BitDefender 2019 and QNAP web interface

Discussion on setting up QNAP NAS products.
bouralex
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BitDefender 2019 and QNAP web interface

Postby bouralex » Sat Sep 22, 2018 1:18 am

Hi,

Just an FYI for those that run BitDefender and a QNAP NAS. I recently was trying to log into the web interface of my two NASes, but came up with a login credentials error on both machines (even thought I hadn't changed the passwords).

It took me some time to figure out why I couldn't log in via the web interface, but QFinder , file explorer (windows) and QFile (via my phone) all had complete access

If you install the latest Bit Defender 2019 software, it will block attempts to login via the web browser unless you have them encrypted within the internal network. Since mine weren't it blocked the attempts to login. Go to the Notifications and under a message "Privacy threat blocked" add the internal NAS IP addresses to the exception list. This will solve the problem of not being able to access the web interface of your NAS.

Regards
bouralex
TS-251+
2 x HDDs (WDC WD4040EFRX-68WT0N0)
RAID 1 (Mirrored)
Firmware: 4.3.4.0427 Build 20171223

TS-219P+
1 x HDD (Seagate ST32000641AS)
Firmware: 4.3.3.0229 Build 20170624

dolbyman
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Location: Vancouver BC , Canada

Re: BitDefender 2019 and QNAP web interface

Postby dolbyman » Sat Sep 22, 2018 1:19 am

I guess bitdefender is blocking non trusted https traffic then ? (or maybe just password entry)

bouralex
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Joined: Sun Nov 27, 2011 12:02 pm

Re: BitDefender 2019 and QNAP web interface

Postby bouralex » Sat Sep 22, 2018 1:24 am

yes, and QNAP will deliver the standard login credentials error (in red) saying the account is invalid or password incorrect.
TS-251+
2 x HDDs (WDC WD4040EFRX-68WT0N0)
RAID 1 (Mirrored)
Firmware: 4.3.4.0427 Build 20171223

TS-219P+
1 x HDD (Seagate ST32000641AS)
Firmware: 4.3.3.0229 Build 20170624

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Moogle Stiltzkin
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Re: BitDefender 2019 and QNAP web interface

Postby Moogle Stiltzkin » Sat Sep 22, 2018 2:15 am

ty for the tip bouralex.

i'm using eset nod32, it just works even with the qnap basic settings.

when i previously tested bitdefender, it was more restrictive than my nod32. could probably get it to run fine, but would require more setup to make some stuff work.
Last edited by Moogle Stiltzkin on Sat Sep 22, 2018 3:28 am, edited 1 time in total.
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GravBar
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Re: BitDefender 2019 and QNAP web interface

Postby GravBar » Sat Sep 22, 2018 2:35 am

Thank you, I was wondering what was going on since I was unable to login...

dh4life
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Joined: Sat May 19, 2018 1:05 am

Re: BitDefender 2019 and QNAP web interface

Postby dh4life » Sat Sep 22, 2018 3:21 pm

Legend, This solved it for me thank you

robertwilliambailey
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Re: BitDefender 2019 and QNAP web interface

Postby robertwilliambailey » Thu Oct 11, 2018 11:04 pm

I am having this same problem can anyone explain to me how to resolve where is BitDefender my NAS or PC?

dolbyman
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Joined: Sat Feb 12, 2011 2:11 am
Location: Vancouver BC , Canada

Re: BitDefender 2019 and QNAP web interface

Postby dolbyman » Thu Oct 11, 2018 11:06 pm

robertwilliambailey wrote:I am having this same problem can anyone explain to me how to resolve where is BitDefender my NAS or PC?


quick forum search later
viewtopic.php?f=50&t=143608&p=686910&hilit=bitdefender#p686910


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