QNAP NAS Community Forum

Hi,

Just an FYI for those that run BitDefender and a QNAP NAS. I recently was trying to log into the web interface of my two NASes, but came up with a login credentials error on both machines (even thought I hadn't changed the passwords).

It took me some time to figure out why I couldn't log in via the web interface, but QFinder , file explorer (windows) and QFile (via my phone) all had complete access

If you install the latest Bit Defender 2019 software, it will block attempts to login via the web browser unless you have them encrypted within the internal network. Since mine weren't it blocked the attempts to login. Go to the Notifications and under a message "Privacy threat blocked" add the internal NAS IP addresses to the exception list. This will solve the problem of not being able to access the web interface of your NAS.

Regards
bouralex

I guess bitdefender is blocking non trusted https traffic then ? (or maybe just password entry)

yes, and QNAP will deliver the standard login credentials error (in red) saying the account is invalid or password incorrect.

ty for the tip bouralex.

i'm using eset nod32, it just works even with the qnap basic settings.

when i previously tested bitdefender, it was more restrictive than my nod32. could probably get it to run fine, but would require more setup to make some stuff work.

Thank you, I was wondering what was going on since I was unable to login...

Legend, This solved it for me thank you

I am having this same problem can anyone explain to me how to resolve where is BitDefender my NAS or PC?

robertwilliambailey wrote:I am having this same problem can anyone explain to me how to resolve where is BitDefender my NAS or PC?

quick forum search later
viewtopic.php?f=50&t=143608&p=686910&hi ... er#p686910