I've had a support ticket for this open for months with nothing useful coming out of it. In my case I am trying to backup to Box. The issue doesn't seem to occur until the backup I'm trying to create gets sufficiently large. Once it gets to a certain size I'll get this error every time I try to start the backup within an hour.
If I download the debug log from HBS I see this errorin `backupengine-error.log`:
requests.exceptions.HTTPError: 409 Client Error: Conflict for url:
[2021-02-21 23:27:27,703][ Thread-2][E][qnap.hbs3.library.qts.ssd_detect][tool_func.py:logger_error:91] : ['Traceback (most recent call last):\n', ' File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/qnap/hbs3/library/qts/ssd_detect.py", line 142, in get_disk_type_by_poolID\n', 'Exception\n']
[2021-02-23 23:08:20,790][ Thread-2][E][qnap.hbs3.library.qts.ssd_detect][tool_func.py:logger_error:91] : ['Traceback (most recent call last):\n', ' File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/qnap/hbs3/library/qts/ssd_detect.py", line 142, in get_disk_type_by_poolID\n', 'Exception\n']
[2021-03-03 21:41:07,763][ BakWorker][E][qnap.cloudconnector3.common.executor][executor.py:__call__:284] : Subtask error: TransferTask<{'_state': 'ERROR', '_exc_info': (<class 'ucc.exception.ConflictError'>, ConflictError(<Response [409]>), <traceback object at 0x7fdb740d9d48>), '_cancel': <threading.Event object at 0x7fdb540e6198>, '_on_finish': None, '_on_error': None, 'src_cc': <ucc.local.LocalClient object at 0x7fdb8864b2e8>, 'src_key': '0000000_0000000000117202.qsv', 'dst_cc': <qswiss.observer.MethodCallObservable object at 0x7fdb88652320>, 'dst_key': 'dedup/vault/0000000_0000000000117/0000000_0000000000117202.qsv', 'src_record': <class 'qnap.cloudconnector3.backup.replication.worker.Record'>, 'dst_record': None, 'data': <_io.BytesIO object at 0x7fdb303bda40>, 'preprocessors': [], 'operation': 'UPLOAD', 'total_size': 8388664, 'transferred_size': 0, 'src_transferred_size': 0, 'dst_transferred_size': 0, 'name': '0000000_0000000000117202.qsv', 'start_time': 1614829191.5476763, 'check_time': 0, 'storage_class': None, 'tagging': None, 'on_progress': None, 'client_mtime': None}>
Traceback (most recent call last):
File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/ucc/common.py", line 94, in outter_func
File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/ucc/box.py", line 644, in create_file
File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/ucc/box.py", line 825, in _create_or_overwrite_file
File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/ucc/chunk_uploader.py", line 83, in upload
File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/ucc/box.py", line 717, in _normal_upload
File "/var/lib/jenkins/jobs/CC3_PY3_QPKG/workspace/ARCH/x86_64/master/master/qpkg/output/shared/python/lib/python3.7/site-packages/ucc/box.py", line 190, in _upload_file
File "/share/CACHEDEV1_DATA/.qpkg/HybridBackup/CloudConnector3/python/lib/python3.7/site-packages/requests/models.py", line 937, in raise_for_status
raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 409 Client Error: Conflict for url:
https://upload.box.com/api/2.0/files/content