USB drive mounted but not shown in File Station or HBS3

Backup, Restore, Netbak Replicator, Cloud Storage Services
Post Reply
metricus
New here
Posts: 8
Joined: Sun May 15, 2022 5:00 pm
Location: Pennsylvania

USB drive mounted but not shown in File Station or HBS3

Post by metricus »

I am logged as admin. The drive appears in Storage and snapshots as OK.
I can access the drive through SSH and using Midnight commander from my laptop through SFTP. Can write and copy on it.
The drive was originally formatted through QTS in ext4. I can read it just fine with my Linux laptop

Code: Select all

[~] # df   
Filesystem                Size      Used Available Use% Mounted on
none                    400.0M    282.7M    117.3M  71% /
devtmpfs                  1.9G      4.0K      1.9G   0% /dev
tmpfs                    64.0M    920.0K     63.1M   1% /tmp
tmpfs                     1.9G    156.0K      1.9G   0% /dev/shm
tmpfs                    16.0M         0     16.0M   0% /share
/dev/mmcblk0p5            7.7M     46.0K      7.7M   1% /mnt/boot_config
tmpfs                    16.0M         0     16.0M   0% /mnt/snapshot/export
/dev/md9                499.5M    144.6M    354.9M  29% /mnt/HDA_ROOT
cgroup_root               1.9G         0      1.9G   0% /sys/fs/cgroup
/dev/mapper/cachedev1
                          7.1T    984.2G      6.1T  14% /share/CACHEDEV1_DATA
/dev/md13               417.0M    400.4M     16.6M  96% /mnt/ext
tmpfs                    32.0M     27.2M      4.8M  85% /samba_third_party
tmpfs                     1.0M         0      1.0M   0% /share/.quftp_client
tmpfs                    48.0M     36.0K     48.0M   0% /share/CACHEDEV1_DATA/.samba/lock/msg.lock
tmpfs                    16.0M         0     16.0M   0% /mnt/ext/opt/samba/private/msg.sock
tmpfs                     1.0M         0      1.0M   0% /share/external/.nd
tmpfs                     1.0M         0      1.0M   0% /share/external/.cm
tmpfs                     1.0M         0      1.0M   0% /mnt/hm/temp_mount
/dev/sdc2                 3.6T    838.1G      2.8T  23% /share/external/DEV3604_2
tmpfs                    16.0M         0     16.0M   0% /share/NFSv=4
/dev/mapper/cachedev1
                          7.1T    984.2G      6.1T  14% /share/NFSv=4/Public

Code: Select all

[~] # lsusb
Bus 001 Device 016: ID 0bc2:ab44 Seagate RSS LLC 
Bus 001 Device 002: ID 051d:0002 American Power Conversion Uninterruptible Power Supply
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 009: ID 0bc2:ab38 Seagate RSS LLC 
Bus 002 Device 008: ID 0bc2:ab45 Seagate RSS LLC 
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
[~] # 
Any Ideas?
Also: Is it possible to install MC on the Qnap? I searched this and the solutions were old and don't seem to work anymore.

Cheers!
metricus
New here
Posts: 8
Joined: Sun May 15, 2022 5:00 pm
Location: Pennsylvania

Re: USB drive mounted but not shown in File Station or HBS3

Post by metricus »

Some more updates:
Most importantly, I've tried other drives and they work fine.
Back to this one:
I have tried to chown the drive and folders but no luck. chmod is set to 777.
Checkbox is greyed out like I don't have rights to it
Screenshot_20220525_054401.png
In storage and Snapshots all seems OK
Screenshot_20220525_054610.png

mount commant gives:

Code: Select all

/dev/sdc2 on /share/external/DEV3604_2 type ext4 (rw,usrjquota=aquota.user,jqfmt=vfsv1,user_xattr,data=ordered,data_err=abort,delalloc,nopriv,nodiscard,noacl)

Still no ideas?
You do not have the required permissions to view the files attached to this post.
User avatar
OneCD
Guru
Posts: 12010
Joined: Sun Aug 21, 2016 10:48 am
Location: "... there, behind that sofa!"

Re: USB drive mounted but not shown in File Station or HBS3

Post by OneCD »

metricus wrote: Wed May 25, 2022 6:18 am Also: Is it possible to install MC on the Qnap? I searched this and the solutions were old and don't seem to work anymore.
Yes.

First, install Entware (available here): viewtopic.php?f=351&t=157514

... then SSH into your NAS as the 'admin' user and install Midnight Commander:

Code: Select all

opkg install mc

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage
metricus
New here
Posts: 8
Joined: Sun May 15, 2022 5:00 pm
Location: Pennsylvania

Re: USB drive mounted but not shown in File Station or HBS3

Post by metricus »

That is brilliant!. I wonder why they don't have MC standard. Whatev...
All worked perfect. I did not know about entware. Thank you!

I still haven't found the answer to why File Station does not see the drive.
I have an older back-up on that drive that I don't want to touch so I decided to buy another 5TB drive and reformat it fresh. It's coming tomorrow.

Cheers.
metricus
New here
Posts: 8
Joined: Sun May 15, 2022 5:00 pm
Location: Pennsylvania

Re: USB drive mounted but not shown in File Station or HBS3

Post by metricus »

Update:
The Seagate Backup+ was still not recognized by FileStation. Could not find out why. I also tried changing permissions on the drive and folders. Nothing.
So I ended up moving my old backup to the new drive and reformatted the Seagate again using QTS. It was recognized afterwards.
The matter will remain a mystery because the original formatting was also done on QTS in 2018. I am a Linux user so I generally use ext4.
As a side note: I tried copying some files with Filestation and it seemed buggy. Files finished copying (100%) but the little icon showing background tasks in FileStation was still moving. Left it for an hour to calm down but still moving.
MC remains king. THANK YOU! @OneCD
User avatar
OneCD
Guru
Posts: 12010
Joined: Sun Aug 21, 2016 10:48 am
Location: "... there, behind that sofa!"

Re: USB drive mounted but not shown in File Station or HBS3

Post by OneCD »

metricus wrote: Sun May 29, 2022 11:53 am MC remains king.
Nothing beats the old XTreeGold, though. Now, that was a file-manager. :DD

ImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImageImage
Post Reply

Return to “Backup & Restore”