Gforce083 wrote:Expansys UK ... shipping costs the US
In short never import
unless you can help it - the manufacturer's warranty won't be valid in your region.
Manufacturer warranties are not lost by exporting - this would break any trade agreements worldwide. The problem is on a different level - logistics:
- Most resellers are willing to claim warranty for material they have sold.
- Distributors/importers are not willing ot claim waranty on material they have not distributed/imported.
So in either case, you won't get any advantage from their services - still, this is not a loss of the manufacturer warranty - just makes htings difficult, slow, or alamost impossible.
No doubts: You can return materil for warranty claims to the organisation in charge in the country, from where you bought it. As in the USA, most manufacturers have thier own or designated service organsiations. Anywhere else, the cocntact for warranty claims is always the point of sales service organsiation.
For example, car manufacturers and their national distribution organisations are trying hard to not providing serivce and warranty parts / work for direct import cars. Some even prohibit dealiers in lower-price countries to export cars. BMW has got a claim of 150 MIo CHF for actively prohibiting their dealers exporting into Switzerland.
So taking this back to computer market, there can be OEM devices sold to the big manufacturers like Dell, HP, ... These parts are commonly excluded from the manufacturer warranty - because of the low price, the original customer takes over the waranty and service organiation.
I strongly doubt a manufacturer can deny their own standard waranty terms - exxcept of the material delivered was abused (water, vibration, shock, temperatures, ...) - and they can proof it.