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TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 4:01 am
by RichM2
Recently upgraded firmware to 4.1.3 build 0217 and after reboot, cannot access the web management UI at http://devicename.

Page returned is:

Code: Select all

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
   <head>
<meta http-equiv="expires" content="0">
<script type='text/javascript'>
   location.href = 'http://<device name here>:80/';
</script>
   </head>
</html>


As you can see, it simply redirects back to the same URL.

Attempting to access via https gives:

Code: Select all

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.


So far I have tried reinstalling the firmware - no change. Downgrading to 4.0.7 build 0410 - no change.

How can I get the console back? File services and FTP are operating fine.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 4:14 am
by pwilson
Access your NAS via SSH (download PuTTY), login as "admin" and run:

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cp /etc/config/uLinux.conf /etc/config/uLinux.conf.BACKUP
setcfg Misc Configured "TRUE"
setcfg System 'Web Access Port' '8080'
setcfg System 'Force SSL' '0'
setcfg stunnel port 443
setcfg -f /etc/config/stunnel/stunnel.conf https 443
/etc/init.d/thttpd.sh restart
/etc/init.d/stunnel.sh restart
#done



You should now be able to access your NAS at: http://NAS-IP:8080/ and https://NAS-IP/

Please let me know if this works for you.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 4:22 am
by RichM2
Thanks. I can't get back in again.

Does the web console have to be on a port other than 80? I thought for sure I had it on port 80 because I don't recall opening port 8080 via the firewall for remote access.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 4:50 am
by pwilson
RichM2 wrote:Thanks. I can't get back in again.

Does the web console have to be on a port other than 80? I thought for sure I had it on port 80 because I don't recall opening port 8080 via the firewall for remote access.


The NAS Admin WebUI lives on port 8080/TCP unless you changed it.

Image

You should be able to access it at: http://NAS-IP:8080/ and https://NAS-IP/, after running the commands I provided in my last message.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 5:19 am
by RichM2
Like I said, I'm sure I changed it to 80 at some point, that's why my redirect loop was directing me back to port 80. Your ssh commands changed it to 8080 and I could get back in.

Now, if I try to change it to 80 it gives a message, "The system port is used by other applications" when I click Apply

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 8:39 am
by pwilson
RichM2 wrote:Like I said, I'm sure I changed it to 80 at some point, that's why my redirect loop was directing me back to port 80. Your ssh commands changed it to 8080 and I could get back in.

Now, if I try to change it to 80 it gives a message, "The system port is used by other applications" when I click Apply


If you'd simply run the commands I suggested it would put it back to default port 8080. Anyway, I'm not here to argue with you, so either try those commands, or don't, entirely at your own preference. Good luck.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 8:43 am
by RichM2
I did use the commands, and it's at port 8080. No argument there... Just pointing out that it used to be at port 80, and now I can't put it back to port 80 because it says that port is in use when I try. It's not a huge deal since I have to access via VPN, now, anyway, sort the port number is irrelevant, but was just wondering what changed so that I can't set it to port 80.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Thu Feb 26, 2015 8:53 am
by pwilson
RichM2 wrote:I did use the commands, and it's at port 8080. No argument there... Just pointing out that it used to be at port 80, and now I can't put it back to port 80 because it says that port is in use when I try. It's not a huge deal since I have to access via VPN, now, anyway, sort the port number is irrelevant, but was just wondering what changed so that I can't set it to port 80.


Port 80/TCP is the default HTTP port for the Web Server. (Just like every other public Web Server on the Internet):

Image

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Fri Aug 31, 2018 5:48 pm
by DerJochen
pwilson wrote:Access your NAS via SSH (download PuTTY), login as "admin" and run:

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...


You should now be able to access your NAS at: http://NAS-IP:8080/ and https://NAS-IP/

Please let me know if this works for you.


I had the same problem and it worked for me. Thanks!

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Tue Sep 25, 2018 10:54 pm
by abeltcb
recently I try to login to my nas, I would not login. because it give a blank screen without any where to login.

Re: TS-469 Pro - Web UI stuck in redirect loop

Posted: Tue Sep 25, 2018 11:20 pm
by dolbyman
please don't dig out age old threads and post no useful info at all

open a new thread and fully explain the situation