TS-228A Read only, Convert to thin volume stuck at 1%

Discussion on setting up QNAP NAS products.
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waldektroc
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TS-228A Read only, Convert to thin volume stuck at 1%

Post by waldektroc »

TS-228A, Firmware 4.5.3.1670, 2 x WD Red 6TB in RAID1.

The NAS switched into read-only mode. After some attempts to apply actions suggested by the system I was not able to connect to NAS in any way. Only ping was working.
After multiple tries of forced switching it off and 3 second resets now I am able to access it via web interface. SSH is refused and Qfinder cannot find it. I believe that is because most services cannot start.

I think that NAS went into read-only because it ran out of disk space. As it is RO I cannot empty the trashcan or delete the snapshots. Of the system suggestions on recovering some disk space I decided to convert thick to thin volume which should add almost 1TB of space.

Now the background tasks indicator shows 1 job of converting volume. However it stuck at 1% and is not progressing.

What can I do from here? Disks and RAID are OK, files are OK as well. I do not want to risk loosing them.
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dolbyman
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Re: TS-228A Read only, Convert to thin volume stuck at 1%

Post by dolbyman »

converting thick to thin gained 1TB?..you sure you didn't overprovision the volume?

hope you have solid external backups
Last edited by dolbyman on Wed Jun 02, 2021 10:39 pm, edited 1 time in total.
waldektroc
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Re: TS-228A Read only, Convert to thin volume stuck at 1%

Post by waldektroc »

As I said, conversion stuck at 1%. Would it gain 1TB or not we shall see if I am able to do anything to finish the conversion.

Please kindly help me from this point and not from the past, for example which external backups did I or did not make years ago, unless you have a time machine to offer. :)
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dolbyman
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Re: TS-228A Read only, Convert to thin volume stuck at 1%

Post by dolbyman »

kindly contact qnap for assistance
waldektroc
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Re: TS-228A Read only, Convert to thin volume stuck at 1%

Post by waldektroc »

Good idea, thank you!

Hope that is what I just did starting a thread on this board.
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dolbyman
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Re: TS-228A Read only, Convert to thin volume stuck at 1%

Post by dolbyman »

no .. qnap support does not come here, you need to open a ticket to contact them
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