HBS3 Backup is slow

[thilan]

Dear All

i am using a Qnap at my office

Capture1.PNG

it have 2 volumes like this

Capture2.PNG

i am using oneway sync to back up my data as here

Capture3.PNG

backup nas is this

Capture4.PNG

so my backup process is two slow

Capture5.PNG

Capture6.PNG

as in the images

how i can solve this
please asist
thank you

[P3R]

I assume you use the RTRR protocol?

Untick the Exclude duplicate files policy option.

[Moogle Stiltzkin]

you have to elaborate more on your hbs settings. what did you set in it?

there are a few things that can affect the performance. like

- check comparison
- ssl encryption
- probably some others

also is this being done over the internet using vpn? or is this in the local lan?

[thilan]

Yes
both RTRR and Rsync are enabled

rttt.PNG

rsync.PNG

do i have to use only RTRR ?
or Rsync ?
only

[thilan]

you have to elaborate more on your hbs settings. what did you set in it?

there are a few things that can affect the performance. like

- check comparison
- ssl encryption
- probably some others

also is this being done over the internet using vpn? or is this in the local lan?

yes
both nas are in same lan
behind a fortigate firewall with all ports and service are allowed too

[Moogle Stiltzkin]

well if it's on the same lan, you could always go for 10gbe networking to improve the speeds
https://blog.qnap.com/10gbe-walkthrough-en/

otherwise you are stuck on 1gbe networking? then the only solution is to tweak your HBS settings.

[P3R]

That's the server part and that server (is that on the destination NAS, 172.20.10.95?) accept both RTRR and Rsync. But it's the actual sync job that determines what protocol is used.

With RTRR (normally the preferred protocol when on a LAN) the Exclude duplicate files option is normally best unticked. With Rsync it's the opposite and having it enabled is usually better.

[thilan]

well if it's on the same lan, you could always go for 10gbe networking to improve the speeds
https://blog.qnap.com/10gbe-walkthrough-en/

otherwise you are stuck on 1gbe networking? then the only solution is to tweak your HBS settings.

do i have to use the device as in the blog ?

[P3R]

do i have to use the device as in the blog ?

Your TS-451+ doesn't support 10 GbE so could we please at least first concentrate on what you have now and how we can make that to work the best it can?

[thilan]

do i have to use the device as in the blog ?

Your TS-451+ doesn't support 10 GbE so could we please at least first concentrate on what you have now and how we can make that to work the best it can?

Yes Sir
i am fed up with these Qnap nas now
as one time that ts-ec880u fails and lost all valuable photos in our organization
we faced to lot of difficulties
that why we try this backup solution now it is also getting fails

[P3R]

as one time that ts-ec880u fails and lost all valuable photos in our organization

No. It wasn't the failing NAS that lost all valuable photos, it was the mistake of the administrator to not keep backups on independent systems of the important data that caused the data loss. I'm sorry if that offend you but that's how it is.

...that why we try this backup solution now it is also getting fails

As far as I can tell it's not failing but it takes around 6 hours to synchronize the roughly 1.7 million files you have there with several tens of thousand files being updated each time. We need to analyze that more to see if it's normal and expected but is it the 6 hour execution time that you feel is the big problem? If it is, why is it a problem if it run during the night (when I assume the systems are not used for work)?

What protocol did you use in your sync job?
If you don't know, then disable Rsync on the destination server and see if the job still start. if it does, you're running RTRR and can keep the Rsync server on the destination disabled (unless it's needed for something else?).

Also do you have the Exclude duplicate files policy option enabled or disabled?

[Moogle Stiltzkin]

please read this in regards to backups :}
https://www.reddit.com/r/qnap/comments/ ... _a_backup/

[thilan]

please read this in regards to backups :}
https://www.reddit.com/r/qnap/comments/ ... _a_backup/

thanks a lot sir

[thilan]

as one time that ts-ec880u fails and lost all valuable photos in our organization

No. It wasn't the failing NAS that lost all valuable photos, it was the mistake of the administrator to not keep backups on independent systems of the important data that caused the data loss. I'm sorry if that offend you but that's how it is.

...that why we try this backup solution now it is also getting fails

As far as I can tell it's not failing but it takes around 6 hours to synchronize the roughly 1.7 million files you have there with several tens of thousand files being updated each time. We need to analyze that more to see if it's normal and expected but is it the 6 hour execution time that you feel is the big problem? If it is, why is it a problem if it run during the night (when I assume the systems are not used for work)?

What protocol did you use in your sync job?
If you don't know, then disable Rsync on the destination server and see if the job still start. if it does, you're running RTRR and can keep the Rsync server on the destination disabled (unless it's needed for something else?).

Also do you have the Exclude duplicate files policy option enabled or disabled?

thanks a lot sir

[thilan]

1111.JPG

According to my Case
as both nas in same lan
what is the best back up solution do i have to use to backup my volume1?
while the backup runs
users add files to the volume also
as this allows in a live photo-sharing system

HBS3 Backup Or sync ?
if i used a sync will the active sync help me to lower the time ?