Thank you for your comments on the download function of QNAP NAS products. We'd like to let you know we're determined to strengthen and improve our download function. To do this, our developers will continue to work on the enhancements and bug fixing. We'd also need your help by sharing the BT torrent files, and HTTP or FTP links with us if you have the following problems with downloading:
1. The download process is too slow
2. The download task is not running
3. The file is abnormal, e.g. can't be opened, after download completes
Please kindly e-mail the HTTP/ FTP links or the torrents to us at email@example.com
. Please also describe clearly about the problems you had with the download links or torrents, and the information in Help us serve you better
Please read the following before sending the links or torrents:
- The e-mail firstname.lastname@example.org
is only for collecting download links and torrents which are found abnormal when working with QNAP Download Station.
- Any irrelevant mails or files sent the account will be ignored.
is NOT an official support e-mail address of QNAP.
- QNAP will NOT reply to any users via the above e-mail.
- If you have any technical support inquiries, please use the Online Support Form
or e-mail to email@example.com
Thank you for your help.