Boxafe - partially protected

Discussion about various official QPKG software applications. Login required to view the contents.
Post Reply
omen2010
Starting out
Posts: 12
Joined: Mon May 06, 2019 11:28 pm

Boxafe - partially protected

Post by omen2010 »

Hi,

I have been having issues with Boxafe, I set it up about a year ago, it used to work fine. Since day one i got a warning that the account it partially protected as 1-2 users could not be backed up and those may not be mailbox users. In the recent weeks, it got worse. The error log states that all accounts are not backed up but they do show up in logs and I am able to open recent emails for all accounts.

Can someone provide troubleshooting steps, log entries to review what's causing this behavior?
Firmware: 4.5.3.1670
Boxafe: connected to Office 365

Thank you
You do not have the required permissions to view the files attached to this post.
chocky005
New here
Posts: 5
Joined: Thu Mar 19, 2009 7:51 am
Location: Melbourne, Aus

Re: Boxafe - partially protected

Post by chocky005 »

I have the same problem for me it looks to be linked with the shared mailboxes that don't have Onedrive accounts since they don't have licences.
If anyone knows how to change the Boxafe settings so only selected items per user are backed up eg just mailbox I would like to know how to do this.
TS-453D
Post Reply

Return to “Official Apps”