Hybrid Backup Sync 2.1.170630 Remote to Local no longer an option to sync.

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ETECadmin
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Hybrid Backup Sync 2.1.170630 Remote to Local no longer an option to sync.

Post by ETECadmin »

I am using Hybrid Backup Sync 2.1.170630 to sync from Remote Server (my Windows Servers) to the Local (Qnap). I just added a new server and tried to add a new One Way Sync from Remote to Local, but the option is no longer there (from your support page: You can choose either to sync files from a local folder to a remote folder or sync files from a remote folder to a local folder. Choose one synchronization direction to create a remote sync job.) The picture below no longer shows up so I can only sync Local to Remote.
Qnap.JPG
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ETECadmin
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Posts: 2
Joined: Thu Jul 20, 2017 3:35 am

Re: Hybrid Backup Sync 2.1.170630 Remote to Local no longer an option to sync.

Post by ETECadmin »

For anyone else with the same problem, this is the answer I got from Tech Support and it works:
Hi Stephen,

There's actually been a slight layout change with the newest version. I've attached a screenshot of what it looks like now; you'll want to select the Active Sync option to do a remote-to-local sync.
Let me know if you see that option, and if it works for you. Thanks.

Best regards,

Daniel Lei
QNAP, Inc.
US. Tech Support
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