Can't access any published services

[tajkorat]

I have a QNAP 469 Pro. I had set it up and had been able to access it through web. Now I can't access it directly using i.p..
After trying to login through QNAP website I was able to access the Device but that's it. When I try to get into any published services I can't (using all recommended methods). I tried accessing my account details again I can't. I rebooted my QNAP device still can't access. I know I am using all details correct in terms of i.p. address, user name and passwords etc. Help me advice what is going wrong and where? and how to fix it.

[pwilson]

I have a QNAP 469 Pro. I had set it up and had been able to access it through web. Now I can't access it directly using i.p..
After trying to login through QNAP website I was able to access the Device but that's it. When I try to get into any published services I can't (using all recommended methods). I tried accessing my account details again I can't. I rebooted my QNAP device still can't access. I know I am using all details correct in terms of i.p. address, user name and passwords etc. Help me advice what is going wrong and where? and how to fix it.

Check the Port-Forwarding in your Router. Ensure that the ports are forwarded correctly. You didn't state which services you are trying to access, so I can't tell you the ports to check.