HBS3 Error: AttributeError

Backup, Restore, Netbak Replicator, Cloud Storage Services
Post Reply
yorky2010
Starting out
Posts: 20
Joined: Sat May 16, 2020 8:30 am

HBS3 Error: AttributeError

Post by yorky2010 »

I've been having an issue with Hybrid Backup Sync 3 two way sync with OneDrive, where each file I add to the QNAP generates an error saying:

Message: [Hybrid Backup Sync] Sync job "Job name": Failed to upload file/folder to "test1.txt". Error: AttributeError

Any ideas? I noticed in the change logs a year or so ago that this issue was "fixed". I'm running the latest HBS3 version on a TS-251D 4.5.4.1723
Tangible
New here
Posts: 4
Joined: Fri Aug 07, 2015 1:22 am

Re: HBS3 Error: AttributeError

Post by Tangible »

Ditto. Same here. Just started with new firmware upgarde on 27.09.2021.

HBS3 on TS453 Pro - all fine untile I upgarded Firware to 5.0.0.1828.

Note to self. Stop upgrading Firmware until Qnap gets it out of Beta!

Also HBS3 app was an upgrade at the same time.

PS I upgarde promptly DOH!
tcasaccia
First post
Posts: 1
Joined: Thu Oct 28, 2021 8:58 pm

Re: HBS3 Error: AttributeError

Post by tcasaccia »

Same problem here. After updating to the latest version, 3 jobs syncing with OneDrive show warnings with attribute error.
We tried to lower the file concurrency from 10 to 1 with no changes.

Any ideas?
yorky2010
Starting out
Posts: 20
Joined: Sat May 16, 2020 8:30 am

Re: HBS3 Error: AttributeError

Post by yorky2010 »

Interestingly I put a ticket in, I'm still on the pre 5 firmware, and they said upgrade to 5... Don't think I'll be doing that.
Maurice84
Starting out
Posts: 14
Joined: Tue Jun 20, 2017 1:10 am

Re: HBS3 Error: AttributeError

Post by Maurice84 »

I have the same problems, multiple One Way Sync profiles to different OneDrive accounts, they all face this problem and I'm getting very annoyed as the jobs are VERY slow...
claudears1@gmail.com
New here
Posts: 2
Joined: Mon Nov 08, 2021 10:28 pm

Re: HBS3 Error: AttributeError

Post by claudears1@gmail.com »

Same problem for me. I am not familiar with QNAP support. I submitted a ticket. Will they answer back in a timely fashion ?
For now I cannot backup my data because of two many warnings resulting in an error because of too many skipped files.
Maurice84
Starting out
Posts: 14
Joined: Tue Jun 20, 2017 1:10 am

Re: HBS3 Error: AttributeError

Post by Maurice84 »

I've noticed when you recreate the job and let it run it will mark the files (which was warning before) as succesfull, that's a relieve as the files are properly uploaded. But this is by far not ideal...
Last edited by Maurice84 on Wed Nov 10, 2021 1:49 am, edited 1 time in total.
Maurice84
Starting out
Posts: 14
Joined: Tue Jun 20, 2017 1:10 am

Re: HBS3 Error: AttributeError

Post by Maurice84 »

HBS 3 Hybrid Backup Sync 18.0.1104
( 2021/11/09 )
[Fixed Issues]
- After updating HBS 3 to version 18.0.1012, if you create a sync job with OneDrive as the destination and subsequently change the destination folder into a shared folder, running the sync job would fail and produce an "AttributeError" message.
- After updating HBS 3 to version 18.0.1012, if you ran a sync job that had been created before the update, the job would fail and produce a "KeyError" message.
claudears1@gmail.com
New here
Posts: 2
Joined: Mon Nov 08, 2021 10:28 pm

Re: HBS3 Error: AttributeError

Post by claudears1@gmail.com »

Thanks for the information !
Post Reply

Return to “Backup & Restore”