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TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 4:01 am
by RichM2
Recently upgraded firmware to 4.1.3 build 0217 and after reboot, cannot access the web management UI at
http://devicename.
Page returned is:
Code: Select all
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="expires" content="0">
<script type='text/javascript'>
location.href = 'http://<device name here>:80/';
</script>
</head>
</html>
As you can see, it simply redirects back to the same URL.
Attempting to access via https gives:
Code: Select all
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
So far I have tried reinstalling the firmware - no change. Downgrading to 4.0.7 build 0410 - no change.
How can I get the console back? File services and FTP are operating fine.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 4:14 am
by pwilson
Access your NAS via
SSH (
download PuTTY), login as "
admin" and run:
Code: Select all
cp /etc/config/uLinux.conf /etc/config/uLinux.conf.BACKUP
setcfg Misc Configured "TRUE"
setcfg System 'Web Access Port' '8080'
setcfg System 'Force SSL' '0'
setcfg stunnel port 443
setcfg -f /etc/config/stunnel/stunnel.conf https 443
/etc/init.d/thttpd.sh restart
/etc/init.d/stunnel.sh restart
#done
You should now be able to access your NAS at:
http://NAS-IP:8080/ and
https://NAS-IP/
Please let me know if this works for you.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 4:22 am
by RichM2
Thanks. I can't get back in again.
Does the web console have to be on a port other than 80? I thought for sure I had it on port 80 because I don't recall opening port 8080 via the firewall for remote access.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 4:50 am
by pwilson
RichM2 wrote:Thanks. I can't get back in again.
Does the web console have to be on a port other than 80? I thought for sure I had it on port 80 because I don't recall opening port 8080 via the firewall for remote access.
The NAS Admin WebUI lives on port
8080/TCP unless you changed it.
You should be able to access it at:
http://NAS-IP:8080/ and
https://NAS-IP/, after running the commands I provided in my last message.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 5:19 am
by RichM2
Like I said, I'm sure I changed it to 80 at some point, that's why my redirect loop was directing me back to port 80. Your ssh commands changed it to 8080 and I could get back in.
Now, if I try to change it to 80 it gives a message, "The system port is used by other applications" when I click Apply
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 8:39 am
by pwilson
RichM2 wrote:Like I said, I'm sure I changed it to 80 at some point, that's why my redirect loop was directing me back to port 80. Your ssh commands changed it to 8080 and I could get back in.
Now, if I try to change it to 80 it gives a message, "The system port is used by other applications" when I click Apply
If you'd simply run the commands I suggested it would put it back to default port 8080. Anyway, I'm not here to argue with you, so either try those commands, or don't, entirely at your own preference. Good luck.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 8:43 am
by RichM2
I did use the commands, and it's at port 8080. No argument there... Just pointing out that it used to be at port 80, and now I can't put it back to port 80 because it says that port is in use when I try. It's not a huge deal since I have to access via VPN, now, anyway, sort the port number is irrelevant, but was just wondering what changed so that I can't set it to port 80.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Thu Feb 26, 2015 8:53 am
by pwilson
RichM2 wrote:I did use the commands, and it's at port 8080. No argument there... Just pointing out that it used to be at port 80, and now I can't put it back to port 80 because it says that port is in use when I try. It's not a huge deal since I have to access via VPN, now, anyway, sort the port number is irrelevant, but was just wondering what changed so that I can't set it to port 80.
Port
80/TCP is the default
HTTP port for the
Web Server. (Just like every other public Web Server on the Internet):
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Fri Aug 31, 2018 5:48 pm
by DerJochen
I had the same problem and it worked for me. Thanks!
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Tue Sep 25, 2018 10:54 pm
by abeltcb
recently I try to login to my nas, I would not login. because it give a blank screen without any where to login.
Re: TS-469 Pro - Web UI stuck in redirect loop
Posted: Tue Sep 25, 2018 11:20 pm
by dolbyman
please don't dig out age old threads and post no useful info at all
open a new thread and fully explain the situation