4 TB USB drive

[jl-p]

Hi i bought a 4TB drive WD40EFRX
But my QNAP TS509 recognize the disk as 128 mb
How can i fix it to backup my nas

Kind regards

johan

[Gaudi]

Did you check prior to buying if your NAS supports the drive?
If I recall correctly the 509 does not support such big disks. And depending on the board revision it may not even support 3tb drives.

[jl-p]

according to other topics for example
http://forum.qnap.com/viewtopic.php?f=1 ... 71#p368758
i can use this type of drives when i put them in the bays.

But i want to use a same drive connected to an external port instead of the the bays

[Don]

If I remember correctly not all 509's will support drives over 2tb. Only later models will because they changed the motherboard.

[macaileacs]

In addition, the external enclosure itself might have such a limitation (I presume you talk about an external USB disk enclosure in which you put your WD?).

I have an old external USB/FireWire enclosure (ICYDOCK) for which the manual explicitly says that only disks up to 2 TB are supported.

[jl-p]

I hope someone of QNAP reads this so they can tell me which ts509's can use them and if it will be available in a future update.
and i connected him also with esata and then also only 128 mb
i have version 4.0.3

[Don]

Use the search feature and search the forum. There is at least one thread that describes how to tell what board you have. If you want an answer from QNAP you will need to open a ticket.

[jl-p]

I have the solution.
I contacted Western Digital because my windows machine didn't recognize it also as 1677 gb
So they let me write the complete disk with zeros with the windlg tool.
after that my nas recognized it as 3.6tb zo it is now formating.

thanks for the help from you

Johan