp1_tmeta
LV Pool data tp1_tdata
LV Pool chunk size 1.00 MiB
LV Zero new blocks yes
LV Status NOT available
LV Size 10.86 TiB
Allocated pool chunks 0
Current LE 2847506
Segments 1
Allocation inherit
Read ahead sectors auto
--- Logical volume ---
LV Path /dev/vg1/lv1
LV Name lv1
VG Name vg1
LV UUID PwcJju-6Qlj-fIk0-IbaO-wPsk-FYsY-bNwIPt
LV Write Access read/write
LV Creation host, time NASE08DFC, 2015-03-22 11:30:10 +0300
LV Pool name tp1
LV Status NOT available
LV Size 10.86 TiB
Mapped sectors 0
Current LE 2847503
Segments 1
Allocation inherit
Read ahead sectors 2048
--- Logical volume ---
LV Path /dev/vg1/lv288
LV Name lv288
VG Name vg1
LV UUID 66Lmow-7WI4-0QND-tNiu-QN4Y-xCyJ-wgVHCF
LV Write Access read/write
LV Creation host, time HOMENAS, 2015-03-22 12:17:09 +0300
LV Pool name tp1
LV Status available
# open 1
LV Size 8.00 TiB
Mapped size 100.00%
Mapped sectors 17179869184
Current LE 2097152
Segments 1
Allocation inherit
Read ahead sectors 8192
Block device 253:3