QSync Client Won't Open on Mac Mini M1

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Glevum Owl
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QSync Client Won't Open on Mac Mini M1

Post by Glevum Owl »

I'm both an Apple (Mac Min M1) and QNAP (TS-453D) noob having come from years of using Wintel and Synology boxes so I sincerely hope this is a simple user error.

On my new Mac Mini M1/Silicon I can't open the QSync client. It downloaded and installed OK, initial set up worked and it's now syncing my main data folders but I can't re-open it to add more folders to sync.
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dolbyman
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Re: QSync Client Won't Open on Mac Mini M1

Post by dolbyman »

open a ticket with qnap..nothing we can do about it
Glevum Owl
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Re: QSync Client Won't Open on Mac Mini M1

Post by Glevum Owl »

Understood. I was hoping I'd done something wrong with an obvious solution. Strangely when I started the machine again this afternoon the app now shows in the top right next to the clock and progress and all settings are accessible.
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dolbyman
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Re: QSync Client Won't Open on Mac Mini M1

Post by dolbyman »

I don't have Mac products at home, but as far as I've heard, the M1 processors have an x86 emulation in them, to run the "legacy" stuff as well.
Vincedf
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Re: QSync Client Won't Open on Mac Mini M1

Post by Vincedf »

I have QSYNC running on a Mac mini M1... no issues seems to work just like on x86 platform. Maybe some basic troubleshooting (remove/reinstall)?
ptimmons
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Re: QSync Client Won't Open on Mac Mini M1

Post by ptimmons »

I just bought a Mac mini M1 with MacOS Monterey and Qsync installs correctly but I can't open most files in the Qsync folder. I could open some files after removing the com.apple.quarantine attribute on the Qsync App folder and on the Qsync folder but the Info for some files indicates 0 bytes on disk and when I try to open them a pop-up says they are corrupted.

Any one has it working properly? Any tip on how to make this work?

Thanks.

Patrick.
ptimmons
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Re: QSync Client Won't Open on Mac Mini M1

Post by ptimmons »

Solved it. I had to disable the Space-saving mode or change the setting to Locally available.
Tambra
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Re: QSync Client Won't Open on Mac Mini M1

Post by Tambra »

ptimmons wrote: Sun Nov 28, 2021 3:04 pm Solved it. I had to disable the Space-saving mode or change the setting to Locally available.
i am facing the same problem. where can i make these settings? thank you.
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Tambra
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Re: QSync Client Won't Open on Mac Mini M1

Post by Tambra »

I was also able to solve the problem with it. I had to disable the Space-saving mode. Now the documents are local on my mac available.Thanks for the tip.

–> https://www.qnap.com/de-de/how-to/tutor ... -von-qsync
ptimmons
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Re: QSync Client Won't Open on Mac Mini M1

Post by ptimmons »

Sorry. I just saw your post. Glad you found out how to do it by yourself.
carluk
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Re: QSync Client Won't Open on Mac Mini M1

Post by carluk »

I had the same issue on a Mac and found this thread.
In Finder, the QSync icons were not being displayed against any sync'd files.

I went to System Preferences > Extensions > Finder Extensions

I found that Qsync Finder Extensions was enabled so I disabled it and then enabled it again.

The QSync icons appeared and I could open files that were only stored on my NAS.
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