TS-509 Problem Mapping Network Drive

Discussion on setting up QNAP NAS products.
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RobFJ
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Joined: Fri Nov 28, 2008 9:56 pm

TS-509 Problem Mapping Network Drive

Post by RobFJ »

For no reason I know, I lost all access to my network drives on my win 11 PC. I'm pretty certain that the problem relates to this pc as I can access all the NAS network drives from another win 11 machine.

After a lot of googling and going up blind alleys, I decided to disconnect the network drives and reconnect them. I guess the problem was here as the only way I could get them to disconnect was via the cmd prompt with the final one being disconnected via deletion of registry entries - thanks again tto google.

My pc now only has a single drive letter for its hard drive but I can't now map any new network drive. (If I right click the NAs as an option isn't shown.)

Good news is :

- the NAS is shown as a network location in explorer.
- I can access it via QFinder Pro.

Bad news is I'm not sure what to do next in order to be able to map network drives on my TS-509 from explorer.

Hope someone can help.

Thanks
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dolbyman
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Re: TS-509 Problem Mapping Network Drive

Post by dolbyman »

Did you get your computer locked out by the QNAP (e.g. too many wrong logins)?

Change the IP of the computer and try to access the NAS then
Dick193s
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Re: TS-509 Problem Mapping Network Drive

Post by Dick193s »

In explorer, right click on This PC to bring up a sub menu, click on Show more options, Select Map Network drive..
Enter your NAS network name per the example provided.
RobFJ
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Re: TS-509 Problem Mapping Network Drive

Post by RobFJ »

Thanks for the suggestions. I thought I'd posted a reply but it looks like it was unsuccessful. So here is a repost :

/dolbyman/ I've checked. There are no ip addresses that have been locked out.

/Dick193s/ Doesn't work I'm afraid. I've file attached a screenshot. NAS is the name of the QNAP server, RFJ is the folder name.
sun.jpg
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dolbyman
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Re: TS-509 Problem Mapping Network Drive

Post by dolbyman »

Have you tried leasing a new IP for the client ?
Dick193s
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Re: TS-509 Problem Mapping Network Drive

Post by Dick193s »

Is your Nas named "NAS\RFJ"? If it is, that is your problem. The embedded "\" results in windows looking for a network named "NAS" and a folder called "RFJ".
RobFJ
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Re: TS-509 Problem Mapping Network Drive

Post by RobFJ »

Thanks for the replies

The NAS is named NAS and the shared folder is RFJ.

I've got an older pc that runs win10 that I dug out and I can connect a network drive to it in the way you suggested - no problems at all - also a win 11 laptop, no problems there either. So it looks as though it is machine specific.

I tried pinging 'NAS' from the command prompt and it failed; I pinged its ip address and it succeeded. So I added a new entry into the localhosts file and at least I can now successfully ping ''NAS" from cmd. Still can't get the network drive set up though.
FSC830
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Re: TS-509 Problem Mapping Network Drive

Post by FSC830 »

Did you check/compare SMB versions enabled at PCs?
May the one which is not working has disabled SMBv1. My guess is, that this old NAS uses SMBv1.

Regards
RobFJ
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Joined: Fri Nov 28, 2008 9:56 pm

Re: TS-509 Problem Mapping Network Drive

Post by RobFJ »

Sorry for the delay - had to find out how to check SMB Versions

There are 3 pc's on the network - all have the same enabled SMB settings

SMB1.0/CFIS File Sharing Support is ticked in Windows Features.
In powrshell I get the response EnableSMB2Protocol=True
FSC830
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Re: TS-509 Problem Mapping Network Drive

Post by FSC830 »

Strange...
Did you enabled host access for Windows and the PC does not match this list?
The setting can be found in control panel - Win/NFS/Apple.

Regards
RobFJ
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Re: TS-509 Problem Mapping Network Drive

Post by RobFJ »

I couldn't see any reference to enabling host access but I've got MS networking file service enabled (see screenshot).

If I cick on the advanced options, Enable WINS servier is ticked.
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FSC830
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Re: TS-509 Problem Mapping Network Drive

Post by FSC830 »

I see, may be your QTS is to old for this option.
Is there may be a connection from a service or user still in use!?

Regards
dosborne
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Re: TS-509 Problem Mapping Network Drive

Post by dosborne »

Have you tried mapping by IP address instead of hostname?
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