[FIXED] Hot swapping damaged disks

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[FIXED] Hot swapping damaged disks

Postby nomadewolf » Thu Jun 21, 2012 7:00 pm

Hi!

I have TS5069PRO-5T with 5 bays/disks in Raid 5.
A few days ago, disk 2 failed and the NAS got into read only mode.
I then bought a replacement disk, and installed it into the NAS. Except i installed into bay 3... realyzing my mistake, i removed the new disk and reinstalled the old one into it's bay.
I then proceeded to install the new disk into the correct bay (#2).

It's been over 24h and:
- All disks show green light.
- System LED blinks red light.
- Can't access the data from web interface... (even with one bad disk, i could before replacing...)


I think that since when we install a new drive into the NAS it's auto formated and partioned, when i installed the new disk into bay #3 by mistake, that was done. And then when i installed it into bay #2, the NAS thought it was already one of its disks so it didnt touch it.


Any thoughts on how to get my NAS to rebuild disk 2?
Last edited by nomadewolf on Mon Jul 02, 2012 4:59 pm, edited 1 time in total.
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Re: Hot swapping damaged disks

Postby Don » Thu Jun 21, 2012 9:35 pm

Remove the replacement drive and remove all partitions using another system and then reinsert into the NAS.
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Unofficial QNAP How-To Guide: http://forum.qnap.com/viewtopic.php?f=11&t=10622
How-To increase raid rebuild speed: http://forum.qnap.com/viewtopic.php?f=11&t=10268
How-To install dnsmasq: http://forum.qnap.com/viewtopic.php?f=90&t=26395

NAS: TS-509 F/W 3.6.1.0302 | TS-419P+ F/W 3.8.2.0301 | TS-639 F/W 3.6.1.0302 | TS-669 F/W 3.8.2.0301
QPKG: ipkg, LMS 7.7.1, PhpGedView, phpMyAdmin, WordPress, Xdove 1.3
IPKG: atop, busybox, dnsmasq, flac, htop, lame, less, libid3tag, lsof, man, man-pages, unzip, wakelan
OTHER: crontab, phpXmail, SpeedTest
N/W: Asus RT-N16 router w/dd-wrt | SMC gigagit switch
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Re: Hot swapping damaged disks

Postby nomadewolf » Thu Jun 21, 2012 11:00 pm

Thanks for the reply.

I did what u said.
From what i could determine, there should aapear some text saying that the disk is being rebuild. But it doesn't...

I have uploaded an image showing what i get.
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Re: Hot swapping damaged disks

Postby Don » Fri Jun 22, 2012 12:08 am

What does the status say under Raid Management? Have you tried the Recover button?

This function can recover failed RAID disk volume from "Inactive" status to the normal state (RAID 1, 5 and 6 will be recovered to the degrade mode, RAID 0 and JBOD will be recovered to the normal state). Before recovering the failed disk volume, please confirm that all hard disks of the disk volume are properly seated in the NAS drive bay. Once recovery is completed, back up your disk data immediately in case the disk volume fails again.
Note: Not all inactive RAID disk volumes can be recovered.
Search (upper right hand corner) before posting.

Unofficial QNAP How-To Guide: http://forum.qnap.com/viewtopic.php?f=11&t=10622
How-To increase raid rebuild speed: http://forum.qnap.com/viewtopic.php?f=11&t=10268
How-To install dnsmasq: http://forum.qnap.com/viewtopic.php?f=90&t=26395

NAS: TS-509 F/W 3.6.1.0302 | TS-419P+ F/W 3.8.2.0301 | TS-639 F/W 3.6.1.0302 | TS-669 F/W 3.8.2.0301
QPKG: ipkg, LMS 7.7.1, PhpGedView, phpMyAdmin, WordPress, Xdove 1.3
IPKG: atop, busybox, dnsmasq, flac, htop, lame, less, libid3tag, lsof, man, man-pages, unzip, wakelan
OTHER: crontab, phpXmail, SpeedTest
N/W: Asus RT-N16 router w/dd-wrt | SMC gigagit switch
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Re: Hot swapping damaged disks

Postby nomadewolf » Fri Jun 22, 2012 12:15 am

I was afraid to do the recover cause i didn't knew if it was a good idea.
But i'll give it a try and post back when i have the results.
nomadewolf
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Re: Hot swapping damaged disks

Postby nomadewolf » Fri Jun 22, 2012 1:13 am

I did what u said, but now i get this message: Please insert a drive of larger capacity and wait for the drive status to become Ready before executing this operation.

My guess:
- Remove and delete partitions on the replacement drive and repeat the procedure

[EDIT] Also, now i'm able to browse my data again via Web FTP, so that means all data is intact :D :D :D
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nomadewolf
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Re: Hot swapping damaged disks

Postby Don » Fri Jun 22, 2012 2:02 am

My guess:
- Remove and delete partitions on the replacement drive and repeat the procedure

Agreed.
Search (upper right hand corner) before posting.

Unofficial QNAP How-To Guide: http://forum.qnap.com/viewtopic.php?f=11&t=10622
How-To increase raid rebuild speed: http://forum.qnap.com/viewtopic.php?f=11&t=10268
How-To install dnsmasq: http://forum.qnap.com/viewtopic.php?f=90&t=26395

NAS: TS-509 F/W 3.6.1.0302 | TS-419P+ F/W 3.8.2.0301 | TS-639 F/W 3.6.1.0302 | TS-669 F/W 3.8.2.0301
QPKG: ipkg, LMS 7.7.1, PhpGedView, phpMyAdmin, WordPress, Xdove 1.3
IPKG: atop, busybox, dnsmasq, flac, htop, lame, less, libid3tag, lsof, man, man-pages, unzip, wakelan
OTHER: crontab, phpXmail, SpeedTest
N/W: Asus RT-N16 router w/dd-wrt | SMC gigagit switch
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Don
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Re: Hot swapping damaged disks

Postby nomadewolf » Fri Jun 22, 2012 4:37 pm

Seems to be working.
I will post back the results when it's done.
Thankyou very much :D :D :D


[EDIT] By early calculations, this should take 5,5h. I'll post the results when it's done. And (hopefully) mark the post as fixed.
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nomadewolf
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Re: Hot swapping damaged disks

Postby nomadewolf » Thu Jun 28, 2012 5:52 pm

I have only one problem now.
Still not able to access data by network directly by typing \\ip_adress
I have another QNAP which is working without a glich.

I have tried rebooting, updating firmware... nothing seems to work...
nomadewolf
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Posts: 10
Joined: Thu Jun 21, 2012 6:27 pm
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Re: Hot swapping damaged disks

Postby Don » Thu Jun 28, 2012 6:12 pm

Accessing data from where and by how?
Search (upper right hand corner) before posting.

Unofficial QNAP How-To Guide: http://forum.qnap.com/viewtopic.php?f=11&t=10622
How-To increase raid rebuild speed: http://forum.qnap.com/viewtopic.php?f=11&t=10268
How-To install dnsmasq: http://forum.qnap.com/viewtopic.php?f=90&t=26395

NAS: TS-509 F/W 3.6.1.0302 | TS-419P+ F/W 3.8.2.0301 | TS-639 F/W 3.6.1.0302 | TS-669 F/W 3.8.2.0301
QPKG: ipkg, LMS 7.7.1, PhpGedView, phpMyAdmin, WordPress, Xdove 1.3
IPKG: atop, busybox, dnsmasq, flac, htop, lame, less, libid3tag, lsof, man, man-pages, unzip, wakelan
OTHER: crontab, phpXmail, SpeedTest
N/W: Asus RT-N16 router w/dd-wrt | SMC gigagit switch
User avatar
Don
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Posts: 5587
Joined: Thu Jan 03, 2008 4:56 am
Location: Long Island, New York
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Re: Hot swapping damaged disks

Postby nomadewolf » Thu Jun 28, 2012 6:16 pm

Accessing from Windows 7, by Explorer.
If i use the web filemanager from qnap, it works
nomadewolf
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Posts: 10
Joined: Thu Jun 21, 2012 6:27 pm
NAS Model: TS-439U-SP/-RP

Re: Hot swapping damaged disks

Postby Don » Thu Jun 28, 2012 7:13 pm

Do you have Microsoft networking turned on?
Search (upper right hand corner) before posting.

Unofficial QNAP How-To Guide: http://forum.qnap.com/viewtopic.php?f=11&t=10622
How-To increase raid rebuild speed: http://forum.qnap.com/viewtopic.php?f=11&t=10268
How-To install dnsmasq: http://forum.qnap.com/viewtopic.php?f=90&t=26395

NAS: TS-509 F/W 3.6.1.0302 | TS-419P+ F/W 3.8.2.0301 | TS-639 F/W 3.6.1.0302 | TS-669 F/W 3.8.2.0301
QPKG: ipkg, LMS 7.7.1, PhpGedView, phpMyAdmin, WordPress, Xdove 1.3
IPKG: atop, busybox, dnsmasq, flac, htop, lame, less, libid3tag, lsof, man, man-pages, unzip, wakelan
OTHER: crontab, phpXmail, SpeedTest
N/W: Asus RT-N16 router w/dd-wrt | SMC gigagit switch
User avatar
Don
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Posts: 5587
Joined: Thu Jan 03, 2008 4:56 am
Location: Long Island, New York
NAS Model: TS-509 Pro

Re: Hot swapping damaged disks

Postby nomadewolf » Thu Jun 28, 2012 7:27 pm

Don wrote:Do you have Microsoft networking turned on?


I do.
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nomadewolf
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NAS Model: TS-439U-SP/-RP

Re: Hot swapping damaged disks

Postby nomadewolf » Mon Jul 02, 2012 4:58 pm

Closed the thread, as it is in fact fixed. And posted the new problem on correct forum.

http://forum.qnap.com/viewtopic.php?f=185&t=60836&p=274366#p274366
nomadewolf
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NAS Model: TS-439U-SP/-RP


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