Quick Setup Completes But NAS Is Not Configured

[jam3ohio]

Had issues with the latest 3.6 update; my NAS had to be completely wiped, including manually updating the firmware and manually wiping the four drives I had in RAID5. Now, trying to complete the Quick Setup, the NAS tells me that Quick Setup has completed, but when i click the link to go to the Web Admin page, Quick Setup restarts.

Any suggestions? At this point, I think I am looking at pulling the drives again, updating the firmware manually using SSH, wiping the drives clean, and then running Quick Setup again to get the NAS back up.

I'm running a TS 459 Pro +.

Thanks,

Jim

[jam3ohio]

12 - 1.jpg

Here is the monitor output when the install process hangs. I am a real noob when it comes to Linux; can anyone interpret this output? Is this showing the issue with my disk initialization?

Thanks,

Jim

[jam3ohio]

OK update for anyone interested...I was using the Seagate green drives. The unit really does not like those at all, so I loaded a 2.5" Toshiba laptop drive that I had that I know is good (MK1655GSX) and reinstalled as a single disk install.

The Quick Setup completes now, but clicking on the Admin page restarts the Quick Setup and apparently none of the installation changes are applied to the server. Firmware updates from the Finder fails at 22% each time. No joy on a known good drive.

Getting ready to pull this out of production and retire it...anyone with suggestions on how I can troubleshoot this really malfuntioning unit?

Jim

[schumaku]

The install on a new disk should be a no-brainer. Give a try to remove all existing partitions from the temporary drive, ensure there is just one network connection in place during the initial configuration.

[jam3ohio]

Sweet. Thanks for the response. I ordered four of the Seagate ST2000DM001 Barracuda 7200RPM 2 TB SATA 6 GB/s NCQ 64 MB Cache drives, which are on the compatibility list, and I'll redo the recovery with new good drives and advise my experience.

Jim

[jam3ohio]

The install on a new disk should be a no-brainer. Give a try to remove all existing partitions from the temporary drive, ensure there is just one network connection in place during the initial configuration.

I replaced all four discs with new drives, reinstalled the firmware from the web interface, no joy. The install process completes, clicking on the link to take me to the web interface restarts the quick install process. No settings are saved. Clean drives right out of the box, listed on the compatibility list. Install fails to complete even thought the web page tells me that it succeeded.

There is no Public share on the NAS. It appears that the firmware upgrade completely hosed the system. No shares were created.

The manual update process fails as uploading the image zip file fails. The NAS will not hold the connection long enough to transfer a file; it fails after transferring 9%.

Next step is a factory reset.

I can't believe that a simple firmware upgrade has completely hosed the NAS...I wonder if these guys ever test in real world settings?