Remote access to QNAP NAS doesn't work! Please help :-)

[storgaard]

Hi,

I hope somebody can help me setting up remote access for my QNAP NAS. I think I've none most of it correctly, but I still can't access the NAS from outside my home network. Here's the technical details:

My QNAP NAS Turbo TS-110 (Version 3.7.1 build 20120615) is connected with a LAN-cable to my Linksys router WRT54GL (firmware: v4.30.15). The router is connected to a connection-box from my ISP, which provides me with a dynamic WAN IP address 87.72.XX.XXX (however, it doesn't seem to change that often). Furthermore, the router has assigned a number of LAN IP addresses: 192.168.1.1 to the router itself and 192.168.1.104 to the QNAP NAS.

First of all, I created an account at www.dyndns.com for DDNS refeering to my WAN IP address (87.72.XX.XXX). I added the account information to the DDNS setup of the router as well as of the QNAP. Both devices reported that DDNS was successfully updated. In the QNAP Admin I've enabled SSL connection at port 443, set the Security Level at low (allow all connections). To make sure that my QNAP NAS is alwas assigned with the LAN IP 192.168.1.104 I set TCP/IP settings to a static IP address, instead of a dynamic automatically assigned via DHCP. I also entered primary and secondary DNS to 192.168.1.1. Unfortunately, the settings regarding TCP/IP and DNS failed the DDNS connection to www.dyndns.com, so I went back to using automatical TCP/IP and DNS (DHCP). It is not possible to assign a static LAN IP address in the Linksys admin according to the users' manual. However, it seems that the LAN IP of the QNAP NAS isn't changed that often (if ever).

In the router Admin I've enabled firewall protection, but disabled "Block anonymous internet requests" and "Filter Internet NAT Redicrection". In port range forwarding, I've entered the following ports: 8080 (admin), 873 (rsync), 8081 (SWS), 443 (SSL), 13131 (telnet), 20-22 (FTP, SSH), 1723 (PPTP) and 1194 (openVPN). All ports are forwarding to the NAS at 192.168.1.104. Last but not least, I've enabled Remote Management and HTTPS. UPnP is enabled, but QNAP NAS was not able to registrer any UPnP compatible routers on the network, thus Auto Router Configuration did not work.

When I enter my DDNS address in the internet browser (at home) I'm directed to the QNAP NAS menu (and login). But, it doesn't work from outside my home network. I've tried to enter the address with/without "http(s)://" and also tried to add ":8080", but no access can be established. What have I done wrong??

I hope somebody can help me

\Morten

[Don]

You have opened a lot of ports to the Internet. What kind of Internet access do you want? Only open the ports that you need and nothing else.

For admin access use https without the 8080 as https uses port 443. Does https access work from inside your LAN?

[storgaard]

I know, but I just tried to open those suggested by Auto Router Configuration. I haven't been able to figure out exactly which ports to open. I want to use it for remote replication toanother QNAP NAS (at my parents' house) and vice versa. When I enter my DDNS address from www.dyndns.com with "https://..." I'm forwarded to the login page of my router Admin - if I just enter the address with no "https://..." I'm forwarded to the QNAP NAS login.

[Don]

If you are getting the router admin page then your your router is set up for remote administration on 443.

[storgaard]

Apparently yes...but it doesn't solve my problem

[Don]

If you want to access the NAS via 443 from the Internet then you need to disable remote router admin or change the port the router is using for remote admin.

For remote replication all you need is 873 and 22 if you are going to encrypt the transmission.

[storgaard]

I don't want to access any admins actually. I would like to able to access the NAS from the internet to manually up- and download files and I would like to be able to do remote replication. But eventhough I've opened too many ports, I'm even not able to access the admin page of the NAS when using the DDNS address from outside my home network. That's why I assume some settings are wrong!?

[Don]

It has to be settings on your router and not the nas.