HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

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somy1982
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HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

Post by somy1982 » Thu Feb 14, 2019 5:17 pm

Hi,
I have a one way cloud sync job from local to OneDrive, and I keep getting the error "exceeds the maximum number of skipped file" every time when the job runs.
Is there a way I can check which files failed during the transmission?
Thx!

P3R
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Re: HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

Post by P3R » Thu Feb 14, 2019 6:05 pm

I don't know about cloud jobs as I only backup to gear that I own and manage myself but doesn't clicking on the job name give you a report of the last run with a possibility of downloading a detailed log file on the Job Logs tab?
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

somy1982
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Posts: 338
Joined: Fri Apr 08, 2016 6:42 pm

Re: HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

Post by somy1982 » Thu Feb 14, 2019 8:04 pm

Hi,
Thx for the hint!
For cloud job I couldn't find the job logs tab. There is only the "Events" tab which shows the job fails with 10 errors. But I'd like to know which files caused the problem and why?

P3R
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Re: HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

Post by P3R » Thu Feb 14, 2019 8:26 pm

Okay, so it's different with cloud storage. I'm sorry but then I don't know.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

Korvin
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Re: HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

Post by Korvin » Wed Feb 20, 2019 11:49 am

Hi, I have exactly the same problem with OneDrive sync. It was working flawlessly until maybe a month ago and now it is driving me crazy. What is interesting is that some jobs are working ok, but some (jobs with lots of files) are giving the dreaded "exceeds the maximum number of skipped file" error. If you look at the history of the any specific job failure happens completely randomly. Sometimes after few files, sometimes after thousands of files, sometimes after 200kb transfer, sometimes after 20+ Gb. There is nothing logical about it, so it seems to me asking support for help will be the only way to sort it. I was waiting for FW or HBS update in a hope that will sort it out but there is nothing for quite some time. Please let me know if you managed to sort the issue somehow.

Cheers

P3R
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Joined: Sat Dec 29, 2007 1:39 am
Location: Stockholm, Sweden (UTC+01:00)

Re: HBS cloud sync job fails due to "exceeds the maximum number of skipped file"

Post by P3R » Wed Feb 20, 2019 2:51 pm

Korvin wrote:
Wed Feb 20, 2019 11:49 am
...so it seems to me asking support for help will be the only way to sort it.
I agree.
RAID have never ever been a replacement for backups. Without backups on a different system (preferably placed at another site), you will eventually lose data!

A non-RAID configuration (including RAID 0, which isn't really RAID) with a backup on a separate media protects your data far better than any RAID-volume without backup.

All data storage consists of both the primary storage and the backups. It's your money and your data, spend the storage budget wisely or pay with your data!

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