TS-470 USB 3.0 Hub

[kenzkenz]

I got a problem when I plug the USB 3.0 Hubs to the port it cannot be boot up when I reboot the system.
In the screen will report no bootable disk....
When i plug the USB Hub without any device on the hubs...

I have try to use TP-LINK UH720 and Orico A3H7 both also have same issue...

Anyone can help me??

[pwilson]

I got a problem when I plug the USB 3.0 Hubs to the port it cannot be boot up when I reboot the system.
In the screen will report no bootable disk....
When i plug the USB Hub without any device on the hubs...

I have try to use TP-LINK UH720 and Orico A3H7 both also have same issue...

Anyone can help me??

The DoM on our NAS Model is a USB Device. The NAS needs the NAS DoM to be the first USB device detected, or it won't boot. Submit a ticket with the QNAP Helpdesk for advice on changes to the BIOS on the NAS to see if you can rectify this with BIOS setting changes.

I am successfully using an ST Lab USB3.0 Hub with my TS-470 Pro, but I suspect it works here because I played with the BIOS of the NAS. I do not recommend playing with the BIOS settings without guidance from QNAP, as incorrect settings could make the NAS "unbootable".

[kenzkenz]

It is so sad listen that.....
Anyway thanks for your help, I have submitted the ticket for this issue....
I cannot found yours USB Hub in HK......