[Mirror Disk Volume: Drive 1 2] The file system is not clean

Questions about SNMP, Power, System, Logs, disk, & RAID.

[Mirror Disk Volume: Drive 1 2] The file system is not clean

Postby chris2922 » Wed May 19, 2010 2:53 pm

In "System Administration \ System Logs" I have the following error:

[Mirror Disk Volume: Drive 1 2] The file system is not cleaned. It is suggested that you to run "check disk"

I have run the Test tools in "Disk Management \ Volume Management" and in "Disk Management \ HDD SMART".
Both tests complete and the status is "GOOD".

I then restart the NAS and get the same error in the log:
[Mirror Disk Volume: Drive 1 2] The file system is not cleaned. It is suggested that you to run "check disk".

This seems to stop my Windows PC accessing the NAS. I usually use "START > Run" and enter the Server Name\Share Name, but this no longer works.

What has happened? How do i fix it?
chris2922
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby QNAPTony » Wed May 19, 2010 3:47 pm

Hi chris2922,

In Disk Management>Volume Management>Current Disk Volume Configuration : Logical Volumes, click 'CHECK NOW' button.


Regards,
Tony
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby chris2922 » Thu May 20, 2010 4:26 am

I have done the check - it slowly counted up to 100% and now says:

Volume
Mirroring Disk Volume: Drive 1 2
Total Size
915.82 GB
Free Size
42.60 GB
Status
Ready

The SYSTEM LOG says:

2010-05-19 21:40:27 System 127.0.0.1 localhost [Mirror Disk Volume: Drive 1 2] Examination completed.
2010-05-19 21:12:39 System 127.0.0.1 localhost [Mirror Disk Volume: Drive 1 2] Start examination.

I have not restarted the NAS. What should i do to confirm this has fixed the file system error?
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby QNAPTony » Thu May 20, 2010 9:00 am

Hi chris2922,

You can run complete SMART SCAN and Bad Blocks Scan again.


Regards,
Tony
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby chris2922 » Mon May 24, 2010 7:05 pm

The Scans and Tests have not fixed my problem.

I noticed my Download Station had stopped downloading this morning so i checked the System Logs.

/share/Qdownload is not ready for Download Station.
[Mirror Disk Volume: Drive 1 2] The file system is not cleaned. It is suggested that you to run "check disk".


In addition to this problem, i cannot access my QNAP using (Windows) START > RUN > [name of nas]\[share name].

I have run the tests again and the System Log says this:

HDD SMART: HDD 1 Quick Test started.
HDD SMART: HDD 1 Quick Test result: Completed without error.

[Mirror Disk Volume: Drive 1 2] Start examination.
[Mirror Disk Volume: Drive 1 2] Examination completed.


I have then gone to Power Management and RESTART.

The System Log now says this:

System was shut down on Mon May 24 12:19:39 BST 2010.
System started.


The Download Station has now started again, and i can access the NAS through 'START > RUN'.

Why does this keep happening? I cannot keep running checks on it all the time.
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby chris2922 » Tue May 25, 2010 5:51 am

Less than 1 day later, it has failed again.

The NAS dissappeared from my network (other computers could not find it anymore) and the Download Station stopped downloading half way through a job.

The system log showed nothing after the "System started" entry from this mornings reboot. It had stopped logging infomation. As usual though, i was able to access the Web front end.

I did another reboot and the system log said this:

1)System was shut down on Mon May 24 22:58:33 BST 2010.
2)System started.
3)[Mirror Disk Volume: Drive 1 2] Recovering journal.
4)[Mirror Disk Volume: Drive 1 2] The file system is not cleaned. It is suggested that you to run check disk".

So now i will have to run the Check tool to fix the file system - but then in another few hours it will fail again!

I cannot be around to patch this NAS back up every time it falls down. I need to know how to fix the underlying issue. Can someone help please?
chris2922
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby QNAPTony » Tue May 25, 2010 12:11 pm

Hi chris2922,

Look like the hard drive issue, do you run "Bad Blocks Scan" in each drives before?, you can click 'SCAN Now' on Disk>Volume management page.
The syslog message will show '[Drive 1] Start scanning bad blocks.'


Regards,
Tony
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby chris2922 » Tue May 25, 2010 3:32 pm

Thank you for your help so far Tony.

From the System Log it appears the problem is:

/share/Qdownload is not ready for Download Station.

I do not know how to resolve this though.
I have dissabled the Download Station in 'Applications \ Download Station'.

All the checks and scan complete and no problems or Bad Blocks are reported in the System Log.

I have restarted the Server and enabled Download Station again.

No errors in the System Log yet, and the NAS seems to be behaving normally. This has happened before though, so i will check later and see what the Log says.

The discs are both identical SAMSUNG HD103UJ 1AA0 1 TB. Replacing them would be very costly - plus i have nowhere to backup that much data to. How am i going to resolve this problem?
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby graf » Tue Jul 05, 2011 4:53 pm

Has this problem been fixed ?
I have the same issue. I am doing a check disk now.
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Re: [Mirror Disk Volume: Drive 1 2] The file system is not c

Postby graf » Tue Jul 05, 2011 5:41 pm

I can rename any file no problem . I ran a disk check and it is all ok.
I can remove the files via telnet. this is driving me crazy.
I think I will just format the drives again

UPDATE I CAN delete file via web file manager. hmmmm
i will try another pc, same issue.
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