Newbie setup help...

[Steve76063]

I've got my TS-431P setup and running, but I need some help in getting access to my shared folders from Win10...
In FileManager, first, I could not find the 'name' of the NAS. By fiddling around (never the best way to find things out), I turned on SNMP which allowed the 'name' of the NAS to be discovered by FileManager. So far, so good...

However, I still can't 'see' the shared folders if I try and open the NAS's name

If you look at the FileMgr1 image, you can see that the NAS shows up on my network (it's called GUYDONNAS), if I click on it to expand it (to try and see the shared folders), I get the message in the second image -- "cannot access \\GUYDONNAS"

I have the NAS setup with a static IP on my router, so I've been able to setup mapped drives via the static IP address (192.168.0.5).

How can I get access to my shares through \\GUYDONNAS\Public (etc.) ? I'm sure that there's probably something in the configuration I need to 'turn on'...

[Trexx]

What version of QTS & Build are you running? What SMB version is your QNAP configured as? What router are you using and do your QNAP and WIn10 box both point to it for DNS?

[Steve76063]

Router is an ASUS RT-AC66U,. The computer and QNAP are setup to "Obtain DNS Server automatically". On the computer, I can see that this does resolve to my router. I think my SMB is at 2.1? I've attached screen shots of the SMB and QTS version screens...

[Steve76063]

Ah Ha!!!
After looking at the SMB settings (ControlPanel/Network.../Microsoft Networking/AdvancedOptions) I turned on both 'Enable Asynchronous I/O" and set the SMB to 3.0...Now it's working like I wanted it to

[Trexx]

That's great news.