On boot, solid red HDD light(no inserted HDD) w/ No status light.

Discussion on setting up QNAP NAS products.
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Lordwolfe
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by Lordwolfe » Sat Jul 17, 2021 11:08 am

Vrman wrote:
Sat May 22, 2021 12:43 am
They offered me a 15% discount on a new unit.
QNAP did? was this from support or from a store/dealer?

rjesse
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by rjesse » Wed Jul 21, 2021 2:09 am

IS QNAP Coming around? Response I got today;

"I talked to my supervisor, he said we were still waiting for the response from the upper management. And he also told me not every similar symptom was caused by this issue. We need to check the SN, production batch, motherboard version, and other info to determine. I'm still waiting for the reply and will update you later."

Sounds like we need to keep up the pressure...
Dual QNAP TS-251+

yeanchan
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by yeanchan » Tue Jul 27, 2021 9:10 pm

QNAP Model: TS251
Problem: System fan 1 failed and NAS was being rebooted repeatedly.
Solved: I used dupont jumper cable to connect a resistor between pin 1 and pin 8 (my board has only 9 pins) and the NAS booted successfully. However, my web UI login was messed up. Kept saying I didn't have the correct username or password (very sure I typed the right one) so I had to reset it. Finally be able to login and tt is now saying my drive has uncleaned data (probably caused by unexpected reboots multiple times) and currently rebuilding the RAID. This hack works!

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DeanONH
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by DeanONH » Thu Aug 05, 2021 1:54 am

Does the 100 ohm resistor fix pin 1 - 8 work on the TS-251+ ?

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dolbyman
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by dolbyman » Thu Aug 05, 2021 2:05 am

it should .. if the 251+ in question has the LPC issue

toufure
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by toufure » Fri Aug 20, 2021 4:49 am

Hi Everyone. I'm experiencing the same issue on a QNAP TS-251C. Is there anyone who fixed the issue on this model?

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dolbyman
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by dolbyman » Fri Aug 20, 2021 5:03 am

This thread in the German forum says

https://forum.qnapclub.de/thread/57892- ... post408550 (Pinout)
https://forum.qnapclub.de/thread/57892- ... post408553 (images of the fix)

Connect the pin 2 and 3 of the DEBUGCN1 connector on the 251C with 100Ohms and it should do the trick

jerryattrick
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by jerryattrick » Fri Aug 20, 2021 2:43 pm

dolbyman wrote:
Fri Aug 20, 2021 5:03 am
This thread in the German forum says

https://forum.qnapclub.de/thread/57892- ... post408550 (Pinout)
https://forum.qnapclub.de/thread/57892- ... post408553 (images of the fix)

Connect the pin 2 and 3 of the DEBUGCN1 connector on the 251C with 100Ohms and it should do the trick
Hmm, not able to see the pics...getting 'Access Denied'.

BTW, I am also having this issue on a TS-451+.

Status: Off
LAN: Orange (flashes intermittently)
USB: Blue (solid)
HDD1: Red (solid)
HDD2: Green (solid)

No video output on HDMI. Fan running, but not full speed. No beeps to indicate successful POST.

Purchased 12/2014

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dolbyman
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by dolbyman » Fri Aug 20, 2021 10:06 pm

I guess you would need an account to see the pics..I can post copies later

njdedhed
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by njdedhed » Thu Sep 09, 2021 4:39 am

My TS-251+ is less than two years old and has the same issue.

Status lights are:
Status – Off
LAN – Flashing yellow or amber
USB – Blue solid
HDD1 – Red solid
HDD2 – Red solid

Is this like Apple and their planned obsolescence? Why so many in a short period of time? Sounds like a bad batch. Anyone want to start a class action lawsuit?

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dolbyman
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by dolbyman » Thu Sep 09, 2021 4:44 am

Has been discussed many times before .. it's a batch/stepping issue caused by intel

Cygone
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Re: On boot, solid red HDD light(no inserted HDD) w/ No status light.

Post by Cygone » Fri Sep 17, 2021 3:52 am

njdedhed wrote:
Thu Sep 09, 2021 4:39 am
My TS-251+ is less than two years old and has the same issue.

Status lights are:
Status – Off
LAN – Flashing yellow or amber
USB – Blue solid
HDD1 – Red solid
HDD2 – Red solid

Is this like Apple and their planned obsolescence? Why so many in a short period of time? Sounds like a bad batch. Anyone want to start a class action lawsuit?
I have the exact same problem with my now ~11yo TS-219P. Specs says it's a Marvell 1.2GHz processor, could it still be the same issue as in this thread (i.e. possible fix with resistor on pins 1 & 8 )?

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