ALL BACKUP LOST *(disk uninitialized)

Questions about SNMP, Power, System, Logs, disk, & RAID.
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erpan
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Posts: 83
Joined: Tue Jul 20, 2010 4:55 am

ALL BACKUP LOST *(disk uninitialized)

Post by erpan »

I inserted my backup disk inside a deltaco usb dock. Connected it to the front of the qnap and qnap repartitioned it , i even tried another disk and same thing happened. So how do i recover all my things? Before the qnap ts 253 went to service the other back up disk also was deleted but i thought maybe i put it inside the unit which i understand now i did not do.

The unit went for repair and for some months i did not have the energy to fix this but today i had and of course 2nd disk was deleted and partitioned. so now i have 2 disks that was destroyed sincei bought this new nas. Does it think this dock is an extension or what?
Last edited by erpan on Tue May 05, 2015 12:04 am, edited 1 time in total.
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schumaku
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Re: ALL BACKUP LOST

Post by schumaku »

Some more details would be nice. A fully scratch configured NAS, with HDD installed, and operational?
erpan wrote:I inserted my backup disk inside a deltaco usb dock. Connected it to the front of the qnap and qnap repartitioned it , i even tried another disk and same thing happened.
Very, very, very unlikely.

Google returns Deltaco as a Mexican style American restaurant.

What USB dock (make, model, chipset, ...) do we face here?

With the unit plugged, what shows

[~] # lsusb -v
...
[~] # mount
...
[~] # df
...
[~]# cat /proc/mdstat
...
P3R
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Re: ALL BACKUP LOST

Post by P3R »

schumaku wrote:Google returns Deltaco as a Mexican style American restaurant.
:D
Deltaco is a Swedish distributor with some (mostly cheap) equipment under their own brand.

@erpan, please respond with the information requested by schumaku.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!
erpan
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Re: ALL BACKUP LOST

Post by erpan »

Ok after the first stress moment with a bit of PANIC and after several email to qnap to no avail, i login to my qnap and notice it says uninitialized.

So luckily i still have my 259 pro, so i connect it back to my qnap 259 pro and then the disk is ready and visible in the external dock, so now I'm copying from nas to nas.

But i still wonder why the new 253pro is not able to read the disk in the external dock when 259 pro can do it .253 pro will see NTFS in that docking station, so i wonder is there some new hidden settings to make it work with EXT or is it a firmware problem, or is it meant to function like this now a days?



FW 4.1.3 2015/04/08
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pwilson
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Re: ALL BACKUP LOST

Post by pwilson »

erpan wrote:Ok after the first stress moment with a bit of PANIC and after several email to qnap to no avail, i login to my qnap and notice it says uninitialized.

So luckily i still have my 259 pro, so i connect it back to my qnap 259 pro and then the disk is ready and visible in the external dock, so now I'm copying from nas to nas.

But i still wonder why the new 253pro is not able to read the disk in the external dock when 259 pro can do it .253 pro will see NTFS in that docking station, so i wonder is there some new hidden settings to make it work with EXT or is it a firmware problem, or is it meant to function like this now a days?



FW 4.1.3 2015/04/08
We can't even attempt to answer these questions without the output previously requested by schumaku actually provided:
schumaku wrote:Some more details would be nice. A fully scratch configured NAS, with HDD installed, and operational?
What USB dock (make, model, chipset, ...) do we face here?

With the unit plugged, what shows

Code: Select all

lsusb -v
mount
df
cat /proc/mdstat
...
We can't help you without this troubleshooting output provided. :roll:

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
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erpan
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Re: ALL BACKUP LOST

Post by erpan »

So what you are saying basically is that this info is needed to know why i can't access an external EXT disk in my 253 pro when it works fine now in 259 pro?

Both 253 pro and 259 pro is up running and can login to them just fine.

Right now its backing up from 259 pro so can't connect it to 253 pro right now, but will be able to do that later when backup has finished.

With the unit plugged, what shows

[~] # lsusb -v
...
[~] # mount
...
[~] # df
...
[~]# cat /proc/mdstat
P3R
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Re: ALL BACKUP LOST

Post by P3R »

erpan wrote:So what you are saying basically is that this info is needed to know why i can't access an external EXT disk in my 253 pro when it works fine now in 259 pro?
Yes.

1. Since it should work on both NASes, troubleshooting is required to find out why it doesn't.
2. Assisting remotely and blind with troubleshooting requires the onsite person to provide the requested information to the remote person(s) actually doing the troubleshooting.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!
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pwilson
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Re: ALL BACKUP LOST

Post by pwilson »

erpan wrote:So what you are saying basically is that this info is needed to know why i can't access an external EXT disk in my 253 pro when it works fine now in 259 pro?

Both 253 pro and 259 pro is up running and can login to them just fine.

Right now its backing up from 259 pro so can't connect it to 253 pro right now, but will be able to do that later when backup has finished.

With the unit plugged, what shows

[~] # lsusb -v
...
[~] # mount
...
[~] # df
...
[~]# cat /proc/mdstat
Please access your NAS via SSH, login as "admin" and run:

Code: Select all

echo "NAS Model:      $(getsysinfo model)"
echo "Firmware:       $(getcfg system version) Build $(getcfg system 'Build Number')"
lsusb -v
mount
df
cat /proc/mdstat
#done
Please cut&paste the output of these commands back to this message thread. (Please do so for both of your NAS devices, with the external drive attached before doing so).

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
Forums: View My Profile - Search My Posts - View My Photo - View My Location - Top Community Posters
QNAP: Turbo NAS User Manual - QNAP Wiki - QNAP Tutorials - QNAP FAQs

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erpan
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Posts: 83
Joined: Tue Jul 20, 2010 4:55 am

Re: ALL BACKUP LOST

Post by erpan »

Hello

I'm now ssh into the qnap and its very long text is there any way to insert here in a way that its not taking up 1 full page?
erpan
Getting the hang of things
Posts: 83
Joined: Tue Jul 20, 2010 4:55 am

Re: ALL BACKUP LOST

Post by erpan »

Ok done.

Just be aware it works on 259 pro but says uninitialized in 253 pro. And ntfs works in 253 pro with that docking station.

DELTACO MAP-GD35U3

Code: Select all

Bus 001 Device 002: ID 1c05:2074  
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         2 TT per port
  bMaxPacketSize0        64
  idVendor           0x1c05 
  idProduct          0x2074 
  bcdDevice            0.01
  iManufacturer           2 QNAP System, Inc.
  iProduct                3 ASM1074
  iSerial                 1 000000000000
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           41
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      1 Single TT
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval              12
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      2 TT per port
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval              12
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             4
  wHubCharacteristic 0x00a9
    Per-port power switching
    Per-port overcurrent protection
    TT think time 16 FS bits
    Port indicators
  bPwrOn2PwrGood        1 * 2 milli seconds
  bHubContrCurrent    100 milli Ampere
  DeviceRemovable    0x00
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0100 power
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0100 power
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0001
  Self Powered

Bus 001 Device 003: ID 125f:601a A-DATA Technology Co., Ltd. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  idVendor           0x125f A-DATA Technology Co., Ltd.
  idProduct          0x601a 
  bcdDevice            1.00
  iManufacturer           1 ADATA
  iProduct                2 IUM01-512MFHS
  iSerial                 3 120678741426001000
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk (Zip)
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval             255
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval             255
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0000
  (Bus Powered)

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         1 Single TT
  bMaxPacketSize0        64
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0002 2.0 root hub
  bcdDevice            3.12
  iManufacturer           3 Linux 3.12.6 xhci_hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:03:00.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           25
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
Hub Descriptor:
  bLength               9
  bDescriptorType      41
  nNbrPorts             6
  wHubCharacteristic 0x000a
    No power switching (usb 1.0)
    Per-port overcurrent protection
    TT think time 8 FS bits
  bPwrOn2PwrGood       10 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  DeviceRemovable    0x7c
  PortPwrCtrlMask    0xff
 Hub Port Status:
   Port 1: 0000.0507 highspeed power suspend enable connect
   Port 2: 0000.0100 power
   Port 3: 0000.0100 power
   Port 4: 0000.0503 highspeed power enable connect
   Port 5: 0000.0100 power
   Port 6: 0000.0100 power
Device Status:     0x0001
  Self Powered

Bus 002 Device 002: ID 1c05:3074  
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1c05 
  idProduct          0x3074 
  bcdDevice            0.01
  iManufacturer           2 QNAP System, Inc.
  iProduct                3 ASM1074
  iSerial                 1 000000000000
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes           19
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Feedback
        wMaxPacketSize     0x0002  1x 2 bytes
        bInterval               8
        UNRECOGNIZED:  06 30 00 00 02 00
can't get hub descriptor: Broken pipe
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.10
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         0 Full speed (or root) hub
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x000d
  Self Powered
  Test Mode

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3 
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            3.12
  iManufacturer           3 Linux 3.12.6 xhci_hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:03:00.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        UNRECOGNIZED:  06 30 00 00 02 00
can't get hub descriptor: Broken pipe
Device Status:     0x0001
  Self Powered

Bus 002 Device 003: ID 067b:2773 Prolific Technology, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0         9
  idVendor           0x067b Prolific Technology, Inc.
  idProduct          0x2773 
  bcdDevice            1.00
  iManufacturer           1 Prolific Technology Inc.
  iProduct                2 ATAPI-6 Bridge Controller
  iSerial                 3 0123456090000000012
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           44
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower               24mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk (Zip)
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x84  EP 4 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 0 bytes
        bInterval               0
        UNRECOGNIZED:  06 30 0f 00 00 00
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 0 bytes
        bInterval               0
        UNRECOGNIZED:  06 30 0f 00 00 00
Device Status:     0x0001
  Self Powered
[~] # mount
none on /new_root type tmpfs (rw,mode=0755,size=200M)
/proc on /proc type proc (rw)
devpts on /dev/pts type devpts (rw)
sysfs on /sys type sysfs (rw)
tmpfs on /tmp type tmpfs (rw,size=64M)
tmpfs on /dev/shm type tmpfs (rw)
/dev/md9 on /mnt/HDA_ROOT type ext3 (rw,data=ordered)
/dev/mapper/cachedev1 on /share/CACHEDEV1_DATA type ext4 (rw,usrjquota=aquota.user,jqfmt=vfsv0,user_xattr,data=ordered,nodelalloc,noacl)
/dev/md13 on /mnt/ext type ext3 (rw,data=ordered)
/share/CACHEDEV1_DATA/Download/Hundraåringen som klev ut genom fönstret och försvann (Swedish) 2014/kbk-hundraaringen.ISO on /share/CACHEDEV1_DATA/kbk-hundraaringen type udf (ro,loop=/dev/loop0)
/tmp on /share/CACHEDEV1_DATA/.qpkg/HD_Station/tmp type none (rw,bind)
/mnt/HDA_ROOT/.config on /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/config type none (rw,bind)
/home/httpd/RSS/images on /share/CACHEDEV1_DATA/.qpkg/HD_Station/home/httpd/RSS/images type none (rw,bind)
/etc/init.d on /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/init.d type none (rw,bind)
/etc/rcS.d on /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcS.d type none (rw,bind)
/etc/rcK.d on /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcK.d type none (rw,bind)
/etc/default_config on /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/default_config type none (rw,bind)
/etc/platform.conf on /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/platform.conf type none (rw,bind)
/share/CACHEDEV1_DATA on /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA type none (rw,bind)
[~] # df
Filesystem                Size      Used Available Use% Mounted on
none                    200.0M    143.3M     56.7M  72% /
devtmpfs                945.9M      4.0k    945.9M   0% /dev
tmpfs                    64.0M      2.4M     61.6M   4% /tmp
tmpfs                   950.7M     32.0k    950.7M   0% /dev/shm
/dev/md9                509.5M    127.9M    381.6M  25% /mnt/HDA_ROOT
/dev/mapper/cachedev1     3.6T      2.0T      1.6T  56% /share/CACHEDEV1_DATA
/dev/md13               364.2M    285.9M     78.3M  78% /mnt/ext
/dev/loop0                4.4G      4.4G         0 100% /share/CACHEDEV1_DATA/kbk-hundraaringen
tmpfs                    64.0M      2.4M     61.6M   4% /share/CACHEDEV1_DATA/.qpkg/HD_Station/tmp
/dev/md9                509.5M    127.9M    381.6M  25% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/config
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/home/httpd/RSS/images
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/init.d
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcS.d
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcK.d
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/default_config
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/platform.conf
/dev/mapper/cachedev1     3.6T      2.0T      1.6T  56% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA
/dev/loop0                4.4G      4.4G         0 100% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/kbk-hundraaringen
tmpfs                    64.0M      2.4M     61.6M   4% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/tmp
/dev/md9                509.5M    127.9M    381.6M  25% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/config
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/home/httpd/RSS/images
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/init.d
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcS.d
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/rcK.d
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/default_config
none                    200.0M    143.3M     56.7M  72% /share/CACHEDEV1_DATA/.qpkg/HD_Station/share/CACHEDEV1_DATA/.qpkg/HD_Station/etc/platform.conf
none                    950.7M         0    950.7M   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/sys/fs/cgroup
udev                    945.9M      4.0k    945.9M   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/dev
tmpfs                   950.7M    452.0k    950.3M   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run
none                    950.7M         0    950.7M   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run/shm
none                    950.7M         0    950.7M   0% /share/CACHEDEV1_DATA/.qpkg/HD_Station/run/lock
[~] # cat /proc/mdstat
Personalities : [linear] [raid0] [raid1] [raid10] [raid6] [raid5] [raid4] [multipath] 
md1 : active raid1 sdb3[0] sda3[2]
      3897063616 blocks super 1.0 [2/2] [UU]
      
md256 : active raid1 sdb2[1] sda2[0]
      530112 blocks super 1.0 [2/2] [UU]
      bitmap: 0/1 pages [0KB], 65536KB chunk

md13 : active raid1 sdb4[0] sda4[24]
      458880 blocks super 1.0 [24/2] [UU______________________]
      bitmap: 1/1 pages [4KB], 65536KB chunk

md9 : active raid1 sdb1[0] sda1[24]
      530048 blocks super 1.0 [24/2] [UU______________________]
      bitmap: 1/1 pages [4KB], 65536KB chunk

unused devices: <none>
erpan
Getting the hang of things
Posts: 83
Joined: Tue Jul 20, 2010 4:55 am

Re: ALL BACKUP LOST *(disk uninitialized)

Post by erpan »

In 4 days i expected someone to have an answer, so i think I found the problem and that it might be a QNAP ISSUE regarding USB3.


UNRECOGNIZED: 06 30 00 00 02 00
can't get hub descriptor: Broken pipe

It also seem to affect HS-251 as its in his logs too.
http://forum.qnap.com/viewtopic.php?p=432071


http://www.linuxquestions.org/questions ... ce-873399/

How he solved it:
Hi All,

I thought I would post back to let you know the outcome of this. Turns out that USB 3.0 hub support wasn't merged into the Linux kernel until 2.6.39. Only the USB 2.0 part of the USB 3.0 hub will be working in kernels before that version. That was according to the Linux USB developer, Sarah Sharp. I updated the kernel to 2.6.39 and low and behold, it worked.

Just thought you'd like to know.

Thanks,
Equinn
User avatar
pwilson
Guru
Posts: 22533
Joined: Fri Mar 06, 2009 11:20 am
Location: Victoria, BC, Canada (UTC-08:00)

Re: ALL BACKUP LOST *(disk uninitialized)

Post by pwilson »

erpan wrote:In 4 days i expected someone to have an answer, so i think I found the problem and that it might be a QNAP ISSUE regarding USB3.


UNRECOGNIZED: 06 30 00 00 02 00
can't get hub descriptor: Broken pipe

It also seem to affect HS-251 as its in his logs too.
http://forum.qnap.com/viewtopic.php?p=432071


http://www.linuxquestions.org/questions ... ce-873399/

How he solved it:
Hi All,

I thought I would post back to let you know the outcome of this. Turns out that USB 3.0 hub support wasn't merged into the Linux kernel until 2.6.39. Only the USB 2.0 part of the USB 3.0 hub will be working in kernels before that version. That was according to the Linux USB developer, Sarah Sharp. I updated the kernel to 2.6.39 and low and behold, it worked.

Just thought you'd like to know.

Thanks,
Equinn
Thank-you for sharing. I learned something. I didn't think it would be a kernel issue, as my kernel is quite different than yours:

Code: Select all

uname -a
Linux NASTY2 3.4.6 #1 SMP Wed Apr 8 00:50:19 CST 2015 x86_64 GNU/Linux
Guess I we should have asked for "uname -a" output as well. Thanks for keeping me on my toes.

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
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erpan
Getting the hang of things
Posts: 83
Joined: Tue Jul 20, 2010 4:55 am

Re: ALL BACKUP LOST *(disk uninitialized)

Post by erpan »

3.12.6 #1 SMP Wed Apr 8 04:32:08 CST 2015 x86_64 unknown


Do you see similar to this in your logs with your different system?

UNRECOGNIZED: 06 30 00 00 02 00
can't get hub descriptor: Broken pipe
depen
Know my way around
Posts: 101
Joined: Thu Oct 15, 2015 11:50 pm
Location: Sweden

Re: ALL BACKUP LOST

Post by depen »

erpan wrote:DELTACO MAP-GD35U3
I'm in the market for a USB3 docking station that also is able to clone hdds. Do you know if the Deltaco device is working on QTS 4.2.0?
QNAP TS-251 with 2pcs Western Digital Red WD30EFRX 64MB 3TB in RAID1
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