Can't access TS-451 Explorer or Web

Discussion on setting up QNAP NAS products.
jambos
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Can't access TS-451 Explorer or Web

Postby jambos » Fri Feb 17, 2017 6:25 pm

Hi,

Sorry if this is in the wrong section, mods please move if so.

Have been on vacation for 2 months and have come back to my Qnap being unaccessable. Through explorer/network folder i just get the "Windows cannot access \\[nasname]" error message.

Trying the ip address (192.168.0.2) in the browser just gives me a "This site can't be reached (192.168.0.2 refused to connect)" error.

I have installed QFinder and it has detected the NAS but with no access.

Image

I have windows 10 installed recently too but not sure if that has anything to do with it. Any help much appreciated.

Thanks,
Dean

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CylonCenturion
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Location: Netherlands / GDP Area

Re: Can't access TS-451 Explorer or Web

Postby CylonCenturion » Fri Feb 17, 2017 7:05 pm

jambos wrote:Hi,

Sorry if this is in the wrong section, mods please move if so.

Have been on vacation for 2 months and have come back to my Qnap being unaccessable. Through explorer/network folder i just get the "Windows cannot access \\[nasname]" error message.

Trying the ip address (192.168.0.2) in the browser just gives me a "This site can't be reached (192.168.0.2 refused to connect)" error.

I have installed QFinder and it has detected the NAS but with no access.

Image

I have windows 10 installed recently too but not sure if that has anything to do with it. Any help much appreciated.

Thanks,
Dean


You need to answer this.
Screenshots are welcome as well.
Qnap Online Manual
Kodi 17.3 from Father_mande

backup:
from TS-253 8Gb Pro to a USB Dockingstation and to a TS-220

HW config:
TS-253 8Gb Pro 2x 4Tb 1 volume WD-RED FW 4.3.3.0238
TS-220 2x 3 Tb RAID1 WD-RED FW 4.3.3.0238

Dell LapTop I3 1Tb WD-Red
OS: Windows 10 Home 64Bit
Browser: Google Chrome

jambos
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Posts: 8
Joined: Sat Feb 27, 2016 5:18 pm

Re: Can't access TS-451 Explorer or Web

Postby jambos » Fri Feb 17, 2017 7:20 pm

1. O/S: Win10 Pro 64Bit
2. Qnap TS-451
3. 4.2.0 (20160130)
4. Connected directly to router/modem

6. I have 3x WD 6TB (wdc wd60efrx-68mymn1) HDD Connected. Its formatted in RAID but can't remember which number.

Image

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CylonCenturion
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Posts: 1706
Joined: Sun Feb 22, 2015 11:29 pm
Location: Netherlands / GDP Area

Re: Can't access TS-451 Explorer or Web

Postby CylonCenturion » Sun Feb 19, 2017 7:37 pm

jambos wrote:1. O/S: Win10 Pro 64Bit
2. Qnap TS-451
3. 4.2.0 (20160130)
4. Connected directly to router/modem

6. I have 3x WD 6TB (wdc wd60efrx-68mymn1) HDD Connected. Its formatted in RAID but can't remember which number.

Image


can you reboot the modem/router?
Qnap Online Manual
Kodi 17.3 from Father_mande

backup:
from TS-253 8Gb Pro to a USB Dockingstation and to a TS-220

HW config:
TS-253 8Gb Pro 2x 4Tb 1 volume WD-RED FW 4.3.3.0238
TS-220 2x 3 Tb RAID1 WD-RED FW 4.3.3.0238

Dell LapTop I3 1Tb WD-Red
OS: Windows 10 Home 64Bit
Browser: Google Chrome

jambos
New here
Posts: 8
Joined: Sat Feb 27, 2016 5:18 pm

Re: Can't access TS-451 Explorer or Web

Postby jambos » Sun Feb 19, 2017 8:56 pm

CylonCenturion wrote:
jambos wrote:1. O/S: Win10 Pro 64Bit
2. Qnap TS-451
3. 4.2.0 (20160130)
4. Connected directly to router/modem

6. I have 3x WD 6TB (wdc wd60efrx-68mymn1) HDD Connected. Its formatted in RAID but can't remember which number.

Image


can you reboot the modem/router?


I have logged into the modem and done a reboot yes, but no difference.

jambos
New here
Posts: 8
Joined: Sat Feb 27, 2016 5:18 pm

Re: Can't access TS-451 Explorer or Web

Postby jambos » Wed Feb 22, 2017 11:26 pm

Anybody have any ideas? I have reset the router and also reset the qnap, still can't access the settings through Qfinder by using username and password admin admin, qfinder finds the nas but doesnt list any direct link IP.

jambos
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Posts: 8
Joined: Sat Feb 27, 2016 5:18 pm

Re: Can't access TS-451 Explorer or Web

Postby jambos » Thu Feb 23, 2017 4:12 pm

Few other things, i connected the NAS to a different computer directly by ethernet and still can't access the filesystem, when i then do a troubleshoot it gives problem found "The remote device or resource won't accept the connection"

Also, when i turn the NAS on i get a beep straight away, then about 3 mins later another beep.


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