Does RAM come with software loaded?

Discussion on setting up QNAP NAS products.
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bruceb_uk
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Does RAM come with software loaded?

Post by bruceb_uk »

I am trying to buy an 8gB RAM NAS but the supplier only has the 2gB in stock.

They’ve offered to supply the NAS plus 2x 4gB sticks. I don’t have an issue with fitting them, but want to be sure the installed ones are not pre-loaded with software/config by QNAP.....as the new (Kingston) sticks will not have this software.

Should be ok, right?
syncthing
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Re: Does RAM come with software loaded?

Post by syncthing »

RAM is considered volatile, as the state is lost or reset when power is removed from the system
bruceb_uk
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Re: Does RAM come with software loaded?

Post by bruceb_uk »

So logically the SODIMM must be blank when the NAS is delivered, correct?

If I remove the QNAP supplied stick and add the Kingston ones before install, I shouldn’t lose anything....because the RAM was volatile (empty).

Sorry for the dim questions, just trying to avoid a costly mistake. :)
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dolbyman
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Re: Does RAM come with software loaded?

Post by dolbyman »

correct..something empty cannot lose anything
bruceb_uk
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Re: Does RAM come with software loaded?

Post by bruceb_uk »

So the BIOS-type instructions that tell the NAS what it is/how to behave etc, they’re stored on some non-volatile flash memory presumably, but not on the installed SODIMM RAM sticks.....?
bruceb_uk
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Re: Does RAM come with software loaded?

Post by bruceb_uk »

I’ve taken the plunge by the way, the second QNAP arrives Monday.

Just trying to fill in some of the many blanks in my understanding of the machines.. :)
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dolbyman
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Re: Does RAM come with software loaded?

Post by dolbyman »

BIOS is stored on a flash memory chip
Bootstrap OS is stored on a DOM

both are not the RAM..so no need ask or fear further

just remember to keep the original ram ..qnap likes to refuse service calls on 3rd party ram
bruceb_uk
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Re: Does RAM come with software loaded?

Post by bruceb_uk »

This spooked me a bit tbh so I bailed on the order and sent it back.

I don’t expect to be getting support that often but the prospect of having to keep/reinstall the RAM if I did sort of put me off.

Looking at other options now.
syncthing
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Re: Does RAM come with software loaded?

Post by syncthing »

installing ram is a very easy task and I think you should easily find many websites and videos on how to do it

just a fast google give me even a qnap page
https://www.qnap.com/en/support/con_show.php?cid=9
bruceb_uk
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Re: Does RAM come with software loaded?

Post by bruceb_uk »

To be honest it was less of an issue with doing it once. It was the prospect of potentially having to do it and then undo/redo it...

I may have thrown my toys out of the pram a bit because the model/config as advertised is not available in the UK....isn’t supplied by QNAP here....so I got the hump.

“You can have this....we’ll actually you can’t because it’s not OEM RAM”. Just felt a bit shady.
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