Seagate ST2000DL003?

[johnripper]

Note:

Running these drives will work for a certain time that's undoubleable!

But: Desktop drives have certain features, that might result in data loss if running these drives in a RAID system.

There is a reason why big hard drive/NAS manufactures AND a lot of experienced user in this and other forum do not recommend this.

If you don't see or understand the risk in running these (desktop) drives: REALLY, get recommended drives ones suitable for NAS and RAID usage!

[marshalleq]

I think a better way of putting it is: Aim for the drives next time you upgrade as they do have better compatibility and at least designed to run in a NAS. That said my experience with desktop and NAS drives has been identical - the desktop drives have been kicked out of the array (array auto rebuilds quickly with bitmap on) and my nas official drives have been kicked out of the array also.

Your data is always at risk, RAID just mitigates it - even if you ARE using desktop drives. People get too hung up on this. Keep power management off and you'll probably be OK - get the proper NAS drives when you next upgrade.

[johnstafford]

Found this thread -- unfortunately after a double simultaneous failure of two of these drives in a RAID 1 system. Fortunately, the client had multiple layers of backups (only 3 of the 5 layers failed). Not our first RAID rodeo.

I would have really appreciated it if QNAP had proactively warned me about this -- maybe detect the drives during a firmware upgrade or something and warn me they're off the list.

The more I read about NAS failures, the more I realize running unqualified drives was a stupid, stupid (though unwitting since I checked when I built the array) thing to do. I'd gladly have proactively replaced one or both of the drives for $100 to save the past few days of misery. These multiple failure scenarios seem to happen far too often in recent years due to underlying manufacturing or software issues. Its not like the old days when it was circuit component failure or physical failure that made replacing a failed drive virtually certain before losing the array.

[fantomas]

something for the Features Wanted forum

[ihartley]

I love it when a plan comes together.... For 2 years now I have been infiltrating WD's RED "Built for RAID" 100% certified RAID-ready development team. Now I'm the evil firmware master.......

But I wouldn't be so cruel to really put anyone's data at risk, so I just set the WD40ERFX idle timer to 8 secs. MWHAHAHA.

Yes they on QNAP's compat list (as were the ST2000DL003). Yes they were recommended for small RAID (as were the ST2000DL003). And, yes they had a firmware bug (it seems in some, not all firmwares) - ( as did.....)... And what did the manufacturer say.... "No problems, must be QNAP" (as did Seagate for a loong time).

I will gladly accept an apology to all the posters to this forum who blamed the users of defective drives, on behalf of those users - users who had done nothing wrong, but were anyway vilified for their lack of crystal ball.

In the end, Seagate got the right info on their system and agreed to swap out the drives. A LOT of people are still waiting for WD to do the same. That's no finger pointing at WD - it's just life as a drive mfr.

Now, back to make more bugs...... I'm going to manually insert an error every 10^14 bytes

[marshalleq]

I reckon this thread will still be going in 10 years lol.

[sanke1]

Just to report:

My Raid6 setup with these drives is still going strong even after almost 2 years. I have no intention to replace them just because few self proclaimed "Pundits" say so. If these drives have to fail, let them fail spectacularly. Then I will replace them.

Read speed: 60 MBps
Write speed: 25 MBps

The drives have CC32 and CC45 Firmwares.

[forcemac]

So i check back on this thread about once or twice a year now. I am still running my ST2000LD003 w/CC32 on QNAP 3.4.1 for use with XBMC on a seperate HTPC. No problems since the install about 3 years ago. However, I'd like to upgrade to the latest QNAP 4.1. I am kind of going against the "if it ain't broke, don't fix it" mantra, but I am playing around with the ol'e NAS and like'd to see the new OS if possible. Since there have been so many of you with problems on the ST2000DL003, will i induce some issues by going from 3.4.1 to 4.1?

[marshalleq]

If I could 'like' your post I would. I reckon you'll be fine, just keep the HDD power management off and the bitmap on.

[ihartley]

The issue was, and is still, drives with cc32 firmware and below. AFAIK any kernel changes hasn't fixed or broken anything. Of course you've always got a backup

Sent from my GT-I9100 using Tapatalk

[JTHulkster]

Well, damn ! Running TS-419P+ and 4.1 for a month and drive 2 kicks out of the array and NAS degraded. Ordered ST2000VN000 as replacements (currently on the QNAP nice list). 4TB drives were just a little expensive at this point and they will come down in price when I need more space. Replaced drive 2 and corrected the issue. Replaced drive 1, np, replacing drive 3 as I type. The new drives are soooooo quiet ! Formatted the drive 2 that was initially kicked out and also ran Seatools... not broke ! I have one drive left to install, but do not seem to have any DOA drives. They were from amazon and came packaged very nicely. Most reviews did not have any negative things to say about these drives. Here is a good one (http://www.storagereview.com/seagate_nas_hdd_review).

It would seem that the nay sayers were right, only a matter of time... I will put the 4 good green drives in a new OWC 4 bay box with Thunderbolt when OWC releases it hopefully in the next year. The dual would be nice, but the 4 bay will be better for a direct connect to the computer for photography work. Pat from BC knows his stuff. Thanks for being so helpful to me and other users (http://forum.qnap.com/viewtopic.php?f=25&t=76238).

[Exos]

Just had to replace my drives with WD Reds after a spectacular fail where two of these failed at the same time and I lost the whole array, and a good proportion of data.

Close on £400, after the fiasco with them on the approved list, being removed, back on and removed again, they should be funding some of this

[sanke1]

3 year old array on these drives. Still going strong.

However I am having a terrible feeling. Since these drives have served me for more than 3 years, I am thinking of retiring them and go for 4 X WD RED 4 TB ones.

Just goes on to prove that these hard drives are all right.

[sanke1]

An update:

4.5 years on and these drives are still running perfectly 24x7 on Raid6

I think it's time to retire these now as they have given me my money's worth.

Not a single failure or degraded mode in 4.5 years.

Can anyone recommend another set of hard drives to replace these? I don't want to buy a drive only to be blacklisted by Qnap after few days.

[P3R]

Sun Jan 04, 2015 11:56 am:

3 year old array on these drives.

Sat May 16, 2015 8:42 am:

4.5 years on and these drives are still running perfectly 24x7 on Raid6

So in a little more than four months, the disks aged 1.5 years??!

I don't want to buy a drive only to be blacklisted by Qnap after few days.

Why? Since you're actively promoting the DL disks here, you obviously think it doesn't matter. Why not go for Seagate DM, WD Green or something else not fit for NAS/RAID usage? You may once more be lucky than the thousands of customers reporting problems with them...

Sun Jan 04, 2015 11:56 am:

...I am thinking of retiring them and go for 4 X WD RED 4 TB ones.

Sat May 16, 2015 8:42 am:

Can anyone recommend another set of hard drives to replace these?

If you actually want to follow advice from the community, why not start with following your own? WD Red have a mostly very good reputation here.