Shutdown/resuming problems & no HD standby

Discussion about hard drive spin down (standby) feature of NAS.
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in3vrr
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Shutdown/resuming problems & no HD standby

Post by in3vrr »

ShutDown & Resuming
I planned shutdown of the NAS at 01:00 am and resuming at 09:00 am but the NAS restart before the 09:00 am
Some times after about 2 hours from the shutdown, other after 3 hours......the duration is variable....
In the event log I read "System was shut down on 'day mounth dd hh.mm.ss' CEST 2014" and after "System started"

I have No UPS ! APP enabled: CloudLink, Music Station, Photo Station, Video Station, DropBox, Malware Remover
WOL enabled on the NAS and on Router Fritz!Box 3390 (enabled uPnP and WiFi).
In the night the router stay on (always with WiFi), as well as 2 SmartPhone.
The Smartphones have not yet send data to the NAS and no Internet users are active.
How can I fix it?
Other tests of 28 October:
With WOL disabled in the NAS, the NAS comes on exactly at 09:00 am
Disabling WOL only on the router and not on the NAS does not change anything (the NAS is turned on before 9)
Any suggestions?
It 'a firmware bug?

Hardware - HD Standby
I enabled the standby disks (RAID 1) for every 20 minutes of inactivity but the discs should never be on standby.
The HDD1 and HDD2 LEDs turned on/off at least every 20-30 seconds
I have to do some other configuration?

Thanks for any help
Regards
Bob - Northern Italy
-------------------------
QNAP TS-269 Pro; Ram: 3GB; Firmware: 4.1.1 build 1003; HD: 2xWD30EFRX Raid 1 (Red).
Fritz!Box3390
Last edited by in3vrr on Tue Oct 28, 2014 5:15 pm, edited 1 time in total.
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pwilson
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Location: Victoria, BC, Canada (UTC-08:00)

Re: Shutdown/resuming problems & no HD standby

Post by pwilson »

in3vrr wrote:ShutDown & Resuming
I planned shutdown of the NAS at 01:00 am and resuming at 09:00 am but the NAS restart before the 09:00 am
Some times after about 2 hours from the shutdown, other after 3 hours......the duration is variable....
In the event log I read "System was shut down on 'day mounth dd hh.mm.ss' CEST 2014" and after "System started"

I have No UPS ! APP enabled: CloudLink, Music Station, Photo Station, Video Station, DropBox, Malware Remover
WOL enabled on the NAS and on Router Fritz!Box 3390 (enabled uPnP and WiFi).
In the night the router stay on (always with WiFi), as well as 2 SmartPhone.
The Smartphones have not yet send data to the NAS and no Internet users are active.
How can I fix it?

Hardware - HD Standby
I enabled the standby disks (RAID 1) for every 20 minutes of inactivity but the discs should never be on standby.
The HDD1 and HDD2 LEDs turned on/off at least every 20-30 seconds
I have to do some other configuration?

Thanks for any help
Regards
Bob - Northern Italy
-------------------------
QNAP TS-269 Pro; Ram: 3GB; Firmware: 4.1.1 build 1003; HD: 2xWD30EFRX Raid 1 (Red).
Fritz!Box3390
Please review QNAPedia article: Find out which process prevents the hard drives from spindown

Please provide the output of: blkdevMonitor.sh when run on your NAS. Please provide all 100 iterations. (Due to message size restrictions in the Forum, you will probably need to post the output to "Pastebin.com", and then provide the URL to access it.

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
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in3vrr
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Re: Shutdown/resuming problems & no HD standby

Post by in3vrr »

pwilson wrote: Please review QNAPedia article: Find out which process prevents the hard drives from spindown

Please provide the output of: blkdevMonitor.sh when run on your NAS. Please provide all 100 iterations. (Due to message size restrictions in the Forum, you will probably need to post the output to "Pastebin.com", and then provide the URL to access it.
Patrick, thanks for the reply and instructions.
The result is this: http://pastebin.com/eBmv0hhA
Can you tell me what process does not allow the two HD (raid 1) going into standby?
Thanks
Regards
Bob
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pwilson
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Re: Shutdown/resuming problems & no HD standby

Post by pwilson »

in3vrr wrote:
pwilson wrote: Please review QNAPedia article: Find out which process prevents the hard drives from spindown

Please provide the output of: blkdevMonitor.sh when run on your NAS. Please provide all 100 iterations. (Due to message size restrictions in the Forum, you will probably need to post the output to "Pastebin.com", and then provide the URL to access it.
Patrick, thanks for the reply and instructions.
The result is this: http://pastebin.com/eBmv0hhA
Can you tell me what process does not allow the two HD (raid 1) going into standby?
Thanks
Regards
Bob
Not based on the data you provided. It only shows 1 iteration.

Patrick M. Wilson
Victoria, BC Canada
QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8.1TB Storage Pool FW: QTS 4.2.0 Build 20151023 - Kali Linux v1.06 (64bit)
Forums: View My Profile - Search My Posts - View My Photo - View My Location - Top Community Posters
QNAP: Turbo NAS User Manual - QNAP Wiki - QNAP Tutorials - QNAP FAQs

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in3vrr
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Re: Shutdown/resuming problems & no HD standby

Post by in3vrr »

Patrick,
I have divided the results into three files due to limitations Pastebin
I hope that's okay

Monitor1 0/40 test: http://pastebin.com/Mgrn5Wvf
Monitor2 41/79 test: http://pastebin.com/fCut3kda
Monitor3 80/100 test: http://pastebin.com/dfeP7MPB

Thanks
Regards
Bob

October 28
Is there any expert who is able to analyze the output of blkdevMonitor and suggest me a solution to the problem HDD spin down?
....and also for the problem shutdown / resuming.....
Thanks
Bob
-------------------------
Bob - in3vrr
QNAP TS-269 Pro: Ram: 3GB; Firmware: 4.2.0 build 20160119; HD: 2xWD30EFRX Raid 1 (Red); Fritz!Box 7490 and 3390.
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schumaku
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Re: Shutdown/resuming problems & no HD standby

Post by schumaku »

Do you need the Qsync versioning?

73, -Kurt.
in3vrr
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Re: Shutdown/resuming problems & no HD standby

Post by in3vrr »

schumaku wrote:Do you need the Qsync versioning?

73, -Kurt.
73 schumaku,
Qsync is enabled (just me as a user), but I've never used.
The "version control" is enabled (even the one in my folder).
This is the reason for the failure of the HDD standby ?
Now I try to disable it.....
73 Bob
-------------------------
Bob - in3vrr
QNAP TS-269 Pro: Ram: 3GB; Firmware: 4.2.0 build 20160119; HD: 2xWD30EFRX Raid 1 (Red); Fritz!Box 7490 and 3390.
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schumaku
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Re: Shutdown/resuming problems & no HD standby

Post by schumaku »

Si, this is what the versiond is supposed to do.
in3vrr
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Re: Shutdown/resuming problems & no HD standby

Post by in3vrr »

schumaku wrote:Si, this is what the versiond is supposed to do.
Vielen Dank!
The "nice" thing is that the Qnap Support did not tell me anything!
I ask you a favor: I would like to use SSH but could not find enough documentation to learn .... can you tell me what books may buy, or what websites to visit, where can I find a complete list of commands and their meanings applied to Qnap Nas (in particular for my TS-269 Pro, if there are different commands).
Just learn Linux? Which one? Ubuntu ?
Thanks
Bob
-------------------------
Bob - in3vrr
QNAP TS-269 Pro: Ram: 3GB; Firmware: 4.2.0 build 20160119; HD: 2xWD30EFRX Raid 1 (Red); Fritz!Box 7490 and 3390.
in3vrr
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Posts: 19
Joined: Thu Jun 26, 2014 7:22 pm

Re: Shutdown/resuming problems & no HD standby

Post by in3vrr »

schumaku wrote:Si, this is what the versiond is supposed to do.
Hi schumaku,
a few days ago I tried to isolate the NAS unplugging the LAN cable. HDDs were not, however, on standby ....
After 15-20 seconds I always saw the HDD LED flashing ..... looked like a polling ...
These things I had also written to the Qnap support !!
Today I disabled NAS Qsync and have isolated the NAS unplugging the LAN cable, and now I saw the HDD go to standby !!!!!!
As you said, the problem was Qsync !!!!!! Thanks !!!
There are too many bugs in the firmware .... even trivial.........
Few weeks ago I reported to Qnap support a problem with vertical scroll to Photo Station with Chrome and Notebook HD 1920x1200 pixels; After a long time (too long) the Test Team has recognized the problem ....

Thanks again
Bob
-------------------------
Bob - in3vrr
QNAP TS-269 Pro: Ram: 3GB; Firmware: 4.2.0 build 20160119; HD: 2xWD30EFRX Raid 1 (Red); Fritz!Box 7490 and 3390.
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