TS 410 wont update

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pdes
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Posts: 136
Joined: Fri Mar 02, 2012 7:10 am

TS 410 wont update

Post by pdes »

I have a TS 410 with Firmware 4.0.5. For ages I have been trying to update the server but it always fails during the installation process with the error: "failed to update" and "firmware file format error". This happens with either the automatic or manual process. Some (non-technical!!) advise please.

Thanks
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doktornotor
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Joined: Tue Apr 24, 2012 5:44 am

Re: TS 410 wont update

Post by doktornotor »

pdes wrote:Some (non-technical!!) advise please.
No offense, but this has been answered zillion times.

Either you are able to follow the Manually Updating Firmware procedure, or head straight to QNAP helpdesk.
I'm gone from this forum till QNAP stop wasting volunteers' time. Get help from QNAP helpdesk instead.
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Dear QNAP, kindly fire your clueless incompetent forum "admin" And while at it, don't forget the webmaster!
pdes
Know my way around
Posts: 136
Joined: Fri Mar 02, 2012 7:10 am

Re: TS 410 wont update

Post by pdes »

doktornotor wrote:
pdes wrote:Some (non-technical!!) advise please.
No offense, but this has been answered zillion times.

Either you are able to follow the Manually Updating Firmware procedure, or head straight to QNAP helpdesk.
None taken. I spent so long Googling, and looking at results from this forum but not seeing a specific answer that I decided to post. I'll go over to the help desk.

Thanks
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