Updated HBS3 from HBS2. It is in "loading Please Waite state"

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gdgebuadze
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Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

During the update it gave me warning " Message: [Hybrid Backup Sync] Failed to complete system migration." How I can downgrade it? Please help, I do not know what to do next. Thank you!
gdgebuadze
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

Anyone?
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by Toxic17 »

if its failed have you tried downloading hbs from the app center and reinstalling it to your unknown NAS?

https://www.qnap.com/en-uk/app_center/

btw you posted the OP 12:46, and then 12:55 again asking for people to respond immediately. that aint gonna happen. this is a community forum. Not 24/7 Tech support.
Regards Simon

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gdgebuadze
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

My NAS is TS-670, yes I did try to install it again without removing it at first place. If I remove it all my setting will be gone :(. Same result after installing it again.
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

Thank your for your replay.
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

Is there any way to downgrade it?
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by Moogle Stiltzkin »

gdgebuadze wrote: Sat Aug 03, 2019 8:08 pm My NAS is TS-670, yes I did try to install it again without removing it at first place. If I remove it all my setting will be gone :(. Same result after installing it again.

TS-670 EOL up to qts 4.3.6
https://www.qnap.com/en/product/eol.php

you should check if the app is compatible via qts appcenter.

the alternative is check here (although i recommend the first method)
https://www.qnap.com/en/app_center/?II= ... at_choose=


your qnap is using an outdated qts, and i doubt lots of the apps will be in working condition by 2012-12. time to plan a nas upgrade :(
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

I did download "posting.php?mode=reply&f=15&t=149785" previous version and got error "Cannot downgrade Hybrid Backup Sync." Why qnap publish the update for my NAS if it does not work, so frustrated...
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by gdgebuadze »

Thank you. Moogle
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by heroviper »

I got exactly same issue after upgrade.
My firmware is at latest 4.3.6.0993
Model TS-453BU
Anyone has any solution for this?
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by robinwillems »

Same problem... It keeps comming with the loading screen. Also got a migration error when upgrading from 2.1->3.
Removed version 3 and installed 2.1 again: https://download.qnap.com/QPKG/HybridBa ... x86_64.zip

Best Regards, Robin
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by Toxic17 »

I suggest you raise a ticket with QNAP.
Regards Simon

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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by demod »

TS-451+ with latest firmware - and happening here.
Tried upgrading from 2.0
Tried fresh install of v3.
Still spinning the loading please wait.
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by spacesimon »

Like me a setups is probably not compatible now they are forcing users who used version to use Qdedup..

Only way I got to work was delete app. reboot. Re install.

Then start over messing up months of backups.
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Re: Updated HBS3 from HBS2. It is in "loading Please Waite state"

Post by demod »

I noticed that the HBS folder "/share/CACHEDEV1_DATA/.qpkg/HybridBackup/" was owned by one of the user accounts on my NAS, and not by "admin" as per all other apps.

I chowned it back to admin. But still has same problem.
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