HBS 3 cannot display the remote folders over rsync

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pmichelazzo
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HBS 3 cannot display the remote folders over rsync

Post by pmichelazzo » Sat Apr 04, 2020 6:10 pm

Hi there,
I'm trying to use the HBS 3 to do a one-way sync between two NAS (the other one is Synology) over the web but, when I try to select the remote folder on the "Create a sync job" window, nothing happens.

Some evidences that's a problem with HBS 3:
  1. I've made a sync using the terminal of my computer with the remote NAS (rsync -vvv -a -e 'ssh -p xxx' ./* user (at) xxx.xxx.xxx.xxx:/var/services/homes/user/) and it's working 100% perfect;
  2. I can list the folders on the remote share on the terminal (rsync -v -r -e 'ssh -p xxx' user (at) xxx.xxx.xxx.xxx:/var/services/homes/user/);
  3. The connection test on the HBS 3 is working 100% resulting a successful test and a transfer speed around 800Kb/sec;
  4. I tried the same procedures with HBS 3 on three different browsers on Mac (Firefox, Chrome, Safari) and two others on Ubuntu (Firefox and Chrome);
  5. I wait on each browser more than 10 minutes for a list of folders, what's crazy because the remote folder is a test folder and just contain another folder with 10 files of 10kb each.
My setup:
Local: MacBook and a Mac Mini accessing a QNAP TS-453A with 8GB RAM running the last firmware (4.4.2.1262)
Remote: Synology DS-404 slim
Connection over internet between the points.

Of course that I can run a cronjob with a rsync bash command but since QNAP provide a tool to manage the backup tasks, why should I do it? :D

Someone has a clue about what could fix this problem? I really appreciate it.
Thank you!

bjiggler
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Joined: Fri Jun 26, 2020 12:12 am

Re: HBS 3 cannot display the remote folders over rsync

Post by bjiggler » Sat Jun 27, 2020 8:44 pm

Did you get anywhere with this as I have the exact same issue...

pmichelazzo
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Re: HBS 3 cannot display the remote folders over rsync

Post by pmichelazzo » Sun Jun 28, 2020 6:53 pm

bjiggler wrote:
Sat Jun 27, 2020 8:44 pm
Did you get anywhere with this as I have the exact same issue...
Yes,
In the end, the problem was a flay on my Synology storage.

By default, the "use chroot" module parameter on rsyncd.conf file from Synology is set up with "no". After I changed to "false" (the right option), the sync start and finish 100% without any change on the permissions.

Check if you have the same mistake on the rsyncd.conf file and just change no to false.

Best

bjiggler
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Joined: Fri Jun 26, 2020 12:12 am

Re: HBS 3 cannot display the remote folders over rsync

Post by bjiggler » Sun Jun 28, 2020 10:04 pm

Thanks for the info, sadly doesn't seem to make a difference in my case, i am using a linux server to replicate from and have set it to both false and no and i still cant display folders. Weird thing is if i choose secure so it goes over port 22 i can see all folders apart from my home folder on the linux server - and that's the folder i want to back up...

Forcefire
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Re: HBS 3 cannot display the remote folders over rsync

Post by Forcefire » Mon Jun 29, 2020 7:06 am

I have the same issue, all other folders show but not the home folder on my Ubuntu 18.04 server when using port 22

Is there a fix or a reason why this is happening?

pmichelazzo
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Joined: Thu Nov 15, 2018 5:54 am

Re: HBS 3 cannot display the remote folders over rsync

Post by pmichelazzo » Mon Jun 29, 2020 2:25 pm

Probably permissions in your home folder.

Forcefire
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Joined: Sat Jun 27, 2020 4:44 am

Re: HBS 3 cannot display the remote folders over rsync

Post by Forcefire » Wed Jul 01, 2020 4:35 am

its root I'm using so what permissions need changing?

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