TimeMachine can't see Qnap
Posted: Wed Sep 19, 2018 4:07 pm
Hi there, you probably got this often but I couldn't find the right thread, so I'm sorry to bother...
Recently I bought a T253B NAS, but I'm not able to backup my MacBook Pro via Time Machine.
At first I followed the Qnap guide https://www.qnap.com/en-au/how-to/tutor ... as-via-smb but once I tried to backup via Time Machine, while looking for backup disk the message said "The network backup disk could not be accessed because there was a problem with the network username or password. You may need to re-select the backup disk and enter the correct username and password."
I tried with different usernames, checked the AFP and SMB 3.0 were activated on the NAS.
So I found another Qnap guide, quite different from the previous one, here https://www.qnap.com/en-us/how-to/tutor ... e-support/ , I tried it but this way Time Machine isn't even able to see the Qnap disk among the available disks for backup.
I opened a ticket at the helpdesk, I "opened" the Nas for remote control as they asked, but in 4 weeks I hadn't a response from them.
As anyone experienced this before?
Thank you for your help
Recently I bought a T253B NAS, but I'm not able to backup my MacBook Pro via Time Machine.
At first I followed the Qnap guide https://www.qnap.com/en-au/how-to/tutor ... as-via-smb but once I tried to backup via Time Machine, while looking for backup disk the message said "The network backup disk could not be accessed because there was a problem with the network username or password. You may need to re-select the backup disk and enter the correct username and password."
I tried with different usernames, checked the AFP and SMB 3.0 were activated on the NAS.
So I found another Qnap guide, quite different from the previous one, here https://www.qnap.com/en-us/how-to/tutor ... e-support/ , I tried it but this way Time Machine isn't even able to see the Qnap disk among the available disks for backup.
I opened a ticket at the helpdesk, I "opened" the Nas for remote control as they asked, but in 4 weeks I hadn't a response from them.
As anyone experienced this before?
Thank you for your help