Page 1 of 1

TS-228A - long first installation time

Posted: Fri Jan 11, 2019 7:47 pm
by PanGolan
All,

I have just purchased a TS-228A and started configuring it. Once connected to the internet and mounted HDD inside (WD Blue 1 TB) I downloaded Qfinder so as to started the whole process. The HDD led is solid green, the power button is flashing green quite fast (I suppose every 0,5s) and LAN indicator also flashes irregularly.

I started configuration process and know the bar shows 100% but nothing happens. Only "The system is being configured. Do NOT power off the NAS or unplug the hard drive(s)." is shown and the little cirle is running. Now it is like 1,5 hrs.

How long should it take? Should I switch it off and take the HDD out and install the firmware separately and then mount the HDD?

Thanks for the answers.

Re: TS-228A - long first installation time

Posted: Fri Jan 11, 2019 8:10 pm
by Blackbar7
PanGolan wrote:
Fri Jan 11, 2019 7:47 pm
Once connected to the internet and mounted HDD inside (WD Blue 1 TB)
:roll: :roll: :roll: Why?? This hd is not recommended.

Re: TS-228A - long first installation time

Posted: Fri Jan 11, 2019 8:17 pm
by PanGolan
Blackbar7 wrote:
Fri Jan 11, 2019 8:10 pm
PanGolan wrote:
Fri Jan 11, 2019 7:47 pm
Once connected to the internet and mounted HDD inside (WD Blue 1 TB)
:roll: :roll: :roll: Why?? This hd is not recommended.
Yes, it is not on RECOMMENDED LIST but on the other hand it is not on NOT RECOMMENDED LIST. I have friends with Blue-series HDDs in their QNAPs. Is it possible the HDD is the only problem? Even if the LED is solid green, which means the drive can be accessed?

Re: TS-228A - long first installation time

Posted: Fri Jan 11, 2019 11:46 pm
by storageman
PanGolan wrote:
Fri Jan 11, 2019 8:17 pm
Blackbar7 wrote:
Fri Jan 11, 2019 8:10 pm
PanGolan wrote:
Fri Jan 11, 2019 7:47 pm
Once connected to the internet and mounted HDD inside (WD Blue 1 TB)
:roll: :roll: :roll: Why?? This hd is not recommended.
Yes, it is not on RECOMMENDED LIST but on the other hand it is not on NOT RECOMMENDED LIST. I have friends with Blue-series HDDs in their QNAPs. Is it possible the HDD is the only problem? Even if the LED is solid green, which means the drive can be accessed?
Correct, but it does mean Qnap won't troubleshoot any issues.
In contrast our friends Synology do have lists of what failed testing.
Long argued should be compatible/incompatible list if anything fails testing.

Re: TS-228A - long first installation time

Posted: Sun Jan 13, 2019 2:22 am
by schumaku
You might want to wipe the partition table on the HDD and retry. Under some conditions, the ARM based units fail to destroy an existing partition table.