Report your printer that doesn't work with QNAP NAS

[ivanmenendez]

Hi Alex,
As you mention in one of the posts, I am sending you details on the errors I am having printing. It works sometimes (when works, does great, for all the programs, etc) but then it stops working. Typically, I do not know at all why it starts working and, when stops, it does always as a result of a reboot, electricity going out, etc.

Thanks for the help, I am starting to get frustrated with this, I have spent lots of time and end up connecting the printer with USB to my laptop.. when networked printing was one of my main reasons to buy.

Symptom: Document can be sent to NAS but nothing printed. Document gets in the queue without error, printer is not even aware.
Printer Model: HP Laserjet 1505
NAS Model: TS-410
Firmware: Happens with all of them. Now I have the latest, 3.5
Client PC: Windows 7 64 bits, OSX Lion... all of them
Did the printer work with NAS before: Sometimes, unpredictable.
Can you printer via different client PCs: No, both of them cannot print
Can you print the test page: Nothing
Can you print the by different software: Nothing gets printed.

[Xtopher]

Symptom: Will not even connect with the printer, but is visible in QNAP's administration
Printer Model: Canon Pixma MP610
NAS Model: TS-419P Turbo
Firmware: 3.5.0 Build 0816T
Client PC: Windows Vista
Did the printer work with NAS before: No, first setup
Can you printer via different client PCs: No
Can you print the test page: No
Can you print the by different software: No

I've followed these instructions to the letter and still nothing.

PLEASE HELP ME!

[xequtor]

Symptom: Document can not be sent to NAS only test page will print
Printer Model: Canon i965
NAS Model: TS-459 Pro+
Firmware: 3.5.0 Build 0815T
Client PC: Mac OS X 10.6.7
Did the printer work with NAS before: No, first setup
Can you printer via different client PCs: No
Can you print the test page: Yes
Can you print the by different software: No

[tiger74]

Samsung CLP-500 Color-Laserprinter not working

Recognized by 419P+, but documents are not printer, even if shown as "completed" in log.

[visahouse]

Symptom: Document can be sent to NAS but nothing printed. Document gets in the queue without error, printer is not even aware.
Printer Model: HP Laserjet P1006
NAS Model: TS-210
Firmware: Now I have the latest, 3.5
Client PC: MacOSX Lion, MacOS Leopard
Did the printer work with NAS before: Yes.
Can you print the test page: Nothing
Can you print the by different software: Nothing gets printed.

QNAP is no longer a print server. Connect your printer directly to computers.

[visahouse]

Dear support,
I see that this is a common mistake.
We'll hear comments\explanation OR NOT?

[Xtopher]

Dear support,
I see that this is a common mistake.
We'll hear comments\explanation OR NOT?

I agree. Any feedback AT ALL?

[matenet]

I found a solution to get HP printer working (1000 - 1005 - 1018 - 1020 - P1005 - P1006 - P1007 - P1008 - P1505) on QNAP NAS (succesfull myself using TS-119).
How to solve printer issues with the above mentioned printers. Instructions are here and modified from viewtopic.php?f=182&t=9686

1. Plug in the printer in a USB port on tha back of your NAS and turn it on
2. Add the printer to your computer (using printers and faxes - click add printer - select network printer - in the tree open your NAS and finally select the attached printer - follow instructions to load the drivers (you can download it on hp website)
3. Download a small file that will be send to the network-attached printer from the QNAP: http://oleg.wl500g.info/hplj/ (download the file for your printer)
4. Place this file in the 'public' share on the QNAP
5. Open putty and log in as administrator of your NAS
6 .type "cat /share/Public/sihpxxxx.dl > /dev/usb/lpX" where X is a number relative to the usb port the printer is attached to. It could be lp0 ... to lp9, in my case it was lp6. when you find the right port, the printer will start to warm. Replace xxxx with the right name of the file, corresponding with your printer
7. This should be done each time we would like to print, so we automate this by creating a script that automatically starts; this script checks for a printer (when it is turned on after the boot of the QNAP) and then sends the file to the printer to allow printing
8. Create a file autoChecker.sh and place it in the Public folder. The contents of this file, need to be modified according to your printer and the lp port it was responding to

Code: Select all

#!/bin/sh

PRINTER="HP LaserJet 1005"
FILE="/sys/bus/usb/drivers/usb/1-1.2/product"
DRIVER=/share/HDA_DATA/Public/sihp1005.dl
DEVICE=/dev/usb/lp6
PRINTER_STATUS="OFF"

while [ 1==1 ]; do
    if [ -f $FILE ]; then
                if [ "`head $FILE`" = "$PRINTER" ]; then
                        if [ $PRINTER_STATUS = "OFF" ]; then
                                echo "`date`: Allowing 10 seconds for printer to boot up..."
                                sleep 10
                                echo "`date`: Sending driver..."
                                cat $DRIVER > $DEVICE
                                PRINTER_STATUS="ON"
                        fi
                else
                        PRINTER_STATUS="OFF"
                fi
    else
        PRINTER_STATUS="OFF"
    fi
    echo "`date`: Printer Status: $PRINTER_STATUS"
    sleep 10
done

9. mount the config ramblock /dev/mtdblock5 by typing: "mount -t ext2 /dev/mtdblock5 /tmp/config"
10. edit /tmp/config/autorun.sh by using vi editor: "vi /tmp/config/autorun.sh". Copy the following contents in this file:

Code: Select all

/share/HDA_DATA/Public/autoChecker.sh > /share/HDA_DATA/Public/autoChecker.log 2>&1 &

11. press ESC to go back in command mode
12 press ZZ (uppercase) to save and exit vi
13. to ensure that /tmp/config/autorun.sh is executable type: "chmod +x /tmp/config/autorun.sh"
14. unmount the mounted flash partition by typing: "umount /tmp/config"
15. restart the NAS and try printing

[visahouse]

it's solution for oldest firmware

[yossarian]

HP Deskjet F4210 All-in-one
detected, listed on network, receives print job (shown in spooler), processed. No print!

[williamsjohn]

Thanks I was facing the Same Problem with Printing

[nparejo]

Symptom: Document can be sent to NAS but nothing printed. Document gets in the queue without error, printer is not even aware.
Printer Model: Lexmark X9575 All in One
NAS Model: TS-459 Pro II
Firmware: Now I have the latest, 3.5
Client PC: Windows 7
Did the printer work with NAS before: First time using the NAS as a print server
Can you print the test page: Nothing
Can you print the by different software: Nothing gets printed.

[mgums]

Symptom: Document can be sent to NAS but nothing printed.
Printer Model: HP P1005
NAS: TS-119P+
Firmware: 3.5.0 Build 0816T
Client PC: Windows 7 64b
Did the printer work with NAS before: No
Can you printer via different client PCs: No
Can you print the test page: No
Can you print the by different software: No

Thx a lot, just missing this feature!

[leming]

HP LaserJet Professional P1102 does not work with QNAP 212 / 3.5.0 Build 0816T

[iddqd]

Printer: Epson Stylus Photo 900 (USB connection);
NAS with print server: QNAP TS-110 (Firmware - 3.5.0);
Client: MacBook Pro (OS X Lion);

I can install printer via network printer environment, I can see and change various preferences, but it unable to print anything yet.

Printer is connected to NAS and all printing tasks are disappeared as I send them for print. If I connect printer directly to MBP, that's OK, printer works perfectly.