Painfully slow TVS-872XT

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premmahtani
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Painfully slow TVS-872XT

Post by premmahtani » Thu Jun 23, 2022 1:35 am

Hi Guys,
I have a QNAP TVS-872XT with 8x8TB with Seagate enterprise drives in RAID 6 and no SSD's.
I'm getting very poor and erratic transfer speeds over the 10GB ethernet and Thunderbolt 3.
Not sure where to start troubleshooting this as I'm a complete newbie.
The reason I bought this baby was for video editing.
Please help!
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dolbyman
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Re: Painfully slow TVS-872XT

Post by dolbyman » Thu Jun 23, 2022 1:41 am

end result looks like 1GbE is used, does it waver higher than that ?

dosborne
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Re: Painfully slow TVS-872XT

Post by dosborne » Thu Jun 23, 2022 2:02 am

premmahtani wrote:
Thu Jun 23, 2022 1:35 am
Not sure where to start troubleshooting this as I'm a complete newbie.
What does the rest (or connected bits) of your infrastructure look like? Start with the basics. Hardware, drivers, test between other systems, etc
QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 Triple NIC: 2x1GB 1x10GbE
QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1 Dual 1GB NIC

premmahtani
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Re: Painfully slow TVS-872XT

Post by premmahtani » Thu Jun 23, 2022 2:34 am

so it's an imac pro attached directly to the NAS drive via a thunderbolt 3 cable.
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dolbyman
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Re: Painfully slow TVS-872XT

Post by dolbyman » Thu Jun 23, 2022 2:42 am

Thunderbolt has been reported to be terribly broken, so how is the 10GbE connected ?

Bob Zelin
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Re: Painfully slow TVS-872XT

Post by Bob Zelin » Thu Jun 23, 2022 5:30 am

you have a 10G Ethernet port on your iMac Pro.
Ethernet port 1 of the TVS-872XT is the 10G port.
Assign the QNAP Ethernet port 1 to be a static IP of 192.168.2.3. Subnet mask 255.255.255.0
make your Mac ethenret port 192.168.2.11, subnet mask 255.255.255.0. Click Apply
plug in a Cat 6 cable between the two
on the Mac
GO> Connect To server> smb://192.168.2.3> Connect
the QNAP is now mounted.
Test your speeds. Is it better now ?
And don't ask why you can't use the thunderbolt cable.

Bob
Bob Zelin / Rescue 1, Inc.
http://www.bobzelin.com

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