My QNAP 415P+ won't stop rebooting after updating firmware

[Petychka]

After updating my QNAP's firmware, it started to reboot itself (which sounds fair enough). It then politely asked me to "Please Wait...".

I've been waiting now for over an hour, too scared to touch it. I have taken my life in my hands and disconnected the external hard drive attached to it by a SEATA cable in case it was upsetting it but that hasn't helped.

So, the Status light is flashing green and red, the Link light is flickering yellow and the pretty blue screen is telling me its rebooting the system and asks me to remain patient.

What should I do (as in HELP!!!)

[pwilson]

After updating my QNAP's firmware, it started to reboot itself (which sounds fair enough). It then politely asked me to "Please Wait...".

I've been waiting now for over an hour, too scared to touch it. I have taken my life in my hands and disconnected the external hard drive attached to it by a SEATA cable in case it was upsetting it but that hasn't helped.

So, the Status light is flashing green and red, the Link light is flickering yellow and the pretty blue screen is telling me its rebooting the system and asks me to remain patient.

What should I do (as in HELP!!!)

To understand the LED Status please review: Check System Status (LED and Alarm Buzzer)

If you can access the Admin WebUI (http://NAS-IP:8080/), go to:

Admin WebUI > Disk Management > Volume Management


This should tell you what's going on with your Drives.

Also check: Admin WebUI > System Administration > System Logs > System Event Logs (tab)


Patrick.