I bought a TS-212 last week and yesterday it perform a firmware update to 3.7 (by live update):
i left home while it was downloading the .img file, when i came back a notification ask for reboot, i selected OK and then my nas (after rebooting) doesn't work any more…
All the led are ok (status: green; Hd1,Hd2: green; Lan: orange) but the nas seems not to be connected to the LAN; QFinder doesn't find it (i tried from different pc/mac), my computers don't see it and form the router manager (netgear) it not appear among attached devices list.
Then I tried different solutions, without any positive result:
-assign an IP address to the MAC address of the nas
-sharing wifi connection to ethernet using my mac and connect the nas directly to my computer.
Now I'm thinking about trying the firmware recovery, but after it i have to format my hard drives, or i'll find all my files as i left them?
If the nas need to format the hard drives, what could be a solution for recovery my data before? I could use mac, windows and ubuntu.