Huge problem with data restore after Restore Factory Settings

[imakowski]

Hi guys,

I'm screaming for help.
My QNAP TS 119 II went into boot loop with red/green lights on the status. I've decided to check if it's boots without hard disk and it went ok to initialization screen. After I hotplug hdd into it said I can go with "Restore Factory Settings" without loosing my data, so I decided to go this way using following guide

https://www.qnap.com/en/qa/con_show.php ... ne&cid=300

I've selected latest stable image for the system (i was on 4.2.2 or 4.2.3) which name is TS-119_20170313-4.2.4.img.
After reboot I cannot access web interface because quick.cgi issue pops out. I want to mount somehow my old data and backup it somehow or make the system work.

I appreciate help here.

[CylonCenturion]

Hi guys,

I'm screaming for help.
My QNAP TS 119 II went into boot loop with red/green lights on the status. I've decided to check if it's boots without hard disk and it went ok to initialization screen. After I hotplug hdd into it said I can go with "Restore Factory Settings" without loosing my data, so I decided to go this way using following guide

https://www.qnap.com/en/qa/con_show.php ... ne&cid=300

I've selected latest stable image for the system (i was on 4.2.2 or 4.2.3) which name is TS-119_20170313-4.2.4.img.
After reboot I cannot access web interface because quick.cgi issue pops out. I want to mount somehow my old data and backup it somehow or make the system work.

I appreciate help here.

do you use chrome browser?

[dolbyman]

try going to

http://nasip:8080/cgi-bin/quick/html/index.html

[imakowski]

Tried, but this only works on recovery site (without disks connected) when i boot with disk it doesn't work.

I just want to recover my data from this disk.

Any advice with using testdisk or other tool to recover deleted partition by Restore Factory Settings will be very appreciate.

[dolbyman]

open a ticket with qnap ..next time have backups at all times