Qfinder install failed on Linux Mint 21.1

Discussion on setting up QNAP NAS products.
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timcarry
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Qfinder install failed on Linux Mint 21.1

Post by timcarry »

My apologies if this is in the wrong part of the forum. When I try to install Qfinder Pro QNAPQfinderProUbuntux64-7.8.1.0707.deb from the website it fails with the following errors;

(Reading database ... 574553 files and directories currently installed.)
Preparing to unpack .../QNAPQfinderProUbuntux64-7.8.1.0707.deb ...
/var/lib/dpkg/tmp.ci/preinst: line 25: [: Mint: integer expression expected
/var/lib/dpkg/tmp.ci/preinst: line 28: [: Mint: integer expression expected
Qfinder Pro 7.8.1.0707 cannot be installed. Your operating system version is not supported.\nMinimum system requirements: 18.04

(zenity:5015): Gtk-WARNING **: 13:55:54.709: cannot open display:
dpkg: error processing archive /home/timcarry/Downloads/QNAPQfinderProUbuntux64-7.8.1.0707.deb (--install):
new qfinderpro package pre-installation script subprocess returned error exit status 255
Errors were encountered while processing:
/home/timcarry/Downloads/QNAPQfinderProUbuntux64-7.8.1.0707.deb
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dolbyman
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Location: Vancouver BC , Canada

Re: Qfinder install failed on Linux Mint 21.1

Post by dolbyman »

Open a ticket with QNAP to get this looked into ..
or
Why would you need Qfinder in the first place? Finding the QNAP should be trivial
timcarry
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Re: Qfinder install failed on Linux Mint 21.1

Post by timcarry »

QFinder would let me know if their were updates for the NAS.

Thanks
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dolbyman
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Re: Qfinder install failed on Linux Mint 21.1

Post by dolbyman »

The NAS would do so via GUI anyways (you can even setup notifications on the NAS to have it send you emails for available updates)
timcarry
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Re: Qfinder install failed on Linux Mint 21.1

Post by timcarry »

So it does. I just had to setup the email smtp. I then found the notifications settings and they were already selected for firmware. Qfinder really is not needed.

Thanks,
23Arro23
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Re: Qfinder install failed on Linux Mint 21.1

Post by 23Arro23 »

Hallo, I have the same problem, telling the minimum system requirement is Ubuntu 18.04... and Mint 21.1 is Ubuntu 22.xx !!

------------------------------------------------------------------------
(Reading database ... 100%%
(Reading database ... 796509 files and directories currently installed.)
Preparing to unpack .../QNAPQfinderProUbuntux64-7.8.4.0323.deb ...
/var/lib/dpkg/tmp.ci/preinst: line 25: [: Mint: integer expression expected
/var/lib/dpkg/tmp.ci/preinst: line 28: [: Mint: integer expression expected
Qfinder Pro 7.8.4.0323 cannot be installed. Your operating system version is not supported.\nMinimum system requirements: 18.04

(zenity:2574): Gtk-WARNING **: 09:51:39.571: cannot open display:
dpkg: error processing archive /media/arro/Win2LinuxTrans/Program Files Speciali/Qnap utilities/QNAPQfinderProUbuntux64-7.8.4.0323.deb (--install):
new qfinderpro package pre-installation script subprocess returned error exit status 255
Errors were encountered while processing:
/media/arro/Win2LinuxTrans/Program Files Speciali/Qnap utilities/QNAPQfinderProUbuntux64-7.8.4.0323.deb
-------------------------------------------------------------------------

I tried to install other Qnap utilitiy-packages without problems. Qfinder is useful to "discover" NAS-IP-ADDRESS in case you don't remember.

Thanks for reply
diwiwi
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Re: Qfinder install failed on Linux Mint 21.1

Post by diwiwi »

23Arro23 wrote: Wed Jun 21, 2023 4:13 pm Hallo, I have the same problem, telling the minimum system requirement is Ubuntu 18.04... and Mint 21.1 is Ubuntu 22.xx !!
And have you contacted QNAP support?

Btw, official requirements do not say "minimum system requirement is Ubuntu 18.04", it only says "Supported OS: Ubuntu 18.04".
https://www.qnap.com/en/utilities/essentials
Supported OS: Windows 8 (or later versions), Windows Server 2016 (or later versions), macOS 10.14 (or later versions), Ubuntu 18.04.

-
23Arro23
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Re: Qfinder install failed on Linux Mint 21.1

Post by 23Arro23 »

Hallo, thanks for answering.

" And have you contacted QNAP support? " --> how to do this ?

BTW: if you read the failure text it says "Your operating system version is not supported.\nMinimum system requirements: 18.04"
For me it means that FROM 18.04 everything is fine !

Cheers
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dolbyman
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Re: Qfinder install failed on Linux Mint 21.1

Post by dolbyman »

23Arro23 wrote: Thu Jun 22, 2023 2:38 pm " And have you contacted QNAP support? " --> how to do this ?
google for : QNAP support ticket
23Arro23
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Re: Qfinder install failed on Linux Mint 21.1

Post by 23Arro23 »

thank you !
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