[TS-439pro] SYSTEM BOOTING >>>>>>>>>>

[uberlord1337]

Today my NAS suddenly rebooted after i added a torrent file.

When it was back up i checked the Logs and found a note that said something about file system errors. I checked the volume and it finished without an error.

When i tried to log back into the NAS after a couple of hours again i couldnt so i checked the hardware and the display of the NAS shows "mounting volume"...
After 30 minutes nothing changed. Still tried to mount the volume.
I shut it down hard disconnected the power. After a couple of minutes i switched it back on again and now it hangs at "SYSTEM BOOTING >>>>>>>>>>>>" for hours.....

wtf is happening? how can i solve that problem

[pwilson]

Today my NAS suddenly rebooted after i added a torrent file.

When it was back up i checked the Logs and found a note that said something about file system errors. I checked the volume and it finished without an error.

When i tried to log back into the NAS after a couple of hours again i couldnt so i checked the hardware and the display of the NAS shows "mounting volume"...
After 30 minutes nothing changed. Still tried to mount the volume.
I shut it down hard disconnected the power. After a couple of minutes i switched it back on again and now it hangs at "SYSTEM BOOTING >>>>>>>>>>>>" for hours.....

wtf is happening? how can i solve that problem

Please provide Crystal Ball, or provide answers to the questions in article: When you're asking a question, please include the following.

Cutting and pasting the contents of your System Logs would also have been helpful. I would suspect a failed HDD, but so far only semi-useful bit of information shared is your NAS model.

Proceed as follows:

1. Shutdown NAS
2. Eject all 4 drives. (Don't remove them, simply eject them by 1"/3cm so they are disconnected from the SATA bus).
3. Startup NAS
4. Log into your NAS via SSH
5. "Hot-plug" all 4 drives into the NAS
6. Run the following commands:

   Code: Select all

   config_util 1
   storage_boot_init 1
   sleep 30
   mount
   df -h
   cat /proc/mdstat
   hdparm -i /dev/sd[a-d] 2>/dev/null | grep Model
   fdisk -lu
   #done
   
   

7. Cut&Paste the output of these commands back to this message thread

Perhaps with this information in front of us we can actually help you.

[uberlord1337]

thanks for your help but sadly even with disconnected drives the nas hangs at the same stage ......

[uberlord1337]

My System

Firmware: 4.1.0
Model: TS-439 pro
Network: Single Port Gigabit
Storage Setup: Encrypted Raid5 Volume
4 x 3TB HDDs WD Red

[pwilson]

My System

Firmware: 4.1.0
Model: TS-439 pro
Network: Single Port Gigabit
Storage Setup: Encrypted Raid5 Volume
4 x 3TB HDDs WD Red

I'm afraid if it won't even boot with all drives disconnected, then there is little the community can do for you. Please submit a ticket with the QNAP Helpdesk for further assistance.

[uberlord1337]

Too bad, thanks anyway.

Support didn't help much. Wants me to send it to RMA.
i found another thread where a user has the same symptoms and he solved it by changing the PSU.
I will try that now.

If anybody is interested here is the thread http://forum.qnap.com/viewtopic.php?f=1 ... 5&start=30

[uberlord1337]

Just to let you all know. I bought a new power supply - FSP-220-60LE

The system is booting fine now. I just have to adjust the cables now to get the harddisks running as well.

Happy again

[pwilson]

Just to let you all know. I bought a new power supply - FSP-220-60LE

The system is booting fine now. I just have to adjust the cables now to get the harddisks running as well.

Happy again

Glad to hear it worked out for you.