WD RED Drives (WD10EFRX WD20EFRX WD30EFRX)

[schumaku]

So I say Sorry to WD, and will start a new topic in the backup section.

Please use the firmware [BETA] sections for QTS 4.1 discussions and issues only. It's wrong to spread Beta issues all over. And always add the QTS 4.1 Beta build date/version.

[onesmallstep1966]

Please use the firmware [BETA] sections for QTS 4.1 discussions and issues only. It's wrong to spread Beta issues all over. And always add the QTS 4.1 Beta build date/version.

Hindsight is a great thing, but this problem started out looking to be a problem with failing WD HDD's and nothing to do with QTS 4.1, that's why I put it in this thread.
I'll keep your point in mind though, and in the future not jump to conclusions so quickly.

[GoetzVonBerlichingen]

QNAP's money. QNAP's house. QNAP's rules.

I am a little surprised that this Forum's admininistrators/moderators decided to start selectively deleting my posts beginning mid-October 2014. I was given no notice that I had violated some rule, nor a notice that my posts were being deleted. Readers should understand that the content you read has been selectively edited to ensure QNAP remains happy. It's almost as if this "Community Forum" is, in fact, intended to be a Potemkin village, and not a real community.

QNAP's money. QNAP's house. QNAP's rules.

E'er the helpful type, I elected to help them eradicate traces of me, and deleted the contents of this post on 31 October 2014.

[MaxAu]

Hi All,
I bought new QNAP TS-670 PRO and 2 new HDD WD030EFRX-68EUZN0 from Amazon, but when I insert 2 new HDD on QNAP I receive error:
Plugged drive failed to work!
I tried with Old HDD 1TB and QNAP is OK.
QNAP: TS-670 Pro
Qnap FirmWare: 4.0.3
HDD: WD30EFRX-68EUZN0 Nasware 2.0
Date: 18 dec 2013
Grazie for your support...

[gmike]

I recently purchased 8 x 4 TB Red drives. 2 were DOA and a third failed within 10 minutes. They each gave this same error. Waiting on replacements...

[holger_kuehn]

The disk health summary for all 4 disks showed..

Abnormal
Errors were detected on the hard disk. It is recommended to replace the hard disk.

Oddly, Disk Health SMART Information didn't show any errors, just OK on everything.

Could it be the NAS was rebuilding the RAID during that time?
I've had this kind of messages from weekly SMART-Test, when the test ran during Storage-Pool syncronisation. But when this was finished, all following test were fine.

[stepir]

WD just announced today the new line of SoHo & Home NAS drives, called the WD Red drives.

http://www.wdc.com/en/products/products.aspx?id=810

Many QNAP platforms are indicated as FIT Tested compatible.

http://www.wdc.com/en/products/products ... =810#tab10

Discuss.

Too little. Too late.

WDC has already demonstrated contempt for their customers. Especially in regards to their Caviar "Blue"/"Black"/"Green" drives.
Western Digital Corporation will never see another penny from me. Ever! (The contempt is now mutual).

'Nuff said...

+1 and seagate is the second of the black list

[ihartley]

Great - you've blacklisted the two main drive vendors - I'm sure the little manufacturers can do better..

Spinny disks fail. On delivery. After 10 mins. After an hour. After 10 years. Isn't that why you are advised to buy your RAID drives from different batches or even different companies...? A hard disk travels over 1 million kilometres / year. You pay 100-1000 times that for a car, yet expect it to break down much more often.

[Decibel]

I purchased 9 x WD Red WD40EFRX for my 870 Pro running FW 4.0.5
Out of the box, all 9 drives tested when placed in the NAS in rotation. The system has been up and running for over a month under load with no problems seen yet.

Drives fail. I have had new drives fail out if the box, and have had drives run continuously for over 3 years before being retired with a larger upgrade.

Reasons why you always run the system in RAID, (RAID 6 -run with a hot spare if you want) (RAID 5 - but have a cold spare on standby.).

Dont forget, you should not be relying on your NAS as a backup device, just a reliable "file server". Backups should always be kept offsite as well.

Regards,

Decibel

Update:

After 13 months continuous use, one of my WD40EFRX drives has flagged during its daily SMART Test. Hot swapped with my cold spare, replaced under warranty from supplier, and array rebuilt in 11 hours. Cannot fault the QNAP hardware, cannot emphasize the necessity of running smart tests and setting up alert notifications, and cannot reinforce the fact that a NAS is NOT a backup device so hence my having a NAS as a backup servier plus the use of offsite backups.

[demolition]

I upgraded my TS-419P from 4x 1.5TB Seagate 7200.11 drives to 4x 3TB Red drives in March 2013 and thought I would post my findings after little over a year have passed.

The NAS have been running 24/7 since I got it in October 2009, although the disks spin down when not used (and I am more or less the only user).

The old Seagate disks were still running fine after 3½ years, although one of the disks had developed 34 bad sectors according to SMART. They were correctable though so no downtime and still reporting as OK. I wanted to upgrade the disk before it failed, and I needed more space so an upgrade was in order anyway.

The new disks are all of the type WDC WD30EFRX-68AX9N080.0, running as one RAID5 array. It was upgraded one disk at a time from the old array without any issues. On installation I also installed the newest version of the NAS firmware which was 3.8.1 Build 20121205. It is still running this version.
All disks have been running flawlessly ever since the upgrade. All SMART values are almost identical on all four so nothing stands out. Load cycle count is ~4700 at the moment with the spin down timer set to 30 mins. This is not alarming in any way if you ask me. I know the LCC issue is regarding the 4TB version of the drive.

Thus, I can only recommend the WD Red 3TB drives for NAS usage.

[redgoblin]

I know the LCC issue is regarding the 4TB version of the drive.

Thus, I can only recommend the WD Red 3TB drives for NAS usage.

Thanks but beware stale news - see onward from Re: WD40EFRX - LoadCycleCount issue is back?!:

This issue is not unique to WD40EFRX drives. I read this thread and decided to go with WD30EFRX instead - to match the three drives I already have in my TS-509. I was a little hesitant to fiddle with WDIDLE3 but now it looks like I have no choice.

Load Cycle is skyrocketing on the recently manufactured WD30EFRX's as well.

3 x WD30EFRX-68AX9N080.0, FW 80.00A80 [Manufactured before July 2013]
Power-on Hours: 3521 / Load Cycle Count: 24

2 x WD30EFRX-68EUZN080.0, FW 80.00A80 [Manufactured September 2013]
Power-on Hours: 0 / Load Cycle Count: 101

[glinski]

Got two WD20EFRX with production date march 05 2014 (product of Malaysia).
WDIDLE3 reported 300 sec and LLC is at 48 and power on hours is 104

Ran a full scanwith Lifeguard Diagnostic for Windows and found no bad sectors.

[beckj]

Hi I installed 4x WD30EFRX-68EUZN080.0 Firmware 80.00A80 date Apr-2014 in a TS-459 as RAID 5. The /WD/wd5741x32 -dall reported "drive update not needed".
The firmware of the system was 3.8. So I upgraded to 4.1 RC3. Then I read "How to upgrade from 3.8 to 4.x" in this thread, because of "legacy disk volume" I went thru the process and "reinitialize NAS", but at hte end of the day I don't see any difference -> This model does not support "LVM disk volumes".
After RAID sync is finished I started to copy data back to the system.
These drives are 3 times slower in comparison to the WD black WD2001FASS in a TS509 system.
Or did I something wrong ?

[Wildcat_1]

Decibel
How are these drives running now, still ok ? Also any issue with the load cycle count (LCC) problem or has that been resolved now ?

Thanks

I purchased 9 x WD Red WD40EFRX for my 870 Pro running FW 4.0.5
Out of the box, all 9 drives tested when placed in the NAS in rotation. The system has been up and running for over a month under load with no problems seen yet.

Drives fail. I have had new drives fail out if the box, and have had drives run continuously for over 3 years before being retired with a larger upgrade.

Reasons why you always run the system in RAID, (RAID 6 -run with a hot spare if you want) (RAID 5 - but have a cold spare on standby.).

Dont forget, you should not be relying on your NAS as a backup device, just a reliable "file server". Backups should always be kept offsite as well.

Regards,

Decibel

[a5ian300zx]

Hi,

Quick question I have a 869 pro which was populated with wd 3tb red drives at the time but only four, now a friend of mine is selling me some wd red 3tb pro drives.

Now could i add the wd red pro 3tb drives to my existing raid 5 setup with 4 wd red standard ones?

Or shall I buy the same spec drives wd red drives the ko pro version

The main difference is pro 7200rpm vs intelligent rom of non pro?